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Customer Ratings & Reviews

Model:
CD972AN#140
SKU:
9248888
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Customer reviews

Rating 4.7 out of 5 stars with 246 reviews

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95%
would recommend
to a friend

Customers are saying

Customers highly value the 920XL High-Yield Ink Cartridge's superior ink quality, citing its reliability and preventing clogging issues. The ease of installation is another frequently praised aspect, with users highlighting a smooth and straightforward process. Positive feedback also mentions the price, describing it as competitive, especially when purchased during sales or promotions. Overall, the product's compatibility with HP printers is also viewed favorably, ensuring seamless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-246 of 246 reviews
  • Rated 2 out of 5 stars

    HP Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Ink doesn’t last as long as other printer ink but their auto ink replacement plan is very efficient.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    First one I've gotten that didn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten several of these for my printer and this is the first one that the first would not accept no matter what. It just didn't work. I went out and bought another and no problems. Must have been defective some how.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Sent Me EXPIRED INK!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just opened my order and the ink is EXPIRED. The warrenty ended on July 2016. I bought 2 ink cartridges and 2 are EXPIRED!!!!! Really Best Buy?!?!?!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Outdated Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful when you order the individual color XL cartridges. Both of the ones I ordered in Feb 2019 had a 2017 expiration date.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am unhappy to hear about this. You should have gotten cartridges that were not past their warranty ends date.

      I would advise you to contact the seller to get them exchanged for ones that are still within warranty.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Toner warranty expired in 2017

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return the product to Best Buy store bec. The warranty expired in 2017.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this ink.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time i need ink, I go to best buy and get this.

    I would recommend this to a friend