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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3781 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,781 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not a bad unit unless you need tech support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for almost a year. After a power outage it failed to connect wirelessly. After SIX HOURS with two different tech support teams it still doesn't work, and the promised call back for further diagnosis never happened. My time is too valuable to mess with this any further, so into the trash it goes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good printer.It’s printing quality is also good.So I always prefer to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup wasn’t so complicated,wireless printing makes it easy to print around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product value very decent and practical

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value with a limitation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lowered rating because the paper tray tends to jam if you put more than 20 sheets into it. My next printer will have a flat paper tray!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased, does more than I thought it would do

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    DJ 2755

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color and good speed for the price. Had to buy it as a substitute for an out of stock item, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good basic printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Basic printer. Love that it is wireless. Does not autofeed to scanner but good overall printer.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get it to hook up to my computer. My daughter has tried also and couldn’t do it

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Josie.

      I’m sorry that your printer has not connected to your computer like it should. It’s easy to understand why that would be quite a shock with a new device, especially considering you sought the help of a family member without success. I want to help you get the device connected and working to your satisfaction, so I’ll provide some resources aimed at making that happen.

      First, if you’ve not done so already, I recommend that you follow a setup and connection tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
      - support.hp.com/us-en/product/model/2100187846

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could get the adapters to hook it up im sure it would work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small printer, great for home use. Excellent fir young users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done! Excellent product for price! Has a great scanner as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to set printer up fine. Instructions were easy to follow.rg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-DeskJet 2755e WIP w/ 6mos Instant Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD !!! GOT THE FREE INKS, TOO !!! NOT FOR HIGH VOLUME QUICK SCANNING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New printer works as old one didnot and the squad could not fix it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Cheap! Not worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend buying this printer. It goes through ink super fast. I have only used the color ink when I installed the cartridge and it shows I need color ink. I have already replaced the black ink. I just purchased the printer 1/17/2024. Also the first paper does not come out of the paper feed all the way, I have to take it out and press the button for it to continue. The price of the printer tells you the quality. It’s not worth the cheap price. And it’s also past the time where I can return it to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP 2755e - Normal operation is impossible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP 2755e wireless printer. Documentation says setup must be done via a wireless connection, but it can operate using a USB connection. It does not work. I cannot get this printer to work. I went to Best Buy last Saturday, and was told that this is a common problem. The return policy is limited to 10 days, but I have spent over 10 days trying to get it to work with no success. Never will I ever purchase HP again.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Sally.

      I’m sorry to hear that your printer has been so difficult to set up and that you’ve still not been able to make it work. It’s no surprise that you’re frustrated, considering the harsh setup process and the fact that you’ve missed the retailer’s return period. I want to help you remedy the situation, so I’ll direct you to a resource and offer some information I hope will accomplish that goal.

      First, I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was right on time and on sale, it works great!! No more library copies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the printer. Only downside is it is not easy to turn on or off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A disappointing purchase to me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because I already had two opened cartridges HP 67XL(colerd&blak inc) that I bought mistakenly for my older printer HP2130. 1st: The new printer came with two new cartridges that I wanted to do not open and save for later, but this never happened because the printer won't allow you to get it set up until you put the standard cartridges that come with - HP 67, so one pair of cartridges will get dried soon. 2nd: There is nothing about "simple and clever" in HP ideology especially when you think about their software... I'm a network engineer for more than 10 years and this didn't help me to not get frustrated during the printer setup, the wifi glitched all the time, and needed to follow the installation procedure many times. PS: still can't print from all my LAN PCs/Laptops, need to figure out what's wrong :) Good luck!

    No, I would not recommend this to a friend