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Customer Ratings & Reviews

Model:
CD975AN#140
SKU:
9248879
Your price for this item is $12.99
Clearance
The comparable value price is $63.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers value the superior ink quality of the 920XL High-Yield Ink Cartridge, frequently praising its performance and sharpness. The ease of installation is also a significant plus, with many users highlighting a smooth and straightforward process. Positive feedback also mentions the reasonable price point for the product. Overall, the product's compatibility with HP printers is also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,365 reviews
  • Rated 3 out of 5 stars

    Great HP - 920XL High-Yield Ink Cartridge - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make good projects on my printer with this cartridge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Ink did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took back black ink for printer, did not work right

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use and install - runs out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK convenience, decent performance, and fair value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say? It works but still overpriced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's Ok, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as designed, that is, it is designed to work on HP printers. But I would say at a very retail price. My personal opinion is the this manufacturer, among others, overprices their product. I avoid printing as a matter of practice as a result.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ink as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink seems to last a long time, but then it is for a home computer with minimal printing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work - Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink cartridge did not work for me. It was the correct size and type, but I think it was expired or had exceeded its shelf life. At the time of purchase, the BestBuy representative handed me a beat up box. He seemed to think the ink was still in good condition despite the poor condition of the packaging. I made the mistake of taking his word. I later noticed that the date on the cartridge was nearing so I think it was expired or damaged. I have since tried another ink cartridge in the same printer and it worked fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fast Ink!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this is the only ink cartridge I can purchase. This HP pack gets the job done, it just runs out too fast & I'm not printing everyday either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big problem because although the ink is what i need for my printer, the store did not have the magenta cartridge

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Short life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product in the past and it was fine (one time). This time it worked at first and then just quit. Have no idea why.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The product is good to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black toner is great. It’s already in my printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink for my printer was on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I bought ink for this certain printer. It dried up quickly in less than 2 months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Ink doesn’t last as long as other printer ink but their auto ink replacement plan is very efficient.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    faulty product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product bought in april and package opened in October...the ink was spotty and cartridge didn't work..didn't know there was a "shelf life" for ink cartridges...BB gave me a hard time returning product. learned my lesson...don't buy the product just because there is a deal...make sure you are ready to use it and watch out for BB's return policy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly your store doesn't carry it or its corresponding color pack. I had to wait for it to be shipped to my home a week after I really needed it. Then, I was advised to go to your competitor Office Depot to purchase the color pack...WOW!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's ink...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about ink? It costs WAY too much and runs out before it should.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi MattsLawns, thank you for your feedback, sorry to hear you are unhappy with the page yield of your HP 920XL High Yield Black Ink Cartridge. Historically printer manufacturers used their own methods for estimating page yield. However, this made it difficult to compare different products. Nowadays, the published page yield is based on the Industry Standard for measuring yields (refer to International Standards Organization ISO 24711). The actual yield varies considerably based on the content of the printed pages, the frequency of printing, the ink used in set-up etc. You may find that you will get more pages when printing in Fast draft mode. XL size cartridges offer up to 50% lower cost per page compared with standard size cartridges. Our recommendation would be that you leave your printer powered on in normal usage conditions, only power it down if you will not use it for an extended period of time (i.e.: longer than one month). For further information check out Learn About Supplies page http://hp.care/2nYUthf. You can also follow the instructions in the following document to fix this issue: http://bit.ly/2BaYOlf

      Binu
      HP Support HP

  • Rated 2 out of 5 stars

    No Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XL cartridge didn't seem offer much more ink than a regular one.0

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    usually good, but not this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cartridge exploded when I opened it, Ink everywhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Caution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I installed it and removed the cap from the cartridge ink supply it had leaked and spilled black ink on my pants ruining them. Not best Buy's fault but poor quality from HP. This is the first time this has happened to me but will be the last.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    first ink cartridge was flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to double check cartridge before shipping to Best Buy.

    No, I would not recommend this to a friend