Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 962XL High-Yield Ink Cartridge - Black.
  • Alt View 1. HP - 962XL High-Yield Ink Cartridge - Black.
  • Alt View 11. HP - 962XL High-Yield Ink Cartridge - Black.
  • Buy your ink cartridge today and never run out of ink again when you enroll in HP Instant Ink. HP Instant Ink is the Smart Ink Subscription that gets ink delivered before you run out and saves you up to 50%.
  • The text on the image reads: "Works with HP app.com HP Printers 962XL Black No. 962m But - - HP OfficeJet 9012/9012e series HP OfficeJet Pro 9010/9010e, 9020/9020e series HP OfficeJet Pro Premier."
  • Save time and money with more ink, more pages using high-yield cartridges.
  • Vibrant colors and rich blacks
  • The image features two books with vibrant colors and sharp text, showcasing the best of you. One book is titled "Maori Bistro," while the other is titled "Lemon Asparagus." Both books are filled with delicious recipes, including sauteed asparagus and traditional sonfood paella. The books are stacked on top of each other, emphasizing their visual appeal and the mouth-watering dishes they contain.
  • The image features a printer with a warning sign on top of it. The sign is a red circle with an exclamation mark, indicating a potential issue or danger. The printer is placed on a desk, and there is a book nearby. The image also includes text about printer and data protection, suggesting that the printer may have built-in security features to protect against tampering or unauthorized access.
  • "Free and easy to recycle" HP ink cartridges: It's easy to empty and free to recycle your Original HP ink cartridges. Usually, you can recycle one cartridge per HP ink cartridge for the same model and warranty period. Keep cartridges out of the trash and help us keep cartridges out of the environment for 25 years. Partnering with you to Seal the environment through the HP Planet Partners program keeps cartridges out of the waste stream and keeps cartridges out of the environment. Mail hp.com/recycle or call 1-800-340-2445. To recycle your cartridges, visit hp.com/go/recycle. HP recycling Planet Partners program availability varies.
  • 88% of Original HP Ink Cartridges contain recycled plastic.
  • Over 5.5 billion plastic bottles are kept out of landfills by upcycling them into new Original HP Ink Cartridges.
  • What is HP Instant Ink? video 0 minutes 40 seconds

HP - 962XL High-Yield Ink Cartridge - Black

Model:
3JA03AN#140
SKU:
6332242
Highly rated by customers for:
$63.89

Customer reviews

Rating 4.8 out of 5 stars with 789 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the 962XL High-Yield Ink Cartridge for its excellent ink quality, overall performance, and ease of use. Users also appreciate its compatibility and simple installation process. The primary concern expressed by some customers is the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 789 reviews
  • Pros mentioned:
    Ink quality

    Great product !

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do love the quality and quantity of the XL ink. beware not to mix XL black with L color, it could be the reason why yr printer gets jammed and stops working.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Good quality ink

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in the HP 9018 printer. The ink quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    HP Ink

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice ink and it works perfectly every time.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Computer Ink.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Needed this computer ink for my HP printer and while I was in Best Buy purchasing a computer, I picked this up. One stop, shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Ink

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ink. Very black, lasts awhile as long as you print regularly (if not it drys out)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer cartridge was easy to install and print quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Black ink

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black ink cartridge was an excellent purchase.

    I would recommend this to a friend

  • REVIEW

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRODUCT, GOOD PRINTER, WOULD BE NICE IF IT WAS LESS EXPENSIVE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Ink purchased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in the store and also signed up for automatic ink to be sent when needed. I am still using the one that came with the printer but see no reason why this one when I put it in won't work.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Ink

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only the real ink from HP works never try anything else. Good price to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Easy to install

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like because easy to install in device. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Best buy was great in helping us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Works Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stick with HP ink, I have had issues with refilled cartridges in the past. It works great. I like that I don't have to break a fingernail to open the cartridge, as I did with other HP cartridges for different model printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting product , good quality , easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Customer Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of stock on both. Best Buy had both products delivered to our home—no charge. Excellent product and great Best Buy customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    HP 962 XL Ink Cartridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Ink Cartridge is simular to my other HP cartiges (951). Hope the ink last longer. HP should design their printers to use the same cartridges in all Inkjet printers. I know why they don't and so does everyone else. Don't make money on selling printers, but make a lot of money on replacing your cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for printer as I’ll quality is good too & recommend for customers who really need this for use. Thks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    HP Is the best of all

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this HP_ Prioducts plse dont buy anywhere else duplicate stuff it wont work for long run

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Very competitive prices for ink cartridges!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying ink cartridges from Best Buy is the best!! Their prices are very competitive, I think they will even match prices if you find one lower. They allow you to use your reward points towards the purchase and they carry the genuine name brand cartridges. Very satisfied customer.

    I would recommend this to a friend

  • Excellent Product and Service!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and Product for my Printer! Especially my Online Service with Christina, she was Professional and a complete Expert!

    I would recommend this to a friend
Page 8, Showing 141-160 of 789 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.