Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.-Terrible wifi communication. Canceling jobs to start again and several days later when I turned on the printer, it printed old jobs that failed to communicate. -I sent less than 20 pages worth of jobs, and it's already out of ink color and bw -You can flip the pages if you want for double-sided printing, but the communication between printer and computer is so bad, it's not worth it. -Software is a promotional app, hardly any printer tools.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry your printer has performed poorly for you and run out of ink earlier than you expected. Your frustration comes as no surprise here. I want to help you remedy the problems you face and understand what might be happening with ink use. I hope the information and resources below guide you to that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
Next, I can’t say for certain what happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges. If you’re still using the cartridges that came with the printer, this could explain what you’re seeing.
However, if you’ve installed replacement cartridges, the XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages.
If you believe the ink cartridge issue deserves further examination – and for input on how to improve performance of the manual duplex feature – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Price
The must buy printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great printer, especially since it uses wifi. Anyone in my house can see it and print what they need from anywhere. Great price and well worth it.
I would recommend this to a friend hp and return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a printer that gave me 3 months of a free Microsoft program, the company was very bad and I went back to the store to return the printer and asked to cancel everything, but as I had installed the Microsoft program now I have to pay for the program and the printer cartridge, both I received for free! that's not fair. want to cancel everything and have to pay for something I received for free. besides this printer is terrible, I don't recommend it to anyone, today I tried to talk to HP support because the only thing I was able to print were the printer tests, all the installation guidelines I met 2 days ago it worked and today I tried of everything and it didn't work.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear you’ve had such a frustrating experience with your printer and the items included in the purchase. It’s easy to understand why the nonfunctioning printer and the quagmire you describe with the Microsoft program and printer cartridge would be an unwelcome surprise, to say the least. I want to help you get the printer working so that you can have a better experience going forward, so I’ll suggest a resource that I hope will make that happen.
I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess the situation and find a solution – or to access user manuals, troubleshooting guides, how-to documents and software updates specific to your printer – visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! This is so easy to us and I love it! It’s a little bigger then expected but over all the best purchase I made so far. I definitely recommend it.
I would recommend this to a friend - Pros mentioned:Print quality
Works great.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had zero issues with this printer. Easily scans documents and great quality of printed pages. Bluetooth connection to my computer was a snap.
I would recommend this to a friend - Cons mentioned:Connectivity
Wouldn't work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work at all. Tried many times to connect and it still didn't work.
No, I would not recommend this to a friend Printer designed by an idiot for idiots.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want this printer to work you better read the side of the box. The instructions failed to mention that an aps located on the side of the box had to be down loaded to either the printer or the computer. Geek squad Webroot is only available with their total tech support. I cancelled my total tech support and returned the printer. Good luck here.
No, I would not recommend this to a friendIt's OK For My Current Purposes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's OK for my purposes. The computer was purchased to do some general printing for school work and household documents, so you can't beat the price. I'm not printing a lot of things and the ink is almost down to a quarter amount left on the cartridge, and half of the color ink is used. I was a little frustrated with the set-up. I do wish the instructions were better written with everything being on one set-up page. Instead, I had to go hunting online for the answers.
No, I would not recommend this to a friendGood price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for a few months now. A little complicated using the first time but I guess it just takes some getting used to. It’s a bit difficult printing via Wifi. Much easier if you connect to computer directly. For the price I can’t complain
I would recommend this to a friend- Cons mentioned:Connectivity
Printer Did Not Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ink cartridges that came with the printer for setup were problematic. The printer kept saying they were incompatible or empty. This was my third inkjet printer so I know how to set them up. I followed the instructions exactly as written and also went through all troubleshooting tips. Best Buy was great throughout the process though. Ordering online for home delivery was easy. And I was able to return it to a local store for a gift card, which I immediately spent on other items. I didn’t want to exchange for the same printer again because it was slow to connect to WiFi.
No, I would not recommend this to a friend - Pros mentioned:Setup
HP 2755
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup for this printer was simple and effortless. I was able to contact to my laptop without any problems. I am enjoying this printer.
I would recommend this to a friend Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little expensive compared to other places but everywhere was sold out so purchased it here. Haven’t used it a lot yet but so far so good. Shipping was rather fast considering Christmas delivery and so many other places being behind in shipping
I would recommend this to a friendDO NOT BUY THIS PRINTER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a HORRIBLE printer. Do Not buy this. It hardly works and customer service is awful. They don't ship the ink in time with the automatic subscription and if they do, the ink doesn't work. It's impossible to reach them over the phone and setting up the printer is a nightmare.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Would not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace it twice! One was because it paper jammed, the other was because it would mot connect at all!
No, I would not recommend this to a friend My Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price the printer qualifies as "good," I just wish it printed faster and had the ability to print multiple copies accessible from a tray and not hand fed one by one. I don't know if this printer has the ability to send pdf emails. I hope it does.
I would recommend this to a friend- Pros mentioned:Price
Great Cheaper Priced Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the value of this printer it is actually amazing. I bought a $140 Epson printer and this one beats it by far. Couldn’t be happier.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to set up and print documents. The best part, the printer came with the ink cartridges. So I could use it as son as I received it.
I would recommend this to a friend A little disappointed....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not come with a cord to attach to the computer. Had to buy a cord from Best Buy for $26.00 to get it to work. Followed the instructions both on line and in the box with the printer and was unable to download the program to install the printer.
No, I would not recommend this to a friendExcellent printer with great value addition.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought series 2600 around 2 years ago and it is still running strong. With that belief I bought series 2700 and I am equally happy.
I would recommend this to a friend- Pros mentioned:Print quality
A good printer for the family or just one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great printer for the general user or somebody who needs a multi device print station. Print setup is not fast but when set up it performs well.
I would recommend this to a friend