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Customer reviews

Rating 4.6 out of 5 stars with 945 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers commend the 935 3-Pack Standard Capacity Ink Cartridges + Photo Paper for its excellent ink quality, ease of use, and good value. Many found installation straightforward and the cartridges compatible with their printers. Positive feedback consistently highlights the product's performance and affordability. The overall experience is described as positive and trouble-free.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 945 reviews
  • Rated 1 out of 5 stars

    Finishes so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All those estimates that it prints x-amounts of colored paper is wrong. I think the max colored items it capable to printing is less than 15 - and I don't mean full page. Very disappointing. But choices are so limited as the printer - HP 6830 rejects most aftermarket cartridges.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works Great - Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All computer ink is too expensive. Not Best Buys fault. It is the printer manufacturer's fault.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like these ink cartridges go empty way too fast and they are very expensive

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Chuck,

      I'm sorry that your ink appears to have been used up too quickly. That can be frustrating!

      Here are a few facts about ink usage that might help:
      - A high-density print (like a photo) will use the ink more quickly than a text-only document, especially if the paper is highly absorbent and the environment is dry.
      - Using the draft and black only settings on your printer can help save on ink.
      - Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the cartridges are protected from excess drying.

      If you feel that the poor page yield was caused by a defective cartridge, you have the option to:
      - request a replacement or refund from the seller,
      - contact us if it is a defective genuine cartridge that is not replaced by the vendor (and it is still within the warranty ends date on the cartridge): hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Does not last very long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that I have to replace my printer cartridges very frequently. Not a very good value.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still can't get how expensive these cartridges are.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink was going fast and I didn't print much of anything. I did a couple of cleaning the print head and alignment. The ink was gone in a a couple of days. I think it was a recycled cartridge. I won't be buying this again. Never had ink go so quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inkreview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a cartridge error when installing them. Contacted HP and they mailed new ones that got lost in the mail and still haven’t received.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Response To Complaint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a complaint about service I received in the Chico, CA, store, but received to response at all. There was no concern or need for customer service. I purchased my products at Office Depot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bundle price is good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average rating only because it runs out fast. Gets really expensive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say the best buy team is on spot when it comes to helping me purchase items I need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer ink was out of box when I open the pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp color ink pack was bad as the colors spill from their refill packs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    INK COMBO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE RED INK CARTRIDGE WAS DRY AND WOULD NOT PRINT OUT. BEST BUY WOULD TAKE BACK BECAUSE I OPEN THE PACKAGE. THAT IS RIDICULIOUS. THE ONLY WAY I CAN KNOW IF THE INK IS GOOD OR NOT IS TO OPEN IT AND TRY TO USE IT.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello James,

      Best Buy is a valued vendor that has its return policy. The policy is www.bestbuy.com/site/help-topics/return-exchange-policy/. I'm very sorry you were not able to return the item.

      If you still possess the cartridge, a few things may help.

      1. Try to clean the printhead's copper contacts with a cloth and water.
      2. Run a printer diagnostic test.
      3. Remove all protective tape from the device.

      If there is anything else we can do, reach out for advice.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink dried out in a month. .

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Shawn,

      A month is less than an optimal amount for the cartridge to last. The ink dried out rather quickly. Let's assess your usage to come up with a solution. First, many customers are printing many more pages than they realize. If you print fifty pages a week, it makes sense the cartridge might only last a month. Each printer has a setting specifically for black ink if you can forgo color ink. Many printers also have automatic settings for ink quality. Decreasing these settings slightly will conserve ink while maintaining ink quality. Printer shutdowns move the cartridge to a protected position. This position prevents the cartridge from drying.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Faulty cartridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The .magenta cartridge is faulty. Need service call.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am so sorry the magenta cartridge is giving you trouble. There are a few potential reasons for the cartridge issue. Here is a guide:

      If you are having a print quality issue, adjust the settings up. This action will increase the ink.

      If it is a dry cartridge, gently wipe the printhead with a wet cloth.

      If there is an error message, contact our support team at https://support.hp.com/us-en/contact-hp/.

      If you have eliminated any potential printer issues and it's the cartridge, visit the return site at https://www.bestbuy.com/site/help-topics/return-exchange-policy/.

      - Amanda
      HP Care
      http://hp.com/support/ HP

  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Quality printing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two HP printers and always get good quality and long life out of HP cartridges. I do use the XL on black cartridges -- and it gives a really good yield. The color cartridges produce excellent quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So convenient and inexpensive!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can get a great deal on all three colors in one box and have all the colors available whenever they run out, because they seldom run out all at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink is the best. Color doesn't disappoint. I have been using hp printers for awhile. I've never had a problem with this ink.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Replacement ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extra ink for my new HP printer so I would have replacement when the trial ran out.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    It last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of ink is long lasting. It is great. Beautiful print of color

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Good ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink prints really well and last long. The colors look great

    I would recommend this to a friend