Customer Ratings & Reviews
- Model:
- 3YN97AN#140
- SKU:
- 6332234
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the great ink quality and ease of use of the 910 3-Pack Standard Capacity Ink Cartridges. Users also appreciate the overall performance, the better price compared to other cartridges, and the simple installation. The product appears to have no compatibility issues.
This summary was generated by AI based on customer reviews.
Defective
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these early and then when I needed them and put it in my printer it says they are damaged and I can not return them now. Do Not buy these from Best Buy
No, I would not recommend this to a friendGoodness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am shocked to pay that much for much just got the ink. Buying ink twice sam as buying a new printer. This is ridiculous.
No, I would not recommend this to a friendBad Inks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cartridges don't last for nothing. The second time I bought them and it still doesn't last a while. It cost too much money to not last a while, a waist of money.
No, I would not recommend this to a friendBad or damaged product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cartridges didn't work, I will return them on my next visit!
No, I would not recommend this to a frienddishonorable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should not have to change my cartridges every two - three weeks. Your idea of free ink for 6 months is not free. The salesperson did not mention what free meant.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Danny,
I am concerned about your review finding the product lacking value. It is very unusual to change cartridges that frequently unless you print many pages.
HP wants to be transparent with its customers and has honest business practices. I am not sure who offered the six-month free promotion. This review is the first time I have heard of it. If there are stipulations, our vendors should have specified them.
To stretch the cartridges to their full potential, follow these ideas. Be sure to check the ink levels when you start printing. You can decrease the print quality, run automatic maintenance, or change the print items.
If you want to make a return, follow the directions at www.bestbuy.com/site/help-topics/return-exchange-policy/.
Amanda
HP Care
www.hp.com/support/
Bad cartridges
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it with my printer, the printer had one already so waited to put this one until later. Turns out that the cartridges were bad (printer notified me) couldn't return them. Waste of money.
No, I would not recommend this to a friendDefective
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased several of these, as well as straight from HP . And have had problems with the ink not working. Very disappointing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there Mary,
Whether you purchased the cartridges from HP or Best Buy, the cartridges should work fine. If that is not the case, I would like to help you find a resolution. If you would like, you can check the cartridge for authenticity at www.hp.com/anticounterfeit/. Best Buy has a relatively short return period. To take advantage of the return, go to www.bestbuy.com/site/help-topics/return-exchange-policy/.
Amanda
HP Care
www.hp.com/support/
Use it immediately
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in July, but didn't need to use it until now. It won't let me print. Says cartridges defective. Too late to return for another. If you purchase it, use it right away.
No, I would not recommend this to a friendRed doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Red ink cartridge is defective. The others seem ok.
No, I would not recommend this to a friend910 ink cartridges
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink ran out very quickly as if they were almost empty to begin with
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm disappointed to hear you did not enjoy the cartridges. Running out of ink is not ideal. There are a few strategies to prevent dry cartridges in the future. Start by printing in black ink only. This saves money on color cartridges. I also suggest you adjust the print quality settings to use less ink. Consider purchasing the XL version of the cartridge in the future.
Amanda
HP Care
www.hp.com/support/
Rip-off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could they put any less ink in the cartridges? I didn't really want to buy HP but there were few options at the time.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there Delsal,
HP appreciates your feedback. It's a disappointment that the results you got weren't satisfactory. Other brands don't work well with HP printers, so it is recommended you use HP cartridges.
Still, there are several ways to get more ink. Start by scanning each page with a print preview. Shut down the machine and unplug it when done using it. Lastly, print only in black ink unless a color is required.
Amanda
HP Care
www.hp.com/support/
Defective product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems with these cartridges. There always seems to be a problem with one of the colors. Had to return a number of times.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
It must be disappointing to have to return multiple color cartridges. I have a few ideas. First, take a cartridge you know works well. Try to test print a page. It could be an issue with the printer on the color side. Second, try cleaning the print rollers and printhead. Look for any leaks.
If you struggle to get a new cartridge to print, reach out at www.support.hp.com/us-en/contact-hp/. We want you to feel supported as a customer.
Amanda
HP Care
www.hp.com/support/
Damaged ink.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately one of the ink was damave and my printer didn't acepted because recognized as a damage ink. So this means the entire package was useless for me to use. :(
No, I would not recommend this to a friendIncompatible HP Cartridge for an HP Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this cartridge when I purchased the new printer. I put the cartridge in and it says that it's incompatible. It is now outside of the return window.
No, I would not recommend this to a friendBuyyourjunkfromHewlettPackard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just junk, unable to use! Hewlett Packard has gone beyond the dogs and beyond that! They have ruined their business with me on this garbage.
No, I would not recommend this to a friendHp printer ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rins out very quickly not worth the cost of replacement
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello Joe,
It's unfortunate you have gone through cartridges so quickly! Ink is a valuable product, and printing is impossible without it.
Here are some creative solutions:
- Play around with designs on the page. For example, decrease the size of a graphic or change the inside of a table to white.
- Limit extra white spaces on the page.
- Exchange your paper for a thinner version. Thinner paper saves ink.
I hope these solutions help.
Amanda
HP Care
www.hp.com/support/
hp 910 cartrige deos not work -- need a refund!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this cartridge sucks -- does not work -- box says 1 year warranty but best buy website does not allow for me to return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I was sorry to hear that the cartridge did not work. It is unfortunate that Best Buy will not allow a return. Information about that can be found at: bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
The warranty date is the HP warranty for defective cartridges. Assuming that the date has not passed and the cartridge won't work because of a defect (and not because it was mishandled by the seller or the shipping company), you might be able to make use of the warranty. Contact us about that: hp.come/contactHP
Mary
HP Care
hp.com/support
Return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong item need to exchange get right one soon ....
No, I would not recommend this to a friendInk Alone is not a cure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer, purchased from another store, not Best Buy, is defective. New ink could not solve the problem.
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No stars. It was junk. The blue color wss empty. Went on vacation and never got it returned to store.
No, I would not recommend this to a friend