Customer Ratings & Reviews

Satisfies my computer needs. I do not need to copy or scan very often.

Good printer for the price. I am using it for mostly B&W printing (home office use) and it is great for that

Love the wireless printer am able to print from my IPad, phone, and Chromebook with ease

Good basic printer for a low price. Great t if you don't do a lot of printing. Must have wi-fi on to copy.

HP printer is what I would always buy, never have issues. Delivered on time.

Was not a big fan of this. Bought it for when I was working from home and it never seemed to work right. It is still sitting in my home office but only because I've been to lazy to move it

ordering and pick up was great with no hassles. Printer is good and does the job

I purchased this printer for small jobs. It is adequate

This is an excellent entry-level printer aimed at a very specific set of users. Functionally, this model handles printing and scanning as well as other models do in the same price range. Inserting and replacing ink cartridges is a snap, and the unit is compact enough to fit on top of a low bookshelf (or, in my case, on a storage tower). Where people might get frustrated with this model is in the focus on the HP Smart App. Users can't even complete setup without downloading and installing it. If you're used to printing from mobile devices like cell phones, you're already familiar with having to navigate software menus to send documents to wireless printers. Android users in particular usually have to go through (at a minimum) the HP e-services plug-in in order to successfully send a document for printing. The HP Smart App is essentially an attempt to provide a common method for interacting with a printer across multiple platforms, including iOS, Android, Windows 10, and Mac OSX. If you're just as likely to print from your phone as your computer, then this app might be a good solution for you. The app is clean and well-designed, even though it does nag users to enroll in HP's auto-refill Instant Ink program. Within it, users can see their printing queue, their ink levels, and the status of their recent printing requests. Users absolutely have to use the app to check information that would be typically available on the printer display, since the display on this model has been downsized in keeping with the focus on the HP Smart App. As far as connectivity issues go, one thing prospective buyers should bear in mind is that the printer will go into sleep mode when not in use and will not be discoverable over a network until woken up again. This is actually true of most HP printers, but not clearly communicated in the set up process or the app itself. The frustration some people are having with the seeming tech failures of the printer is consequently understandable, but something that could be fixed in a future app update that will simply send a "wake your printer up" message when users try and print while the device is sleeping. There are some benefits, though, if uses are willing to accept the app as a printing helper (which is what it is intended as). If you think of the app as a common, platform-agnostic solution that will enable printing from your phone, tablet, or computer, then you might even find the experience more convenient. If you'd rather work with a more familiar "set and forget" wireless printer, then you might be interested in a different model. In summary, this model is well worth the price for its feature set and build quality, but buyers should take note that desktop printing might require some more steps than you're used to. If you print primarily from mobile devices, the streamlining of the print menus in the Smart App may make this a great experience for you.

great printer thanks you very much bye for know thanks again

Okay for very small basic personal printing jobs, but not recommended for job-related tasks. A bit slow.

When it works it works great. I bought this for my high school student when she was distance learning for the pandemic. It definitely come in handy. For some reason even when it indicates it is ready and connected to my network, my phone app or my laptop won't see it and I have to shut it off and turn it back on.

Good buy excellent , best quality ever and good customer service!!!!

Hard to understand. Instructions not user friendly. As a person with disability barriers, very hard.

Excellent Printer! Needed one very badly and this one works great!

Did not like it. Had to connect it to use it and had issues with hooking it up again

Great product and better advice from the people who work at Best Buy

I love love love my printer. But I loved the price even more.

Okay printer for the price. Very finicky system to set up and use.

Works like a charm Just what I was looking for and priced right