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Customer Ratings & Reviews

Model:
3JA03AN#140
SKU:
6332242
Your price for this item is $63.89

Customer reviews

Rating 4.8 out of 5 stars with 762 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 962XL High-Yield Ink Cartridge's excellent print quality, ease of use, and competitive price. Many appreciate the long-lasting ink and straightforward installation process. While some users experienced compatibility issues, the overwhelmingly positive feedback points to a generally well-received product. The product's ease of installation is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 762 reviews
  • Rated 4 out of 5 stars

    Volume cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XL supports more pages and small value benefit over std cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It's ink...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridge is easy to install and works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink at a fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XL Cartridges are a good value for HP ink products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered automatically no stress to find out i ran out of ink!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets more expensive all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like these cartridges don’t last very long at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ink

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy my ink here Always able to get my ink on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's toner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who reads reviews on toner anyway. Really, are you reading tis?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a total HP product user. Love their product line.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Home printer ink is a scam.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer uses ink constantly doing nothing. Can't print all black without the color ink installed and full.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Overpriced ink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed it. Price rather high for just printer ink.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Good quality hp cartridges.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridge ink has never been runny. Crisp and clean printouts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Unhappy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this ribbon and threw away the box, put it into my printer and it didn't work, tried to return and because of no box, they refused to refund my monies. Sorry, I believe I should have gotten an exchange or something. Instead they sent me to Office Max, Got a New ribbon, not double, but single and it works fine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for an ink cartridge; almost the same price as the printer!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't Cancel an Order that takes 2 weeks to Arrive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just ordered the 962XL Black ink Jan 6th. The order was supposed to be delivered early this week. Today, Jan 8th I got an e-mail saying "We're working on shipping this item. It's unlikely, but if your item isn't available by Mon, January 22, we'll issue a refund." There is no way to cancel the order on-line, so I called Best Buy's 800 number. I was told by Best Buy that they cannot cancel the order at this time. If you are out of ink and can wait 2 weeks, then Best Buy is probably a great place to by on-line.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for just ink. Buying this ink is almost have the price of the printer

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    $XL HP Cartridge > $Crack?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last cartridge did not even last me 6 months nor the number of papers as promised per this cartridge description. I am convinced when they say XL. The cost on these cartridges are outrageous. Plus, you can not refill them.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Woody,

      I am sorry that the cartridge didn't print as much as you expected That sounds disappointing.

      The advertised estimates of pages are based on a standards set by the industry. How each individual cartridge will perform for you is determined by your own usage. High-density prints (such as images and graphs) will use more ink, especially if the paper is quite absorbent and the air is warm and dry.

      Here are some things that might help lower your ink costs:
      - Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying.
      - Shutting the printer down between uses will save electricity and a few drops of ink here and there that are used to keep the inkjets cleared and ready for your next print job.
      - Instant Ink lets you pay by the page. Check out the details at: instantink.com

      Refilling is never recommended since the ink used in refills is often quite inferior and the process can damage the cartridge, which in turn could damage the printer itself.

      Mary
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    These color cartridges seem to last very long.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average for ink cartridges. What more can one say? cartridge longevity is average which is not good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP 962 ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 962 ink work but seems to be going out much quicker

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disgruntled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was over priced by $100. I could have went online for $49.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 962

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black 962xl work very well with HP 9010 series and it has 1500 pages so far so good

    I would recommend this to a friend