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Customer Ratings & Reviews

$118.98

Customer reviews

Rating 4.7 out of 5 stars with 6482 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 6,482 reviews
  • Rated 1 out of 5 stars

    Way Too Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost of a pack of replacement color cartridges plus an XL black cartridge is almost as expensive as buying a whole new printer on sale that even comes with a full set of cartridges! Is that ridiculous or what!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total waste of money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never I repeat never buy another hp printer all their ink is insanely high priced and you can’t use refills

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty color cartridges

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 3 weeks ago, hardly used and now needs a replacement. I need a replacement ASAP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed, just bought this printer last year and already they are discontinuing it. It's cheaper to buy a new printer and that's what I did last year. This one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive. How is it that the ink cost more than the buying new printer? Too much money for little ink.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridges are good for doing what you need. I feel that they don't last long, the ink seems to evaporate needing frequent replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    over priced and limited life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ink cartridges do not last long. The worst part is that when the the black ink is gone, you must spend $60 and replace the colored inks if even one is empty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good product “Ink”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However the new HP printer only 2 years old and had printed 223 pages didn’t work anymore very poor product never buy HP product ever again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible politic change store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridge coming damage and not change because is open, and what form to try? I not buy anything again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One of the cartridges was busted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the product at the store. Took vista to 2 different stores, over 3 days, to make this happen. Original store had no inventory in stock...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Colors are OVERPRICED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer won't work without the color slots filled You are forced to spend extra money on ink you have NO Intent using

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Ink is High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase HP ink for my HP printer so that it continues to give the best in printing. Checkout was fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cyan did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cyan cartridge was empty, I had to purchase separately. All others were file

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am very sorry that your cyan cartridge was empty. I can understand why you rated this so low.

      You can return it or exchange it either to the store or by mail. Information about that can be found at:
      https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    ink

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hp 951 3 pack of ink cartridges? so after the update you can't use 3rd party. BAD

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3 Pack cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the product and 1 of the cartridges is not working. Now I have to take time to send back which is a huge inconvenience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2 weeks for this package from New York to Massachusetts very sad.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am very sorry that your cartridges took so long to get to you. Unfortunately the delivery companies have all been having a hard time keeping up.

      There has been a huge an increase in online orders during the holidays and the lockdowns. Things should get better soon.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Required by my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit but too expensive. As long as I have this printer - not too many choices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after few uses, totally not worth it and it wasn’t covered under warranty

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there!

      I'm sorry you had troubles with a product breaking, but maybe this comment was misplaced, and it wasn't the cartridges that broke.

      If that is the case, the cartridges are indeed under a warranty. As long as they are genuine and the date on the cartridge has not passed, you can contact us for replacement: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Its ink!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink worked in my printer, so I guess it was OK!. The production value though was terrible though!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ink cartridges for my printer. They should work just fine- and ey THEY DO.

    I would recommend this to a friend