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Customer Ratings & Reviews

Your price for this item is $22.99
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The comparable value price is $84.99

Customer reviews

Rating 4.1 out of 5 stars with 3782 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,782 reviews
  • Rated 4 out of 5 stars

    My Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the printer qualifies as "good," I just wish it printed faster and had the ability to print multiple copies accessible from a tray and not hand fed one by one. I don't know if this printer has the ability to send pdf emails. I hope it does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and print documents. The best part, the printer came with the ink cartridges. So I could use it as son as I received it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer with great value addition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought series 2600 around 2 years ago and it is still running strong. With that belief I bought series 2700 and I am equally happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little disappointed....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with a cord to attach to the computer. Had to buy a cord from Best Buy for $26.00 to get it to work. Followed the instructions both on line and in the box with the printer and was unable to download the program to install the printer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great honestly, this will definitely be useful when the semester starts. It was a bit confusing in the beginning to get it working but once I figured it out and connected it to my phone and iPad, it worked perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A good printer for the family or just one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer for the general user or somebody who needs a multi device print station. Print setup is not fast but when set up it performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in one printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, simple all in one printer. Would suit the needs of a minimal to medium user. Easy set up and connection. Nice size and operating speed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good little printer-bad experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer may, in fact, work well, but the instructions as to how to connect to my home network was essentially non existent. Too bad. This printer is probably a good value but the experience was not.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that you were unable to set up your printer because you lacked adequate instructional materials. It’s no surprise that you’re disappointed here. I want to help you get the device installed and working like it should. I hope you’ll use the resources below to make that happen.

      First, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
      - support.hp.com/us-en/product/model/2100187846

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance, I suggest that you contact us directly so we can help you assess what’s happening and find the best path to a resolution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this product! My old printer died and I needed to replace it quickly. This printer ticked all the boxes. Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing special about it, works exactly like a printer. Setting it up was pretty easy, but did have some struggles. Not necessarily with the printer, but with the app.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THIS IS CRAP

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BIggest piece of poop that I have ever purchased. That Instant Ink is thievery. I cannot believe that i am unable to print pages for a court date because they want my credit card updated. I print maybe 1 page per month. And on top of that- it takes me so long to print because there is always some error.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse printer ever, this thing works sometimes and sometimes it doesn't right now its not working at all done everything and simply will not print. Don't spend you money on this, spend a little bit more money and purchase a quality printer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP 2755

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very, very hard to set up. I could not get it to hook up with my WiFi so I had to get my IT guy to help me with that. Once he got it hooked up, it works great. Printing and scanning and copying are easy and it prints great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer! so easy to print items from my phone and also computer. I love the wired and wireless option. Plus you can scan and copy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not All in One Series.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Promises easy installation. Should not take more than one hour to install software and secure wifi. This model does not have usb hookup. That fact, no usb, ought to be highlighted for customers.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that you encountered difficulty setting up your printer and that you were told it does not have USB connectivity. The frustration you express is totally understandable, considering you endured this problematic start to ownership. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal.

      First, this printer is designed to be used wirelessly, but it does have USB capability. I recommend you consult the main user manual on our support site to learn about this method. Go to the table of contents, and under “Connect Your Printer,” click on “Connect Your Printer to Your Computer with a USB Cable.” Find that manual here:
      - www1.hp.com/ctg/Manual/c07043348.pdf

      To learn more about your printer and all its features, or for help solving problems, you can access the above-mentioned manual, how-to documents, troubleshooting guides and software updates here:
      - support.hp.com/us-en/product/model/2100187846

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality, operating-system compatibility and connectivity. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Haven’t Used It Much Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it much yet. The price was right. I do not need a printer often, so it made sense to buy one well under $100.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    cannot beat this for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought this when our printer was lost/stolen by the movers. I did not expect this to print as well as it does for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So frustrating!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of these days I am going to throw this printer out my window. "Smart" my butt! It is constantly offline. I have to troubleshoot all the time to get it to come back online and print. The printer turns off automatically after a little while of no use, so printing remotely is pointless because you have to return to the printer anyway to turn it on... then you usually have to cancel the print job and submit a new request for it to work anyway. Trash.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has gone offline so frequently. The frustration you express comes as no surprise, considering the amount of troubleshooting needed to get the device back on the network. I want to help you remedy this problem, so I’ll provide some resources aimed at reaching that end.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      You might also gain useful information from this guide to sleep mode and how to deal with problems that arise when a printer is in sleep mode:
      - support.hp.com/us-en/document/c04183583

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Perfect basic printer. Works wirelessly and the HP app allows easy management without a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    photo printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this photo picture print great photo. The price was excellent and easy to use.

    I would recommend this to a friend