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Customer Ratings & Reviews

Model:
3JA03AN#140
SKU:
6332242
Your price for this item is $63.89

Customer reviews

Rating 4.8 out of 5 stars with 762 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 962XL High-Yield Ink Cartridge's excellent print quality, ease of use, and competitive price. Many appreciate the long-lasting ink and straightforward installation process. While some users experienced compatibility issues, the overwhelmingly positive feedback points to a generally well-received product. The product's ease of installation is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 762 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great product, but so expensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, but they're so expensive! I know this is where printer companies make their money, but it's a painful expense none the less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Txbuyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to buy the black ink, they always have it in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, in stock easy to locate in the store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to know if you are getting a good price per page.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Discouraging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dreadful delay in getting items shipped. We're shown in stick 20 miles from us, yet took weeks to get these basic printer supplies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a coronavirus strategy we have sent all our employees home and to work from home. I tried to buy, and received confirmations to deliver, four printers. One got delivered to the recipient. One got delayed without explanation or communication. Two orders merely cancelled without explanation or communication. The Order and Pick Up option is fractured and regrettably unreliable. Recommendation --- Buy It Elsewhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor, Poor Best Buy Delivery Status

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a review of the product but a rotten review of Best Buy not getting my order delivered yet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't happy with the product, it wasn't the right one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BLK ink for HP

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every purchase was frustrating. The ink would only last about three months with very light usage. It was getting more expensive to replace cartridges than replacing the printer. I finally decided to trash this model and go with the Officejet. So far so good.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Charley,

      It can be frustrating to not have cartridges last long. I can understand why you are frustrated.

      How a cartridge will perform in your printer, is affected by several variables, including the surrounding environment and the density of the prints. High-density prints (such as greeting cards, posters, images and graphs) will run a cartridge out faster, especially if the paper is highly absorbent and the air is dry.

      Some things that might result in ink savings:
      - A lot of black is used in almost every printout. The printer's draft mode can stretch out both black and colored ink
      - Turn off the printer between uses; however, always use the printer's power button to shut it off. That gives it time to ‘park’ in a way that protects the cartridges from drying and clogging up.
      - Think about enrolling in Instant Ink. Subscription plans allow you to pay by the page. Check out the details at: instantink.com

      If it appears that poor performance is due to a defect or you were sent a cartridge already low on ink, please contact the seller. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Just got these ink cartridges for my HP printer and they work like a charm! Prints are vibrant and crisp, no issues with quality. Easy install, haven't had any leaks either. Price was decent too. If you're looking for legit HP quality without breaking the bank, these are a solid choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was all crumpled as if someone had bent it, so I returned it. Not like normal BestBuy. Now I have purchased directly from HP, next time I might pick it up in store so I can get the right thing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All are bad! Don’t bother. Just buy another printer w laser jet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad experiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will never recoment to anyone, very bad experiece

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality print cartridge that lasts quite a while. It’s a bit pricey, but given the fact that you don’t have to replace it very often is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered very fast and in great condition.. Box was not damaged .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Really Best Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These products are the best! I have used these products for years and have never been disappointed!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    MinionMan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ink by HP. And is always over priced. Need it and this was the only place to get it in a hurry.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fast delivery. Great product. Excellent color

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Nice quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine in my HP printer! This the only ink I’ve ever used in this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really great and was super easy to install!

    I would recommend this to a friend