Customer Ratings & Reviews

It does an amazing job love the fact It came with free ink for 6months

We buy all of our tv/appliances from Best Buy great products! Great customer service.

If you don't use it every day it will go off line. You have to unplug evry thing and plug it back to reset. All so you have to down load app, to register on, and go trough this long process just to use the scan feature. This is not a plug in use product. Too much

As advertised. I have an old operating system but the computer and printer worked the kinks out. Lol. The print from anywhere feature is something i never knew i needed but i now know i cant live without.

works great and a good price A good printer for every day use.

The only thing that I didn't like about this printer is that I have to be subscribed to HP instant ink in order to use the printer. It would keep log of how much copies you would make and if needed a replacement soon to send to you.

So needed a printer for home, this is a great all in one. Easy set up with QR code, small sleek not taking up a lot of room. Came with nine moths of free ink refills. This was a great purchase!

It works as it should. Used it for coping and printing

This is a horrible printer. I barely used it and then one day it just stopped printing at all. I bought new HP certified ink from Staples and nothing. It took forever to get to someone in Support only for them to tell me I have to send in the printer and then get a new one. The whole process is time consuming and not worth it. I wish I would have spent more money and STAYED AWAY from HP. I had an older HP that I had for 5 years if not more. The quality is HORRIBLE and the Support and Customer Service is subpar

It is great for my small office needs. It is night designed for large outputs or for multicopying, but was not bought for that reason.

It doesn't work properly it worked 3 days and it stoped working and is impossible to set it up again by your self even if you contact customers support horrible printer and this is my second time perchesing one

This is the worst printer I’ve ever owned in my entire life, and I’ve owned dozens of them for Personal and Work use. It was super complicated to get connected to Wi-Fi. It was next to impossible to get them to send us in even though we had the ink plan that we paid for a monthly. We paid for the plan as well and we paid for several months and got one package of paper. We never got it to stay on. They would tell us they were going to cancel our subscription for paper and ink because we needed to keep our printer connected to the Wi-Fi but if it went to sleep within say 20 seconds, then it would disconnect from the Wi-Fi and the only way to get the printer to turn off was to unplug it from the wall wait a few seconds and then plug it back in and then print really really fast before the printer fell asleep . I called toll-free numbers all over this country and spent hours and I’m not kidding hours on the phone with Customer Service multiple days in a row. I actually allotted an entire day to get it sorted out so that we could do our business work and our children could do homework. Oddly enough, my father-in-law bought the same exact printer and threw it in the garbage for the same reasons. I don’t care if it’s cheap, you’re throwing your money in the garbage so save yourself the money or just burn your cash now and throw it in a pit, that’s exactly what I intend to do with this printer. This thing is garbage!!!

I thought this was a scanner also but wasn’t. I should have read more carefully. Works fine for printing

I love this printer!! auto ink !!great printer easy set up!!

Very satisfied i like it it's like I expected thanks

Printer is decent for the price, easy to set up however the plastic does feel cheap. Lets see how long it will last.

I love everything about this gift that my mother gifted me with. I'm so very happy that she thought of me to do such a nice thing for me

Amazing product and it was on sale! I bought it for school and I use it for everyday living

Would not recommend super hard to get it to go through wifi. Printing quality ok. You can use the app to print of you can get the wifi to work.

Wonderful I love it and the price was very good for me