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Customer Ratings & Reviews

Model:
T6M14AN#140
SKU:
5200102
$62.89

Customer reviews

Rating 4.7 out of 5 stars with 3595 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 902XL High-Yield Ink Cartridge's ink quality and ease of use. Many appreciate the reasonable price and reliable compatibility of the product. A small number of customers have noted some difficulty finding the product in stock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,595 reviews
  • Rated 1 out of 5 stars

    Color was gone in 1 printing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink is a waste. The quality of color was good for 1 print. Then went down by half! Going back to Amazon for ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never send

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad never send for a month im cancel this order bad service I'm order other products and send fast

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good condition it’s leak ink and I thik it’s very old our it’s damage

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Hanif,

      I would like to acknowledge your poor experience. It appears you dealt with a leaky cartridge, which is not enjoyable.

      Handling cartridges very carefully when opening them is crucial. Some users try to push the cartridge into the printer with force. Ensure you are gentle and hear a click. If the cartridge is old, the plastic may chip or degrade.

      I hope these suggestions make a difference. I also welcome you to reach out to our support team. Go to this site at https://support.hp.com/us-en/contact-hp. I hope you will consider being an HP customer in the future.

      -Amanda
      HP Care
      http://hp.com/support/ HP

  • Rated 1 out of 5 stars

    Not high yield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you end up spending more money because the ink does not las as long as you say

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned due to ink shortage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return due to HP Ink shortage rendering printer useless without color ink

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I just got a bad cartridge or it’s my printer but my brand new cartridge won’t print.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when l replace the printer no more work and never use this product l loose the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is over priced poor quality and doesn’t last long

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Chris,

      I am sorry that you have had this experience. Perhaps you were printing a lot of high-density print jobs. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.

      Here are some things that might help lower your ink usage:
      - Make use of the printer's draft mode whenever possible
      - Shut the printer down between uses
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
      - Subscribe to Instant Ink, then you only pay by the page, not for the cartridges themselves

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    I also needed color for 902 and you were out of it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like for Best Buy to stock 902 black and color printer ink.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. Only ink my printer can take but expensive to print.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink for printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in time was easy to place order I will order again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink is expensive and poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work. No ink came out. Ink expensive and didn't even work!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am sorry that you received a cartridge that did not seem to work. Assuming that cleaning the printhead (an option from the printer menu) does not help, you must have gotten a defective cartridge and can return it.

      According to the Best Buy site's Return & Exchange Policy information:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    No more than 30 pages stay away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a laser. print tirelessly and save your sanity.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not authorize the purchase. Remove my account.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    utilitarian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridges are not that exciting. These serve their purpose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Expensive and doesn't last long enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased hp ink. black and color cartridges. yay

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Price

    Rated 5 out of 5 stars

    Ink cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install. Price point was okay. Liked that the product was available in store.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Price

    Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High yield is recommended. The ink gets used up really fast in the regular cartridges. This will last much longer AND save you a few bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    A “Best Buy”!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I I can buy ink for my printer and Dunkin K cups at the same time. Outstanding!!!

    I would recommend this to a friend