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Customer Ratings & Reviews

Model:
T6M14AN#140
SKU:
5200102
$62.89

Customer reviews

Rating 4.7 out of 5 stars with 3595 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 902XL High-Yield Ink Cartridge's ink quality and ease of use. Many appreciate the reasonable price and reliable compatibility of the product. A small number of customers have noted some difficulty finding the product in stock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,595 reviews
  • Pros mentioned:
    Ink quality

    Rated 2 out of 5 stars

    Best but very very expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP cartridges are always best as well as expensive. Its dissappointing that you cannot use third party cartridges in HP printers

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great Cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the value as the XL will last longer than the average cartridge for all HP printers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    902 ink cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink cartridge does the job, but it would be better if it lasted longer or cost less.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    runs out too quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer toner is the last great monopoly and the cartridges planned obsolescence is part of the problem. i hate paying for these things.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor marketing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cartridge is the only way to get black for my printer, to get the colors, I had to buy a 3pack and throw away the black cartridge that's too small for the printer. Cost was not expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    XL is way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for use with my HP Pro 6978. Ink is expensive so the XL package saves a bit & lasts longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ink always does good printing and seems to get accurate pages

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost seems to be high for the limited volume for each cartridge. Also it is necessary to use printer at least once a week or you run the risk of print head drying out. I did not know this originally.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Ink that doesn't work

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP printer died right after I bought all new ink (cost about $120). I had just installed the 4 ink cartridges (902 black XL, yellow, magenta, and cyan---when the printer stopped working. My husband kindly purchased a NEW HP printer that took the same (902) ink thinking that I could still use the ink I had purchased. But NO. A note appeared on my new HP printer that I can't use the ink-- because the ink had been "used in another printer." Wrong. Installed but never used. I purchased expensive genuine HP ink cartridges, and they are all useless. I called HP and the lady who answered the phone said there was nothing HP could do to solve this problem. So, instead of doing anything to help me, she asked if I wanted to join their ink program. NO! We have had HP printers for the past 20+ years. I will NEVER buy another one.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Mary,

      After reading about your experience, I completely understand why you would feel frustrated. The cartridges won't work in the printer due to the chip in the cartridge. Since it was previously installed, it is read as once used. This is true even if you didn't print a single page. Did you try to return the ink? The Best Buy site, www.bestbuy.com/site/help-topics/return-exchange-policy/, has a return policy.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 3 out of 5 stars

    Old

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissatisfied with these cartridges. I waited to buy them because everyone was out of stock. These didn't last long and seemed like they were dried out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's works fine , just pricey and don't last long, the reason I gave it 3 stars because of the price and ink duration, I recommend it because there's nothing else out there

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Deal for good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought black and color cartridge together to get the discount. No complains for now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay Ink for disappointing printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am a long-time HP customer --- numerous desktops, laptops and printers. Recently replaced a reliable HP 8600 (had it for 10 years) that finally died, with HP 6970, which uses this ink. Printer is often in "Printer offline" mode and is much less efficient with ink use than the 8600. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I can address the ink efficiency with the new printer. I apologize that you haven't enjoyed this printer as much as previous products. After printing:
      Remove the cartridge.
      Take a damp cloth and gently wipe the printhead of the cartridge.
      Reinsert the cartridge into the printer.
      Turn off the printer and unplug it until you can use it again.
      These measures should help with the cartridge drying out.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 3 out of 5 stars

    Expensive/page

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridge in works fine, no problems, excepting it is very expensive per page. I am stuck because I have an older printer requiring cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great Quality Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great quality with this HP ink. It last a fairly long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Ink no matter What

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I've tried my printer won't recognize the cartridge and so I can't print a darn thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    HP - 902XL High-Yield Ink Cartridge - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy way to order Ink. Easy and fast delivery and great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high yield HP cartridge is the only way to go. Great character clarity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure what to say - it’s ink. I guess these would always be better if they were less expensive and lasted longer but that will never happen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of HP ink. Not sure if it’s the printer or the ink but I don’t print a lot because it runs out so quickly.

    I would recommend this to a friend