Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
Ok for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does its job for the price. It was a little tedious setting up and loses network connection at times. It is the slowest printer I have owned, but again with the price of the product I didn’t have high expectations for it.
I would recommend this to a friend- Cons mentioned:Connectivity
not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can not use the printer because it will not connect to the computer and I can not get ahold of the geek squad for useable help or to come out and install it for me.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has not connected to your computer like it should and that you’ve not received the support you need. It’s easy to understand why that would be an unwelcome start to owning the device, so I’ll direct you to some resources I hope will help you get it connected and performing to your satisfaction.
First, I recommend that you follow a setup and connection tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187846
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Unhappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good buy unable to return..everytime you send something to print it asks for a code then when you get the code they say this code has expired really frustrating..call to return they state I had it longer than 15 days never used it so I think I’ll stop purchasing things from Best Buy’s because I had a situation last year on a laptop I purchased. Happy
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Angie.
I’m sorry to hear that your printer has performed so poorly. I can clearly understand why being asked for a code each time you want to print and then getting a code you can’t use would be puzzling and very quickly frustrating, not to mention that you’ve missed the retailer’s return period. I want to help you remedy the situation, so I’ll direct you to a resource and offer some information I hope will accomplish that goal.
I can’t tell from your review why your printer has performed this way, so I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is wonderful. It prints and scans beautifully. I have bought several up’s in the past. This one is the best.
I would recommend this to a friend - Pros mentioned:Print quality
Wireless Bluetooth scanner printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product we scan lots of papers and wife uses its constantly for school projects at home
I would recommend this to a friend Difficult
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is cheap and very difficult to use. If I'd know, i would've invested a few more dollars and got something different!
No, I would not recommend this to a friend- Pros mentioned:Price
Great Printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the price… I use it for school and work. No Fax but great.
I would recommend this to a friend Problems Connecting to Computer and Setting Up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly Designed App with many errors during setup. Any method I tried to use to download the correct printer drivers failed (All methods were suggested by the HP app or by there online website). Would not buy this printer; there is a high chance you will waste 3 hours trying to connect it to your computer.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well and I love that I can download the app and print from my phone, tablet, and more. Very convenient!
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, like thw wireless printing, take some time to connect but still good, ink that comes with it last a while
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my printer and the services to replenish the ink is very easy to hook up and print very clearly I love it
I would recommend this to a friend Terrible Printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Printer, barely lasted a year, also HP and their programs purposefully make these things fail to sell you their ink which is a scam and rip off, never buy an HP printer again they are trash and fail and are designed to fail, see lawsuits over them.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Good Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good printer, works well and is easy to set up, good replacement ink program
I would recommend this to a friend - Pros mentioned:Print quality
Quality HP
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always a great HP printer. Need this to replace a old printer had for years. Good print quality for the price.
I would recommend this to a friend - Pros mentioned:Size
Hp printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new printer. It was a bit difficult to set because I didn’t read the instructions but I love it. It’s small and perfect.
I would recommend this to a friend - Pros mentioned:Print quality
Not bad for College Students
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad of a printer, it works, But sometimes the connection to print is very slow especially from a mobile device through Wifi. however it does print in good quality .
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to us and set up. I dont like the you see the paper on the outside
I would recommend this to a friend - Pros mentioned:Ease of use
Fast shipping to my home, easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.once I decided on the printer it was shopped to my home. I unpackedthe printer and followed the instructions and was printing right away.
I would recommend this to a friend - Pros mentioned:Price
Satisfied customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent - especially for that price. Would purchase again.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer for home use. Easy to print using mobile app. easy to setup.
I would recommend this to a friend