Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Poor Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It uses way to much ink.My paper gets jamed often. Its hard to figure out how to get it connected.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had such a difficult time with your printer. I can wholly understand why rapid ink use, frequent paper jams and connectivity issues would add up to a poor start to ownership. I want to help you get the device working to your satisfaction. I hope the resources below guide you to that end.
I can’t tell from you review what’s causing these problems or whether they’re related to one another. I recommend that you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints about the printer it’s great quality and works as it should.
I would recommend this to a friend - Pros mentioned:Print quality
new printer old client
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like it should and okay with that! ordered online and was not sure but am satisfied
I would recommend this to a friend - Pros mentioned:Setup
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up through the HP website was easy. Haven’t tried the printer out but should be good.
I would recommend this to a friend - Pros mentioned:Ease of use
Everything good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. Was easy to setup I even tried on my phone and everything is good so far
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect All in 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Easy to use. Printer, scanner and copier all in one. Perfect
I would recommend this to a friend - Pros mentioned:Print quality
Great printer for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the money. Good quality output. Always have good luck with HP products.
I would recommend this to a friend Crummy app needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app that you HAVE to have for this printer sucks. It took me 2 hours just to print 2 pictures. I returned it. I have always had HP printers, but not now.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Piece of junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the start i had to get support to get the printer installed in which i was prompted to purchase a firewall. I exclusively use apple devices and have NEVER had to get a firewall and never been compromised. After that, up to this day I have to unplug and restart every day to get it to work because its never automatically discoverable on the network. Terrible!!!
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great abs easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it so far. Easy to use. Have to figure out scanning but I will.
I would recommend this to a friend - Pros mentioned:Size
HP PRINTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my iPhone and notebook computer and small enough to put on my counter
I would recommend this to a friend - Pros mentioned:Ease of use
EasyPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an easy printer to set up and connect to multiple computers. Very easy to use
I would recommend this to a friend Frustration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review haven't been able to set-up yet. Not good for anyone not tech savvy.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
best printer for the buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the printer. easy to use. the cost is reasonable and the app is easy to download
I would recommend this to a friend HP DeskJet 2755e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using the HP Scan software is an ugly beast to work with, slow response time, very temperamental. The regular printer process is fine
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve run into trouble with your printer’s scanning software. I can wholly understand why unreliable performance would be frustrating, especially if you use the scan function a lot. I want to help you improve your experience, so I hope the resources below accomplish that goal.
First, I recommend that you consult a guide to scanning with HP printers you’ll find on our support site. It includes instructions for various desktop and mobile operating systems as well as an FAQ section. Find that here:
- support.hp.com/us-en/document/ish_2275901-2074064-16
You might also find it useful to visit a page on our support site that has diagnostic tools for various problems, including scanner trouble. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I hope you’ll get in touch with us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Great printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect at home and for students. No problems at all. Works great
I would recommend this to a friend - Pros mentioned:Price
Nice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the price. Exactly what I expected and no issues setting it up
I would recommend this to a friend - Pros mentioned:Print quality
Nice printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer to have at home even if you don’t use it regularly
I would recommend this to a friend - Pros mentioned:Ease of use
Simple and straight to the point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Simple and effective for quick and small projects.
I would recommend this to a friend - Pros mentioned:Price
Good printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the price highly recommended If you're looking for one on a budget
I would recommend this to a friend