Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Great home printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very useful and compact home printer!! Better price.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer fir the price. Easy ton use and set up
I would recommend this to a friend HP - DeskJet 2755 Wireless All-In-One Instant Ink-
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating: Good Star rating 1. PoorStar rating 2. FairStar rating 3. AverageStar rating 4. GoodStar rating 5. Excellent
I would recommend this to a friendWorst printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase ever. It works in between and most of the times it’s offline. Now, it’s giving error message in the display panel/flashing. Going to get another one and it’s just been a year. I had my previous hp printer for couple years and that’s why thought of getting HP again but this printer always has issues.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has stopped working. I can wholly understand your exasperation, considering the device was frequently offline and now displays an unexplained error message. I want to help you out of this dilemma, so I’ll suggest a resource and provide some information I hope will do just that.
I can’t tell what issue the device faces or why it stopped working. I recommend that you contact us directly so we can help you assess what’s going on and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Recommend passing on this one
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible setup, horrible interface. Just really not user friendly
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer was so difficult to set up. I can understand why that would be a frustrating start to owning a new device. I can’t tell from your review whether you were able to complete the setup process, but I’ll nonetheless provide some resources aimed at helping you get the machine working to your satisfaction.
If you still need to complete setup and installation, you can access a tutorial specific to your printer on our support site. On the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/2100187846
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use WiFi printer scanner Just didn’t like that I had to download app to use it But overall ok for the price
No, I would not recommend this to a friendInk lasts a week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was frustrating. The black ink lasted a week. A cheap quality printer:(
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer ran out of ink so quickly. I can certainly see why that would be an unwelcome surprise and a poor start to ownership, especially after a frustrating setup process. I want you to understand what’s happening with the device and remedy the problem if one exists, so I’ll try to offer some helpful suggestions.
First, I can’t say for certain what happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program.
The XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if your results differ dramatically from the estimates above, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
HP DeskJet 2755
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice product. It was very easy to set up.
I would recommend this to a friend Nice printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got the printer connected. Glad I asked my nephew to help because we did have issues. Not sure why we had a hard time getting it going but he finally did. So far I am totally happy with the machine. The colors are sharp and so is the b&w printing. Small footprint which I like. Does print a little slow.
I would recommend this to a friend- Pros mentioned:Print quality
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the money. Would buy again. . .
I would recommend this to a friend - Pros mentioned:Ease of use
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good easy to use highly recommended for school
I would recommend this to a friend Doesn't print top part of document.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's something wrong with the aligment on this printer. It kept on cutting off top part of text, then on the sides. I tried several things recomended on the support and nothing worked. Then I went to the HP app for and that was a waste of time. I am returning this printer.
No, I would not recommend this to a friend- Pros mentioned:Print quality
good value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.print results is super. but it prints really slow. all and all a very good printer.
I would recommend this to a friend Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with it. A little hard to set up. I had no idea how to do it. Took a while and I got it done. Color is good.
I would recommend this to a friendNot recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is not great, the speed is slow and the quality of the prints isn’t good. Returned it and got a better printer
No, I would not recommend this to a friendworse printer ever sold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst printer I have ever used. It wouldn't recognize the color cartridge on the FIRST go around. Replacement printer just refused to run at all, until one day it began to print without a command and would not stop. AND the prints are AWFUL
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had such a dreadful experience after your printer purchase. It’s no surprise that you’re frustrated, considering your first printer did not work and the second one has performed so erratically. I want to help you remedy this situation, so I’ll offer a resource and some information I hope will make that happen.
I can’t tell from your review what’s causing the uncontrolled printing and poor print quality you describe, so I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
All in one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily connects to our electronic devices but there were issues with the color ink cartridge which came with the printer.
I would recommend this to a friendmy eval
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.setup abit confusing but so far I am satisfied with the product
I would recommend this to a friendHP printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printing is slow. Doesn’t have two sided printing. Ink runs out two quickly
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve encountered difficulty with your printer. I can certainly understand why slow print speed, rapid ink use and not finding the two-sided printing feature you want would be disappointing. I want to help you remedy these issues. I hope the resources below guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Next, while you’re correct that your printer lacks automated duplex printing, it does have a manual function that accommodates two-sided printing. I suggest you consult the section “Print Using a Computer” that you’ll find in the main user manual on our support site here:
www1.hp.com/ctg/Manual/c07043348.pdf
Regarding ink use, I can’t tell from your review how many pages you printed per set of cartridges or how that compares with their estimated page yields. The XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if your results differ dramatically from the estimates above – or any other issue persists – I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Not best bang for your bucks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printing speed is very slow. For first few pages in a day is good but after that, if you prints more at a time, this is going to take lot of time. Also for color pages it even takes more time. Same with copy also. Scan and fax is fine. So if you get it in great deal, then value for money but at max retail price, its not worth it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Suman.
I’m sorry to learn that your printer has rendered prints so slowly. I can certainly understand why you’d be puzzled and eventually frustrated by the device starting off OK but declining in print speed and being even slower on color pages. I want to help you resolve this situation, so I’ll direct you to some resources I hope will reach that goal.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If print speed does not improve to your satisfaction, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support