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Customer Ratings & Reviews

Model:
T6M14AN#140
SKU:
5200102
$62.89

Customer reviews

Rating 4.7 out of 5 stars with 3595 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 902XL High-Yield Ink Cartridge's ink quality and ease of use. Many appreciate the reasonable price and reliable compatibility of the product. A small number of customers have noted some difficulty finding the product in stock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,595 reviews
  • Rated 2 out of 5 stars

    Black ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality was terrible. the cartridge is still half full and its not printing correctly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP printer cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing out of the ordinary here. Cartridges don’t seem to have a lot of ink and are used up quickly

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I'm sorry that your cartridges didn't last that long. I can understand if you are disappointed. Most people consider the XL version of the cartridge to be a better value.

      Unless the cartridge was damaged or defective, the ink usage would determine how long it lasts. If you were printing mostly high density printouts, that could have affected its longevity.

      Here are a couple facts about ink usage that might help:
      - A high-density print (with images or graphs) will use ink more quickly than a text-only document.
      - Using the draft and black only settings on your printer can result in some savings
      - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets it ‘park’ so that the cartridges are protected from excessive drying.
      - Instant Ink might be worth trying. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com

      If you feel that the poor page yield was caused by a defective cartridge, you have the option to request a replacement or refund.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost is too high , and doesn’t last very long. Should last 2x as long .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is almost the cost of a new printer. I would recommend looking into refilling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used my print twice since purchasing this ink and it's already empty. I was planning on bringing the cartridge back for a replacement or refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toner works fine, but HP toners are so expensive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted one month.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only printed about `100 pages and it was out of ink.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Jani,

      I'm sorry that you didn't get more pages printed. You'd think that an XL cartridge would yield more, however several factors are involved.

      High-density prints will use up a cartridge rapidly, especially if the paper is highly-absorbent and the environment is dry. A lot of black is used in almost every single print job.

      Using the draft and black only settings on your printer helps save ink. Also, shutting the printer down between uses can help. However, you always have to use the power button on the printer itself to turn it off. That will let the printer 'park' itself so that the cartridges are protected from excess drying.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    inflated price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is overpriced. Good printer. Ink works price is a problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They run out to soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that you are a packer probably too fast I think they need to improve it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Cartridge - Confusing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cartridge was defective, when I took off the orange cover black ink poured out all over my hand. I am not sure I am getting a refund, store rep, Lauren, gave me another cartridge and said it was an exchange. Website says it is a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    MEH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not last as long as long as Id like it to but its good color ink

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      While it is good you like the ink, I'm sorry to hear that you are running out of ink quickly. That sounds frustrating.

      Unless the cartridge was damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos and graphs) will use up more ink, especially if the paper is highly absorbent and the environment is dry.

      Here are some things that might help lower your ink usage:
      - You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
      - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets it ‘park’ so that the cartridges are protected from excessive drying.
      - Instant Ink might be worth trying. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com

      When it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller about a replacement or refund.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Wanted tri color also but not in stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black was purchased so when HP installed runs out I will have ink to continue to print.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    XL still not enough ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs out very quickly. Printed out maybe 150-200 pages and went dry.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Trini,

      I am sorry that you are not getting the page yield you would like. Unless there were several high-density printouts, it does seem like you should have been able to print more.

      Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.

      That said, I have a few tips that might help lower your ink usage:
      - You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
      - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
      - Instant Ink might be worth a try. Many people like our available plans. They're based on how many pages you print monthly, which can save you money. You can check out the details at: HPinstantink.com

      If none of those tips work, and it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller about that.

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    To expensive. Refills don't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you charge for what you get is no worth your price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great size for printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advantage of a large ink case is so much better than the smaller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never seems to last as long as they say, never meets to copy count.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wish color was sold in bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it as of yet. Had to use the one that came with printer first

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Works as expected. Expensive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP commands a ridiculous premium for their printer ink. They update the printer firmware to make 2nd-market inks not work unless the 2nd-market folks have caught up. I feel ripped off by HP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't need it, after 28 hours on hold for Geek S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never did get help from Geek Squad after 28 hours over 2 days on hold! We brought the printer in, 2 years old and we are not here for 6 months each year. Told we had to buy a new printer! Won't be from Best Buy and we won't be with Geek Squad!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor - Easy (Ink) Replenish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea why it was so difficult to deliver the ink cartridge the first time. Setting up easy replenish was (NOT EASY) and wasted valuable time. Easy Replenish is still not set up correctly, fix the easy in replenish so getting ink when the printer runs out gets done.

    No, I would not recommend this to a friend