Customer Ratings & Reviews

Difficulty connecting anytime there is a power outage or internet disruption. Not easy to connect.

Bought as gift for my adult daughter. She says it went up and running in minutes and loves it so far. It is a smaller size which she loved also. It does not take too much room.

Cheap and user-friendly only problem Inc. runs out extremely fast

Easy to use right out of the box. Wireless printing can be tied to canons own app (which can be found in the app and play stores) and is easy to set up on multiple devices.

I’ve purchased several different brands of printers throughout my lifetime but Cannon has always been my to go. This printer in particular has an easy set up and easy to use.

Has to be unplugged and plugged back in to get it to work. Customer service tried to upsell me on a "membership" in order to get assistance with the problem. Really?? The guy, someone from India, would not even speak to me unless I paid for this membership which covers all devices that plug in the home even if not purchased at Best Buy. Well, it's cheaper to throw the printer out and purchase someplace else. Best Buy may not be the best anymore.

Printer seem to work fine...no issues with it or Best Buy. However, it's apparent that it isn't the same quality as the Lexmark I replaced after 12 years...nothing wrong with it except the lack of quality ink cartridges. Really liked having separate color cartridges rather than this one multi-color of the HP.

I can't get my ink. The web site will not let me put my zip code in. I have called and got no one, chatted with Rachel who couldn't even type in English. Then I sent an email that was supposed to fix everything. No answer. The advertizing, including this one, says 6 months instant ink. When I received it, it said 3 months, but I can't even get the first month.

ink replacement system sucks place new cartridge still black ink not working

Your system charges my credit card extra money I don’t know why My total is $ 52.99 but you charge me $75.00 I want my money back please.

It has been working well, but HP Smart print has caused some difficulties connecting

Used ONE TIME and already isn’t working!!! This item was purchased only 9 months ago, and HP has already “discontinued” it…. Just like my other 3 non-working HP printers.

If you really need too much printing then buy otherwise after 3 months I cancelled my subscription as I didn’t need a single cartridge. It stopped working, it’s waste of money for me now

You have to join ink plan for it to work. When you cancel ink plan, they expect you to return all the ink the printer ordered for you.

Difficult to set up Called support for help they got frustrated and hung up on me

Have not really used it. I can comment on the lack of customer service.

Works as intended. Fast enough for a smaller printer. I forgot I didn't care for back loading paper.

Kind of slow and difficult to figure out. Ljvvcdgbguhj

Bought in Jan '24 and it died Sept of '24. The orange light of death is infamous with this model and so is HP's turning their back on owners. While it worked, it was a pain in the rear to use so printer death actually freed me from the tortures of using this thing. My daughter's college roommate bought the same model at the same time and hers too died within a week of this one. What was more frustrating was the lack of response from HP. No more HP at all for me.

This little printer/copier is exactly what my little office required. It came with a 9 month trial of automatic ink supply service that I take full advantage of.