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Customer Ratings & Reviews

Model:
3YL65AN#140
SKU:
6332253
$56.89

Customer reviews

Rating 4.7 out of 5 stars with 1509 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 910XL High-Yield Ink Cartridge due to its excellent ink quality, ease of use, and overall performance. Users appreciate the simple installation process and compatibility. The main drawback mentioned is the limited availability of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,509 reviews
  • Rated 2 out of 5 stars

    Can’t use with other color ink present

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t use it without having the other color inks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer cartridges I purchased weren't any good, perhaps they were compromised prior to my purchase. I'm going to return them hopefully for good replacements or a full refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced and disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate my HP printer and totally regret buying it. I initially did HP instant Ink. I found it was a waste of my money for the amount that I printed and so I canceled, the replacement ink cartridges are incredibly expensive and don’t last long. If you’re within your return window I definitely recommend bringing your up printer back, wish I had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was this product refilled from your supplier?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep getting a message on my printer about this cartage being counterfeit and not original hp ink??

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor shipping.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine. Shipping is NOT! Updates were not correct.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Jake,

      I am thrilled you liked the product. Your delivery experience was disappointing, which is not our intended wish. Somewhere, a lapse in shipping updates occurred. Whether it was from the vendor or delivery company, I apologize for the experience.

      To improve deliveries for the future, please reach out with feedback to both HP and Best Buy. Visit https://support.hp.com/us-en/contact-hp or https://www.bestbuy.com/site/electronics/customer-service/. We appreciate your business and hope you will give us another chance.

      - Amanda
      HP Care
      http://hp.com/support/ HP

  • Rated 1 out of 5 stars

    Poor performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is either old and dried up or or just empty? I am tired of spending money on ink cartridges that don’t work!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    High-priced item with not enough ink in it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go through ink way too fast also it is way too expensive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Black toner/ink cartridge for HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet.. 8/16/19. There is no feedback at this time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Me and all my homies hate HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    man these printer companies blow these days, spend $50 on our ink or get a new printer! i love my choices! thanks hp!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wish this worked. It doesn't.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either the ink cartridge is not available or the system misses a cartridge that we need. I plan to cancel and just order when I need cartridges. That way, I know I am getting the service I need for my printer. I cannot trust this auto-order renew system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cancel the order on xlblack ink had trouble order

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    please cancel the xl black ink I did not intend to order that only want the 3 color ink and the 64 ink was canceled alsoi t was a wrong numbers. thank for you help

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Joan,

      I understand you are unhappy with the order and want a return. I can happily help you with that task. First, I would like to apologize for your substandard experience. To make a return to Best Buy, see www.bestbuy.com/site/help-topics/return-exchange-policy/. The link has a lot of good information on returns. Any other questions should be addressed at www.support.hp.com/us-en/contact-hp/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    HP garbage printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a HP printer that lasted 2 months. It prompted me to buy new ink. The printer died and went to garbage heaven. Buying the ink just through good money after a bad investment in printers. HP products suck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong ink cartridge at curbside pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales associate pulled up my printer model in store and was to bring me two ink cartridges curbside. These are the wrong cartridges! Annoyed that staff cannot get do this simple task. Now I have to go back again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these early and then when I needed them and put it in my printer it says they are damaged and I can not return them now. Do Not buy these from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good HP Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever for Best Buy to ship this to me even though they guaranteed free next day shipping. I finally revived it 9 days from my order. Next time, I’ll buy it from Staples or Costco.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad INK purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink was a dud that printed blank pages. NEVER had ink do this before. Confirmed with HP before exchanging with Best Buy!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service Stinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman identified this ink cartridge as the correct one for my new HP printer. It was not. So now I have a cartridge that I cannot use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't last long and a waist of money, its too expensive for something that doesn't last.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I understand your feelings about the product and would like to assist. To get the full value of each cartridge, follow the tips below.

      Print designs with colors can cause the ink to run out sooner than expected. Posters, images, and thick paper can cause the ink to dry out quicker.

      It is recommended to use black ink when possible to maximize color ink cartridges. Turning your printer off or using sleep mode in between prints saves ink from air exposure.

      Lastly, viewing the document in a draft mode or print preview can save printing unnecessary copies.

      -Amanda
      HP Care
      hp.com/support/ HP

  • Rated 1 out of 5 stars

    Empty cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridge came empty. I installed and it wouldn’t print anything. I assume it was dry.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I was sorry to hear that the cartridge appeared to be empty when you got it. I can understand if you are unhappy about that.

      Since it appears that the product was defective when you got it, you can see about returning it. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged upon opening box terrible quality so hot buy

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Dyson,

      A damaged product is a disappointing outcome. We take care when sending out our products. Occasionally, a product gets damaged during shipping. In this case, a return to the action to take. Be sure to mention why you are returning an item.

      Returns to Best Buy are available at www.bestbuy.com/site/help-topics/return-exchange-policy/. Best of luck, and I hope you get a working cartridge soon.

      Amanda
      HP Care
      www.hp.com/support/ HP