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Customer reviews

Rating 4.5 out of 5 stars with 41 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Replenish program is wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing quality is great. Love how quick the replenish program delivers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink was worth the low price tag. It was great and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Lasts well & good color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receive ink in timely manner before I run out & easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy refill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy refill of empty ink cartridge - fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Auto delivery is nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality ink average pricing auto shipment ve ed y convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the printer, love the ink. Overall happy. Good luck

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price on the Ink I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on the ink I needed for my printer. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great Product...works just like its supposed to

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product...works just like its supposed to...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was easy to purchase and great quality for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ink low

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you give a review on an ink cartridge? My printer was running low and this Cartridge came through the Easy Replenish program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Didn’t have it in the store so it was shipped to the house for me and I didn’t have to pay shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is terrible for how long ink lasts, but at least this was too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems, good cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New printer, easy to install. Wish they would last a little bit longer but other than that, good cartridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice ink but expensive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad ink but the 3 color package ink for 910 is much cheaper than the individual ones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and prompt delivery which was on time. Very easy online ordering system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought ink for my new printer, had good pricing and the curbside pickup was great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink Last No Time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Cancelled My subscription due to high prices and ink does not last as long as if I purchased it in the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridge didn’t work. HP didn’t give an option to return or get a credit, neither did Best Buy. Poor customer service from both companies. ,

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that you're having some trouble with with the cartridge. That had to be disappointing. The seller is the one responsible for the product you bought from them.

      Since it appears that the product was defective when you got it, you can look into returning or exchanging it. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Order not approved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not order this product. Auto ink on a defective new printer was able to order it and I was charged. HP assured me I would not be charged.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Claire,

      I am very sorry that your order was not correct. I can understand why you rated this so low.

      Since you ordered this from Best Buy rather than straight from HP, you will need to get in touch with Best Buy to have them handle this. They are the ones responsible for the products they sell.

      You can look into returning or exchanging it. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Never purchased, received at an old address.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt know because i didnt order it and it was sent to an address from 2 years ago.

    I would recommend this to a friend
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