Customer Ratings & Reviews

Excellent purchase, I'll strongly recomended, the only thing is the difficult to change the ink with the promotion

Easy to setup…. The HP app for printing and scanning is priceless. So far i’ve had zero issues using refilled cartridges…. Fingers crossed. Excellent quality at a low price.

So far so good. Took a minute to figure out how to print versus my old wired printer.

I was amazed by the return/exchange customer service. My printer had some technical issues and BestBuy team made the exchange fast, professionally. Of course i will come again to this store to buy more products!

If you don't use it every day it will go off line. You have to unplug evry thing and plug it back to reset. All so you have to down load app, to register on, and go trough this long process just to use the scan feature. This is not a plug in use product. Too much

It works as it should. Used it for coping and printing

Very good costumer service. Explained features of item well. I would recommend the associate I worked with

I wish the power button was on front and not the top because it's hard to get to...other than that I like it so far.

Nice copier has all the features you would expect, my only negative is it does not print as fast as my older Cannon.

[Employee of bestbuy] 10/10 printer, doesnt work with photo paper unfortunately

This is the worst printer I’ve ever owned in my entire life, and I’ve owned dozens of them for Personal and Work use. It was super complicated to get connected to Wi-Fi. It was next to impossible to get them to send us in even though we had the ink plan that we paid for a monthly. We paid for the plan as well and we paid for several months and got one package of paper. We never got it to stay on. They would tell us they were going to cancel our subscription for paper and ink because we needed to keep our printer connected to the Wi-Fi but if it went to sleep within say 20 seconds, then it would disconnect from the Wi-Fi and the only way to get the printer to turn off was to unplug it from the wall wait a few seconds and then plug it back in and then print really really fast before the printer fell asleep . I called toll-free numbers all over this country and spent hours and I’m not kidding hours on the phone with Customer Service multiple days in a row. I actually allotted an entire day to get it sorted out so that we could do our business work and our children could do homework. Oddly enough, my father-in-law bought the same exact printer and threw it in the garbage for the same reasons. I don’t care if it’s cheap, you’re throwing your money in the garbage so save yourself the money or just burn your cash now and throw it in a pit, that’s exactly what I intend to do with this printer. This thing is garbage!!!

Great so far, just beware of the subscription service

Great printer! This was a gift for my dad and he loves it. It's easy to use and it prints in high quality. This was his first printer and he is very happy with it.

Works enough for small random printers. Decent enough

Easy to use price was great I bought as a gift. I have one also .love that you can print what you want to that us on your phone and computer. Would highly recommend.

I don't recommend this printer. I needed an emergency printer when my Canon all-in-one decided to self-terminate itself. It does not support borderless printing and I did not realizeit until I wasted about 10 4"x6" photo papers. The smallest border is 1/4" x 1/4" x1/4" x 1/2" so you end up with a 3-3/4" x 5- 1/2". Why would you be able to print normal 4x6" photos but not support borderless printing? It also forces you to sign up with HP to use the scan and other features. Sign-up does not work when it redirects you to use your default web browser with Windows 11 Chrome, MS Edge, MS Internet Explorer, or Mozilla Firefox. I had to download Duckduckgo's browser to sign up. Also, this printer is slow to print, and slow to scan, and is good only for basic document printing. I suggest you not print photos with this printer. For a sub $50 printer when on sale it is decent for basic printing, other than that I suggest you look elsewhere. Lastly, I printed three color pictures, and more than half of the color ink was used with the factor printer cartridges. In the future, I will no longer be buying HP or Canon.

NEW PRINTER IS PERFECT FOR OUR NEEDS. SO GLAD WE WERE ABLE TO GO INTO THE STORE, MALL OF NH AND SEE WHAT IS OUT THERE. THE STORE MANAGER CHRIS WAS VERY HELPFUL IN ASSISTING US.

Positive: Good basic WiFi connected inkjet printer. Works great with iOS. Negative: limited support on older Mac OS

Great little printer hp ink service is a nice feature

It's a printer - HP owns your ink tho, you get to print when they let you.