Customer Ratings & Reviews

This is the worst printer I’ve ever owned in my entire life, and I’ve owned dozens of them for Personal and Work use. It was super complicated to get connected to Wi-Fi. It was next to impossible to get them to send us in even though we had the ink plan that we paid for a monthly. We paid for the plan as well and we paid for several months and got one package of paper. We never got it to stay on. They would tell us they were going to cancel our subscription for paper and ink because we needed to keep our printer connected to the Wi-Fi but if it went to sleep within say 20 seconds, then it would disconnect from the Wi-Fi and the only way to get the printer to turn off was to unplug it from the wall wait a few seconds and then plug it back in and then print really really fast before the printer fell asleep . I called toll-free numbers all over this country and spent hours and I’m not kidding hours on the phone with Customer Service multiple days in a row. I actually allotted an entire day to get it sorted out so that we could do our business work and our children could do homework. Oddly enough, my father-in-law bought the same exact printer and threw it in the garbage for the same reasons. I don’t care if it’s cheap, you’re throwing your money in the garbage so save yourself the money or just burn your cash now and throw it in a pit, that’s exactly what I intend to do with this printer. This thing is garbage!!!

works great and a good price A good printer for every day use.

Works well for my basic printing needs. Won’t recommend if you need it for high quality artistic prints

Replaced my old printer after it stopped printing and fully stopped after eight years and saw this on sale and bought it. So far it works amazing! Print quality is alright and even though the build quality of the printer isn't the best, it gets the job done. Setting up was not fun with Macos as the application kept closing out and would not open up the browser windows and was slow. Luckily if you have Macos you will not need to use the hp app a bunch after setup as you can use the printer application thats already on Macos

I needed a home printer. This is a great deal. I did not want to pay over a hundred. My needs were simple. It works well for my needs.

Excellent purchase, I'll strongly recomended, the only thing is the difficult to change the ink with the promotion

I love this printer!! auto ink !!great printer easy set up!!

It is pretty convenient. The only complaint I have is that it feels very flimsy. Seems like it could break fairly easily.

Amazing product and it was on sale! I bought it for school and I use it for everyday living

I was amazed by the return/exchange customer service. My printer had some technical issues and BestBuy team made the exchange fast, professionally. Of course i will come again to this store to buy more products!

Quality is ok , only issue is its keep disconnecting from wifi and if not in use for some time , need to reset everything.

This is a Christmas present for my friend. Seemed a good price and it has a few extras. Well update this after he has it for a bit.

Very satisfied i like it it's like I expected thanks

Awesome printer. Really Amazing. It arrived fast, installation very smooth

Easy to setup…. The HP app for printing and scanning is priceless. So far i’ve had zero issues using refilled cartridges…. Fingers crossed. Excellent quality at a low price.

Would not recommend super hard to get it to go through wifi. Printing quality ok. You can use the app to print of you can get the wifi to work.

Works enough for small random printers. Decent enough

Wonderful I love it and the price was very good for me

Excellent value for money, especially getting a 6-month unlimited HP ink plan, I recommend it!

NEW PRINTER IS PERFECT FOR OUR NEEDS. SO GLAD WE WERE ABLE TO GO INTO THE STORE, MALL OF NH AND SEE WHAT IS OUT THERE. THE STORE MANAGER CHRIS WAS VERY HELPFUL IN ASSISTING US.