Customer Ratings & Reviews

It works - barely but it is cheap in price so for students is a decent purchase.

Not no so easy use have to have membership for better use

Awful. I understand you get what you pay for but this is below cheap. The first few weeks I noticed paper jams, random crashes and misaligned pages but it’s a cheap printer. Now I tried printing a 300 page document and it stopped after 50 pages. File is gone. On top of that I’ve printed less than 100 total and the ink is already bad. Just awful and embarrassing how low HP has fallen. Luckily Best Buy has a return window though I am surprised they would sell a product this poor.

This is the worst printer I have owned in my life. Please read the negative reviews, they are there for a reason, the printer goes offline and then it will take you an hour to reconnect it to the app, that if it does. You end up resetting the printer and it still will not connect. Do not buy, spend a few more bucks and buy one that will actually work and help you.

I ordered a wireless printer, i was told it would come on a certain day and it didnt. Also, the ink was leaking so i have not been able to use my printer at all. Never recieved my replacement ink. Really disappointing.

Great purchase good for printing and scanning at home

Goooooooooooooooooooooooooooooooooooooooooooooooood.

It does what I want it to do and was very affordable

This is not a user friendly product. It continuously goes off line, when I press the reset button it’s prints the printer information page 4-5 times wasting my paper and ink. I cannot figure out how to get it to print on both sides (if it does) and HP really does need someone to talk with (not online message with) to assist you

Great Printer!!! And the instant Ink is a bonus!!!

I’m happy buying this home printer! I recommend!!!

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Printer is good. But cartridges are quicker and need to be restocked quickly

Very good printer/scanner for the price I paid. I don't use a printer a lot but this one is a smart printer which will signal a need that the ink is low and a new supply will be sent if you sign up for that.

Difficulty setting up to WiFi; trying to work with web site for this product and have yet to succeed.

You get what you pay for. This printer is inexpensive, and so unsurprisingly, it's not the best. It does get the job done... most of the time.

Good value. OK for limited use. Would not recommend in an office setting, i.e. shingle feed, no auto double sided printing. .

In April I purchased a new HP printer. Loved it. It was smaller. Loved it until recently when I had to scan my license etc. I couldn't because there is no glass top. Bought this on Black Friday.

The printer is great it works just like advertised, however one missed payment in the monthly ink and all cartridges become unusable.

We keep losing the internet keep saying that we're not connected goes through link too fast