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Customer Ratings & Reviews

Your price for this item is $85.89

Customer reviews

Rating 4.7 out of 5 stars with 1019 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the good ink quality and ease of use of the 962 3-Pack Standard Capacity Ink Cartridges. Many customers find the cartridges easy to install and are compatible with their printers, and that the product performs well. However, some customers feel that the price of the ink is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,019 of 1,019 reviews
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got empty or dried… once open you can’t return it .. That’s Best Buy policy… waste of money

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      While I cannot change the policy that Best Buy, our vendor, has set up, I can offer some suggestions. It’s a shame the cartridge missed your expectations. It is unlikely the cartridge would arrive empty. The dried cartridge also has remediation measures. A damp cloth applied to the printhead is a great start. I would double-check that the printer registered the cartridge in the system. If you have any other questions, contact us at www.support.hp.com/us-en/contact-hp/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    To expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To expensive. Runs out only after a few hundred pages.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Josiah,

      I want to explain what happened and set expectations. Our cartridges have results based on an average. From user to user, these results will vary. I suspect this result is lower due to personal use. Did you print a bunch of pages at once? There could be a clog. Did you print anything with color? Photos use the greatest amount of ink.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Just got these ink cartridges for my HP printer and they work like a charm! Prints are vibrant and crisp, no issues with quality. Easy install, haven't had any leaks either. Price was decent too. If you're looking for legit HP quality without breaking the bank, these are a solid choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items were returned because they did not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Legalized Robbery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there were options to buying these absurdly expensive ink cartridges...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not somgood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent me a 964 cartridge, so it went in return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    HP Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned HP printers in my office and home for years. I find them to perform well and their ink makes great prints. Only wish they didn’t change ink cartridge #’s for every new model printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to buy! Love it when items are in stock!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Print

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy to use and install. Good job

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good item that was necessary to purchase at the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP cartridges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cartridges came when promised and work well as always

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    INK C

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD INK CARTRIDGE FOR PRINTER GOOD INK CARTRIDGE FOR PRINTER

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink lasts fir a longtime I have been buying this ink for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and a great value. Was fortunate to find the product so quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting color in my days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always find what I need and the prices are unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink works great this is for our new HP 9015e and works as well as claimed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this brand and the prices in Best Buy the Best

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    962 hp cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is ridiculous!!! I never would have purchased a printer that all I needed was a black ink printer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Damaged Cyan Cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed although my printer was reading the cyan cartridge as damaged/missing. Had to buy a separate cyan to fix issue

    I would recommend this to a friend