Customer Ratings & Reviews
- Model:
- T6M14AN#140
- SKU:
- 5200102
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the 902XL High-Yield Ink Cartridge's ink quality and ease of use. Many appreciate the reasonable price and reliable compatibility of the product. A small number of customers have noted some difficulty finding the product in stock.
This summary was generated by AI based on customer reviews.
Printer ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good don't print much. It works when I need it
I would recommend this to a friendGood deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying the high volume cartridge saves time and money
I would recommend this to a friendRecommend subscribing to HP InstantInk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend subscribing to HP InstantInk. HP monitors your ink levels via WiFi connection and automatically sends you ink before you run out. The cost for this service is less than half that of purchasing ink cartridges in the store.
No, I would not recommend this to a friendDoes not print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced cartridges for all colors. Purchased this larger size due to the fact that it was larger. All colors print except black. I have performed the alignment and cleaning procedure so many times, my color cartridges are now showing a drop in levels.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Sams,
I am very sorry that you are facing these frustrations, but it appears that you just got a defective black cartridge. You can return it to the seller.
According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Mary
HP Care
hp.com/support
When I print, everything is pink.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never had a problem with ink before. Don't know what's going on. Today, I took out the cartridge and put them back in and printed something out and again, it's still pink. The black ink is working as the black print is black.
I would recommend this to a friendNEVER HAD PROBLEMS PRIOR TO THIS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAD TO RETURN THE CARTRIDGE DUE TO IT NOT PRINTING
I would recommend this to a friendnone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You were over a week late in delivering this product, with no updates. Last time I order anything form you on-line, Tom Daulton
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Tom,
Late deliveries are a disappointment. I understand your feelings completely. Not getting updates makes us wonder where the product is in transit. Did you try the ink? If the ink works well once you receive it, that is great news. If you want to relay more feedback to Best Buy, https://www.bestbuy.com/contact-us is the best point of contact.
Amanda
HP Care
www.hp.com/support/
To expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is way to hi the product is not worth it
No, I would not recommend this to a friendwas supposed to be high yield, not
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not high yield. I put these in lass than a month ago and have done less that 50 sheets. just had to replace. first time i feel ripped off by an HP product. save your money and find a generic produce.
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have half of the black ink left in my printer, but it fails to print in (only) black after all the printer clear procedure. Might be an ink problem itself.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
It sounds like the issue is specifically with your black ink cartridge. I empathize with this frustrating situation. Most likely, we can eliminate printer functioning issues.
- The most likely culprit to this problem is a clog. Clean the printhead and the copper contacts to remove residue.
- Ink cartridges most commonly dry out when exposed to the outside air. Limit exposure by turning your printer off when you are not printing.
Hopefully, these ideas resolve the situation. If not, contact HP support at hp.com/contactHP.
-Amanda
HP Care
hp.com/support
HP printers have really gone down in quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a long time user of HP printers (at least 10 years). I have purchased at least 12 in that time. Now that the cartridge dictates to you when it needs to be replaced (even though it is still a usable cartridge), I will look for other brands. The quality of the HP printers have dropped so dramatically that they are just not worth the money. The last three HP printers I've had go into "maintenance mode" every time I try to print. They also start fading the print (going from dark ink to a faint, unreadable shade). After spending hours wasting ink on "align printheads" and "print test page" you end up spending even more time trying to get help online or by phone from HP. They have you run all the same troubleshooting tests! IF you get one good test print then HP support is ready to hang up. A few days later you get a message from your printer that says your warranty has expired! As for me, I am already looking for a better brand of printer!!!!
No, I would not recommend this to a friendThis ink evaporates
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think HP is scamming the public. i keep buying this ink for my printer. It keeps running out immediately. I think HP has figured out a way to make it evaporate. Way too expensive.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Dan,
I'm sorry that your cartridge didn't seem to last very long. I can understand if you are frustrated by that.
Some things that might help you get more for your money are:
- Make use of the printer's draft mode whenever possible, to help stretch out black (and colored) ink
- Shut the printer down when you are not using it. It is important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
- Consider getting Instant Ink. The subscription plans let you pay by the page. Check out the details at the Instant Ink site.
If it appears that the poor performance is due to a defect, please return it to the seller that you bought it from.
Mary
HP Care
hp.com/support
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure is it printer or just this type but it’s super low and do not last long Won’t suggest anyone It’s expensive
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there Lea,
I am sorry to hear about your experience. Did the cartridge register as low when you first installed it? Or did the ink deplete quickly? Those problems are separate.
I think there are several measures to take here in the future. First, always check the cartridge levels. If needed, make a return. While printing, run regular maintenance on the printer and cartridges.
Amanda
HP Care
www.hp.com/support/
Defective product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a defective product. But when I check if I could return time frame expired... too bad... hope you could replace it for me... I don’t want to spend another $40
No, I would not recommend this to a friendexpensive ink, that runs out quicker than stated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issues with this ink cartridge itself except for the orange tab is hard to remove. and I seemed to run out of ink very quickly, have to replace often and ink is expensive.
No, I would not recommend this to a friendEmpty package
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Package was sealed but it was empty I try to return the package and they didn’t accept it cuz it was open
No, I would not recommend this to a friendPreviously used/defective ink jet received
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink was depleted - printer error message was 'previously used'. Returned item and waiting for acknowledgement and refund.
No, I would not recommend this to a friendDry Ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 902xl black ink for my HP printer and it lasted about three weeks. Hoping the store will replace for me because I was told that the cartridge was dry.
No, I would not recommend this to a friendDONTBUY INK FROM BEST BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NEVER EVER EVER BUY INK FROM BEST BUY. EVER! ALSO THE MANAGER AT CHESAPEAKE VIRGINIA LOCATION CAN SUCK MY F U CK ING DI. CK!
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ink lasted maybe a month. I used it 3 times & then it said that ink was empty & stopped working.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Christina,
I'm sorry to hear that you got so few copies from the cartridge. It does seem like you should have gotten many more!
It is probable that the cartridge is defective, so you can:
- ask the seller for a replacement,
- contact us if a defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach us for support at: hp.com/contactHP
Mary
HP Care
hp.com/support