Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not saying it's bad, but 3 stars is average and it's pretty average lol. Printing is slow, doesn't do double sided printed, you need to get the app in order to print. Overall, it's not the best. But for the price, it's pretty good.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Must buy! Must have!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase at any place on anything I have bought ever... A true Best Buy! Instant ink plan got me free ink for 2 months on top of the ink that it came with, sweet! Love this printer!!!
I would recommend this to a friend - Pros mentioned:Print quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I selected this wireless printer because the cost of some cartridges are so high its ridiculous. It was easy to set up. The cartridges are a reasonable price and it prints very well.
I would recommend this to a friend - Cons mentioned:Connectivity
Waste of Money and Time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing keeps.getting disconnected and printing is as good as hitting the lottery ticket. This is printer is trash. Never buying another HP printer ever.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has performed so unreliably. I can wholly understand why having the device disconnect so often would quickly become exasperating. I want to help you resolve the problem, so I’ll provide some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Handy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome awesome!!! Budget printer. I don’t normally do printing everyday, but when I need to I can rely on this printer. Set up was a breeze on my phone and added to my computer as well.
I would recommend this to a friend Good not Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my father in law as a gift. Its an ok printer, not great quality but if all you need to do is print basic stuff its fine. Set up through the cell phone can be tricky but its ok.
I would recommend this to a friend- Pros mentioned:Ease of use
Great at home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the easiest to set up ever and a great value. Good "at home" printer but not a workhorse. Fits easily on a shelf space and the wi-fi connection has been great
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Wifi ONLY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, even when hard wired to a computer, unless it is able to connect to a wireless network and stay connected. I bought it for work and it is just taking up space.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot connect to my hp laptop - spent 2 wasted days trying. Now I'm going to return it.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Best price for a school printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Adding it to the network was a breeze using HP's application I downloaded onto my phone; which in turn allows you to do many things from within the aforementioned app.
I would recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a okay printer, scanner and fax machine. Would recommend
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom for her birthday. Had a little difficulty to set up. But got it working in the end. You just need patience. And you need the app to set it up (sales associate had told me that when I purchased the printer). So after the set up, mom is super happy!!
I would recommend this to a friendNice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the printer. However, I don't seem to get how to set it up wirelessly. Luckily, I have the connection cord from my old printer to connect it between the printer and my laptop. That I am OK with. However, the connector cord was not included in the package, which it should have been.
I would recommend this to a friend- Pros mentioned:Ease of use
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble connecting it to my laptop, but that was due to user error. One I downloaded the app on my phone, I got it set up and running with no problem.
I would recommend this to a friend - Pros mentioned:Print quality
Decent printer for occasional use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Print quality is good. Doesn't hold much paper, but I would recommend this for a cheap printer that you dont use that often. It comes with bloatware from HP that offers little functionality beyond their ink subscription service.
I would recommend this to a friend Stopped working after two months.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first bought this printer, it worked great. After about two months, it stopped working. It just constantly says there’s a paper jam when there isn’t. I didn’t renew the subscription, it’s not worth it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Miranda.
I’m sorry that your printer has stopped working after you’ve had it only two months. I can certainly understand why repeatedly seeing a contradictory paper jam error message would be puzzling and frustrating. I want to help you resolve this situation, so I’ll suggest some resources aimed at reaching that end.
Regarding paper jam messages, as you’ve unfortunately discovered, sometimes these can be real or false, meaning the printer can report an error when there is no jammed paper. I recommend referencing the steps in this document to troubleshoot real as well as false paper jams:
- support.hp.com/us-en/document/ish_6246550-6246594-16
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
HP printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt stay connect to wirelss internet. Also have to keep updating payment info every month.
No, I would not recommend this to a friend - Pros mentioned:Price
Needed a cheap printer fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I swore a long time ago that I would ever buy another piece of HP equipment. Broke my own rule because I needed a cheap printer fast. This one was the most convenient at the time. Still not impressed with HP.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Meh.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer because it was on sale. Took 5 days to connect to the WiFi in the house. HP quality has really gone down the tubes. Would not recommend or buy again.
No, I would not recommend this to a friend - Pros mentioned:Price
Light Office Work Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for the money. If you only have light office work for a printer, this is the perfect printer for you. This printer worked with my old running system, iOS 10.1.3.
I would recommend this to a friend