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Customer Ratings & Reviews

Your price for this item is $85.89

Customer reviews

Rating 4.7 out of 5 stars with 1001 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the good ink quality and ease of use of the 962 3-Pack Standard Capacity Ink Cartridges, noting its simple installation and replacement process. Many customers find that the ink cartridge works well with their printers. However, some customers feel that the price of the ink is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,001 reviews
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    HP 962 Colored printer ink cartridges

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product prints beautifully, but is hard to find when you run out of printer ink. It was out of stock at three other retailers that I went to first to purchase it. I can always count on finding it at Best Buy! I would not recommend this product, because once you run out of one printer ink cartridge color, you are not able to print You have to buy all colors even when only one runs out. This is very inconvenient, and the printer ink cartridges are expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My printer found a lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously bought two cartridges from a different seller, but returned them because my printer flagged them as altered and not original. So, I took the printer to Best Buy, hoping they could fix the issue. When I got there, the tech guy simply told me to buy their cartridges, as those were the originals. I did—and boom! My printer fell in love, and it’s still smitten.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cartridges are excellent and work flawlessly in my HP printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Got what I expected for ink cartridges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace cartridges with no glitches. Use to mainly print documents and not photos. Works well and haven't had to do head cleaning, yet. Product has worked fine. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use/install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these ink cartridges for my printer. Easy to install and quick to get working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Color ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color so far. No mess no bloching or looking of colors. Wondering how long before this cartridge will be obsolete. Very easy to load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy hp ink. Good quality and always in stock at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    On Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that whenever I buy HP Ink Pack, I will get what I need. Easy to install and works for my business needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Performance

    Rated 5 out of 5 stars

    HP 962 Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP ink works great with no errors. Easy to install and get back to printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Installation

    Rated 5 out of 5 stars

    Great Printer Cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer cartridge work great. It is easy to install and use. It offers clear colors every time without smudging. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Installation

    Rated 5 out of 5 stars

    Excellent quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation and replacement. As much capacity as its competitors (which means limited capacity). Excellent quality printing ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great printer ink for my printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, and it was easy to install in printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    You need these to keep your printer happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's HP brand ink cartridges which your printer is addicted to and will cry like a baby until the empties are replaced. Can't believe I still need to print things in 2025. High quality ink cartridges with a price that will keep HP in business for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this ink! It’s hard to find but it works well and lasts a few months!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. I have been using it for a long time and no issue at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    HP ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using HP original in my printers for a long time and i have never had a problem. Always top quality printing.. i like the XL cartridges because i dont have to worry about running out of ink very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Printer Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ink for my HP office jet 9025! Buy it all the time. Vivid ink on paper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for my HP printer. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    High Price, but They Work Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo pack is a decent value compared to buying the individual cartridges. They are still expensive, and these aren't even the XL versions, but they seem to last OK in our HP-9025 printer. We did subscribe to HP's "InstantInk" monthly program, but they cleverly disguise the terms and it ends up being kind of a rip-off. Plus it's invasive as HP is constantly monitoring the printer in our house, and will actually shut down the printing capability while using the InstantInk cartridges if our modem loses Internet connection, even though we have full WiFi capabilities within our house - This was disastrous once when I was printing reports one evening for an important out-of-town presentation the next day, and they just arbitrarily shut off my printing midstream because our local Spectrum cable Internet was doing maintenance. All other functions were fine, and the machine was full of paper and ink, but Big Brother HP decided to shut it down! HP is also impossible to communicate with unless you are satisfied speaking to a braindead chatbot!...Anyway, Best Buy prices for these cartridges basically seem in line with with everyone else, and shipping is free, so I prefer purchasing from Best Buy because they stand by their products.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best ink ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like advertised, great job and prints with ease.

    I would recommend this to a friend
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