Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great value but prints too slow. Next time I will spend a little more and get one that functions faster.
I would recommend this to a friendUses ink extremely fast
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer really sucks! It uses ink extremely fast, I don’t even get 100 pages to a black cartridge. Spending a fortune replenishing ink! Don’t buy it.
No, I would not recommend this to a friendinexpensive printer that does the job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.inexpensive printer that does the job. Connection to WINDOWS 10 laptop took some time, but eventually connected.
I would recommend this to a friendDo Not Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT Purchase Instant Ink or take part in this promo that claims 6 months free ink. I had to replace lost credit card numbers online and the printer would not allow me to print until the payment method was updated. Which is a long ridiculous process. They will not let you speak to a human.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve run into trouble with your Instant Ink account. If I read your review correctly, you also lost credit cards. I can understand why the inconvenience of providing new numbers and not getting the support you need would be hard to take alongside the loss you suffered. I want to help you resolve this situation and avoid similar quagmires in the future. I hope the resource below will make that happen.
If you need assistance for any reason, I recommend that you contact our Instant Ink program so we can help you assess and resolve the situation. To reach an agent via chat or by phone, follow this link:
- support.hp.com/us-en/contact/product/model/5401249?sku=INSTANTINK2
Keith
HP Care
hp.com/support
A good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should say it is a very good printer, the only problem I had with it is connecting to my laptop.
I would recommend this to a frienddoes what I need it to do at good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good for a cheaper basic model. first time I have used a wireless printer and I like it so much more
I would recommend this to a friendLow expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It was a bit more difficult to set up than I thought it would be, but it seems to work well.
I would recommend this to a friend- Cons mentioned:Connectivity
good when its online
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.printer continues to go offline-yuck !!yuck !!!!!!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has repeatedly gone offline. Your review is brief, but it’s easy to understand your predicament here. I want to help you have a more reliable experience, so I’ll provide some resources aimed at reaching that end.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including printer-offline difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Not working with MacBook Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I couldn't install this printer on my MacBook Pro. I also contacted HP service but after around 1 hour talking with them and trying several ways, we couldn't fix the issue. If you are buying this printer to work with a MacBook, you may find this review helpful.
No, I would not recommend this to a friendEasy Printing and Scanning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. The scanner is super easy. I paired it with my iPhone and my Mac book. Everything works well.
I would recommend this to a friendGood basic printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great basic printer for everyday printing needs. HP instant ink is also nice to have and a great value.
I would recommend this to a friendCan’t get it Connected to BT on my iPhone 11
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard too set up with Blue tooth on my iPhone 11 I might have too return it
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not completed the setup process like it should. I can certainly understand why this would be a frustrating start to ownership. I want to help you get the device working to your satisfaction, so I’ll provide a resource I hope will make that happen.
I recommend that you contact us directly so we can evaluate what’s going on and help you find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
HP printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless set-up was quick. Copy function ok from paper but not as good when copying from a book.
I would recommend this to a friendOk for low cost home printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. I didn’t expect too much for the price. It’s fine for a home print with nothing complicated to do. The instructions could be more complete I found out from troubleshooting that it needs to be turned on before I turn my laptop to get it to connect and scan.
I would recommend this to a friendNot surexworth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to connect to wifi..instructions do not have troubleshooting that
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has not connected to your Wi-Fi system like it should, and that you’ve not received the support you need. I can wholly understand why that would be a troubling start to owning the device. With that in mind, I’ll provide some resources I hope will help you get the printer connected and working to your satisfaction.
First, I recommend that you follow a setup and connection tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187846
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Good printer for the $
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this printer. Definitely more high tech than my last one. Scan feature is a little weird but doable.
I would recommend this to a friendIts just alright, gets the job done
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality, it could be better for the price point.
I would recommend this to a friendWaste of money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this printer to use for school and I hate it!!! The paper gets jammed all of the time and it uses too much ink. The very first day I used the printer it ran out of ink. I bought more black ink and it ran out the same day I put it in and I wasn't printing a lot. I can't keep buying ink so I can't use the printer. Waste of money!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has performed so dreadfully. Your exasperation comes as no surprise, considering you experienced frequent paper jams and used a whole cartridge of black ink without a lot of printing. I want to help you resolve this situation, so I’ll direct you to a resource and provide some information I hope will make that happen.
I can’t tell from your review why the printer jammed so often and went through ink so quickly. I recommend that you contact us directly so we can help you assess the situation and determine the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Not too great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3 months of ink lasted 1 month. It keeps losing its wi fi Signal, the setup directions are not complete. If HP can’t help, back it goes.
No, I would not recommend this to a friendNot the one you want. Buy a Canon.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer I have ever owned because of the HP software. It doesn't work. I am computer literate and competent at IT-related tasks, and I can confidently inform you that the HP Smart printer software is buggy and poorly designed. Its implementation problems do interfere with the user's ability to use the printer for its basic purposes: printing, scanning, etc. In particular, WiFi functionality of the printer is totally unusable for me. The printer is clearly on the network, according to any and all diagnostics, but the software fails to connect to it that way, through any of various UI paths. I have to use the printer over USB.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, John.
I’m sorry you’ve encountered such trouble with your printer’s software and wireless connectivity. I can fully understand why app problems and needing to connect the device with a USB cable would be a frustrating combination. I want to help you remedy these problems, so I’ll provide some resources aimed at making that happen.
First, I recommend that you follow a guide on our support site to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. It covers operating systems including Windows, Mac OS, Android and iOS. Find that guide here:
- support.hp.com/us-en/document/ish_1716406-1413451-16
You can also visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support