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Customer Ratings & Reviews

Model:
3JA03AN#140
SKU:
6332242
$63.89

Customer reviews

Rating 4.8 out of 5 stars with 779 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the 962XL High-Yield Ink Cartridge for its excellent ink quality, overall performance, and ease of use. Users also appreciate its compatibility and simple installation process. The primary concern expressed by some customers is the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 779 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Printer stayed in love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously bought two cartridges from a different seller, but returned them because my printer flagged them as altered and not original. So, I took the printer to Best Buy, hoping they could fix the issue. When I got there, the tech guy simply told me to buy their cartridges, as those were the originals. I did—and boom! My printer fell in love, and it’s still smitten.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to change and works great in my HP printer. It loaded and worked flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Smooth Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to insert into my printer and lasts extra long

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    USE THIS INK!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ONLY ink I will use for my printer. I believe it is also the only ink available to use in my printer. So I heartily recommend it. And it is very black.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    HP962XL Ink Cartridge review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP replacement. Gives great yield with bright black colors and crisp lettering. No smearing, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Associate

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional every time I go into the store. Theirs always an associate to help me with my needs. Assist where needed and distance where to go if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    damaraswings

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The color value is wonderful for my photo prints.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    hp ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy hp ink for hp printer. had previous trouble of remanufactured

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Long lasting ink cartridges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridge refill lasts about 1 year. Good value purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    HP Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ink. Always performs well. Dry's quickly. Easy To install.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive, but Has Decent Lasting Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XL cartridge is expensive for what it is, but it seems to last OK in our new HP-9025 printer. We previously subscribed to HP's "InstantInk" monthly program, which they give you free for a couple of months, but then they cleverly disguise the terms, and it ends up being kind of a rip-off. Plus it's invasive as HP is constantly monitoring the printer in our house, and will actually shut down the printing capability while using the InstantInk cartridges if our modem loses Internet connection, even though we have full WiFi capabilities within our house - This was disastrous once when I was printing reports one evening for an important out-of-town presentation the next day, and they just arbitrarily shut off my printing midstream because our local Spectrum cable Internet was doing maintenance. All other functions were fine, and the machine was full of paper and ink, but Big Brother HP decided to shut it down! HP is also impossible to communicate with unless you are satisfied speaking to a braindead chatbot!...Anyway, Best Buy prices for these cartridges basically seem in line with with everyone else, and shipping is free, so I prefer purchasing from Best Buy because they stand by their products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Have no fear!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trepidation that replacing the ink cartrige would be a problem but it was smooooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is about Best Buy service instead of the product. I had ordered color and black ink for a printer. We happened to have a snow storm that interfered with the delivery of the the black ink but the color inks showed up a few days later. I received a message that the black was delivered even though it didn’t. I waited thinking it might show up in the mail. But it didn’t. I tried to contact customer service through online chat and left a message. The next day I received a message that my order was going to be delivered. It was delivered. Thank you Best Buy Customer Service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    HP - 962XL High-Yield Ink Cartridge - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install. Quality product. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works Exactly as Expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase and the black ink worked exactly as I needed it to! PROS: - Nice Packaging, Very Easy to Install - Lasted me about a year before having to replace CONS: - I wish it was a lower price but when has anyone ever said "Wow Printer Ink is Cheap"

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Ink a dink a cartridge of ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ink. I installed it, It inked, it inked well. BB had the best price vs another brick and mortar store nearby and even online at amzn, wally world and his friend Sam

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Ink purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and have printer back and operating correctly. Sales guy was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Overall performance

    Rated 4 out of 5 stars

    Print cartridges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp print cartridges are quality and work well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    i don't have a title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price great price great price great price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only HP ink!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to my home computers & printers, it's HP all the way!! To feed my printer I only use HP ink, When I need black ink, i buy the XL cartridge. It last twice as long as the regular cartridge! I highly recommend HP replacement ink!!

    I would recommend this to a friend