Customer Ratings & Reviews
- Model:
- T6M02AN#140
- |
- SKU:
- 10967547
Customer reviews
Rating 4.7 out of 5 stars with 142 reviews
(142 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Run out too quick.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ink cartridges do not last as long as they should based on the price we pay.
This review is from HP - 902XL High-Yield Ink Cartridge - Cyan
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad cyan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridge leaked all over. Needs to be returned. Very disappointed.
This review is from HP - 902XL High-Yield Ink Cartridge - Cyan
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am truly sorry about what happened to you. It is no wonder that you are disappointed.
It is important to carefully unwrap this type of cartridge. While leaking is more common with refills, it can also happen with a damaged or defective cartridge.
There is a vent near the cartridge label that will normally open when the tab is pulled completely loose, and the outer plastic covering is removed from around the cartridge. That vent has to be open to prevent the cartridge from leaking when you twist off the orange tab prior to installing the cartridge. On defective and remanufactured cartridges, you might have to clear the vent with a straight pin to keep it from leaking.
Information about returning it to the store or by mail can be found at: www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary Chris
HP Care
hp.com/support














