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Customer Ratings & Reviews

$25.89

Customer reviews

Rating 4.6 out of 5 stars with 596 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 910 Standard Capacity Ink Cartridge for its good ink quality, ease of use, and great value. Users also appreciate its overall performance and compatibility with their printers. Some customers have noted issues with availability and the actual page yield compared to the promised amount.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-596 of 596 reviews
  • Rated 1 out of 5 stars

    Not ordered.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not order this product. Auto ink on a defective new printer was able to order it and I was charged. HP assured me I would not be charged.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Claire,

      I am very sorry that your order was not correct. I can understand why you rated this so low.

      Since you ordered this from Best Buy rather than straight from HP, you will need to get in touch with Best Buy to have them handle this. They are the ones responsible for the products they sell.

      You can look into returning or exchanging it. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Skimpy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't last as long as ink cartridges for my old 8600.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Robert,

      I apologize the results from the new cartridges aren't lasting as long as your old printer. There are a couple of reasons you are getting these results. First, keep in mind that different print jobs result in different page yields. If you print irregularly, I suggest taking a damp cloth to clean the cartridges. Automatic printer maintenance will work as well. Lastly, monitor the temperature in the room.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    TERRIBLE!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridge you sent was used and empty inside a box made to look like it was new! Completely unacceptable!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      It can indeed be terrible to get a cartridge that was unacceptable. I am sorry that happened to you.

      Please contact the seller about this. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Expensive Inkjet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP inkjet is expensive, yet lasts less than a month.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      Cartridge shelf life is a valid concern for many customers. I understand it is important to you. If you are unsatisfied with your results, start using print preview. Your results will improve as you catch errors before printing. Check the type of paper in the printer. The impact on printing is more considerable with thicker paper types.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Ink was dry, should have returned it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink was dry, I had every intention of returning it, but time got past me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good item that works as it should.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A clerk located the ink for me quickly for which I was grateful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ink Cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ink cartridge at a reasonable price. I always like shopping at Best Buy. They are always helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and price for HP cartridges. And, always excellent customer service at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EJohnson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great print, very clear , no smuges, cartridge is easy to fot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered ink for my printer. They are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    910 std

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If ur a light and don’t print a lot this for u but don’t understand why Best Buy doesn’t sale the single 910 std yellow but anyway it holds only 315 pages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    910 HP black

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came right away, good ink just wish the price was less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found exactly what I was looking for and it was delivered right on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has dependable quality. There isn't too much to say other than that!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No refill option or aftermarket

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New printers count the number of pages printed and once over that set amount renders the cartridge useless even after refilling. This forces a customer to have to buy new cartridges although there is absolutely nothing wrong with the existing cartridge in the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bas like the seller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Show like an unofficial cartridge and best buy just said sorry, nothing we can do, it's your problem

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      Error messages are not enjoyable. It sounds like your return was denied. We recognize how essential black cartridges are for customers. I am sorry you had to go through this experience. We want our customers to be happy with the results.

      We suggest chatting with our support team. This site, www.support.hp.com/us-en/contact-hp/, is the best contact link.

      The vendor sets return policies. I always recommend customers try out new cartridges immediately upon arrival. I hope your next experience is better.

      Amanda
      HP Care
      www.hp.com/support/ HP