Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this printer doesn’t connect well to the internet. I’ve had so many problems using it. I guess you get what you pay for in this case.
No, I would not recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor set up instructions. Poorly designed paper tray.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer was difficult to set up because of inadequate instructions, and that you’ve had issues with the paper tray. The frustration you express is totally understandable. I can’t tell from your review whether you were able to complete the setup process, but I’ll nonetheless provide some resources aimed at helping you get the machine working to your satisfaction.
If you still need to complete setup and installation, you can access a tutorial specific to your printer on our support site. Regardless, on the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/2100187846
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance – with setup, the paper tray or anything else – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Deskjet 2755
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer met all the needs I had. It is a little slow but speed was not a requirement.
I would recommend this to a friendHeadache in a box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer you could buy. HP has hit a new low in quality. The 2755e printer is defective. I have not been able to get it set up to wireless and printing on the USB is incomplete. Instructions are confusing and in some cases do not refer to the particular model.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve encountered such difficulty with your printer. Your reaction is no surprise, considering the device has not connected wirelessly and you’ve found the instructional materials lacking. I want to help you out of this dilemma, so I’ll provide some resources and information aimed at making that happen.
First, if you’ve not done so already, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187846
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works but barely nothing but problems, right now it will only work if I unplug it and plug it back in each time, it will be returned
No, I would not recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer, works as expected. The ink wears out faster than expected though.
I would recommend this to a friend- Cons mentioned:Connectivity
Wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. Still having trouble connecting wireless.
I would recommend this to a friend Not good at the other
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do need reset printer sometime to make it work.not good as my old hp office jet printer
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Great price....took forever to hook to wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, but difficult to hook up to WiFi network.
No, I would not recommend this to a friend Wireless & Mobile Print??
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the printer to print from handheld devices, e.g., Samsung tablet, android phones & Amazon Fire tablet. None of them would connect. I downloaded all of the apps advised to interface with this as the HP website directed. None of them would connect. Neither wireless nor mobile print options worked.
No, I would not recommend this to a friendTED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had some problems with printing from internet. Solved with an Apple Tech
I would recommend this to a friendAverage wireless printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a wireless printer for my college kid and at the time, nothing was available but this one. I bought out of necessity and it does the job just ok. It’s a bit antiquated with dot matrix display and clunky hardware. I could buy another brand for the some price with better quality.
No, I would not recommend this to a friendprinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer for my sister for a gift. She says it works great, she loves it.
I would recommend this to a friendSLOW PRINTING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wished I would have known more information about the speed of printing with this computer. It prints exceptionally slow. I wasn't keen on comparing the speed of different printers so, I made the wrong choice and ended up with one that is very slow at printing.
No, I would not recommend this to a friendBad catridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I printed just 5 pages and cadridge finished and impossible you register for free cadridge 6 month , i even went to best buy amd nobody could help me hp honestly no even 1 star
No, I would not recommend this to a friendzee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for home use but not practical for small office. Uses a lot of ink.
No, I would not recommend this to a friendStay away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worse printer I have owed. It is very difficult to set up and operate. I would not recommend. I purchased it because I had previously owed an HP printer and it excellent, this printer is the opposite.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer was so difficult to set up, and that it has been equally challenging to operate. I can’t tell from your review what specific roadblocks you’ve encountered, but I want to help you have a better experience with the printer from here forward. With that in mind, I’ll direct you to some resources aimed at meeting that goal.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187846
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Paper jam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no a fan of where the paper goes- a bit difficult to set up
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer was difficult to set up and that you’ve encountered trouble with the paper-feeding system. It’s no surprise that you’re frustrated here, considering the poor start to ownership you’ve experienced. I want to help you remedy the feeder problem and learn more about the device, so I hope you’ll make use of the resources provided below.
First, I recommend you follow the steps in this guide to document feeders that pull through too many pages at once or fail to pick up paper at all:
- support.hp.com/us-en/document/c01728503
To learn more about your printer and all its features, or for more help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187846
If any problem persists, I hope you’ll contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Good Printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous HP printer broke, so I just got the new version of it. My older one lasted for a long time and I hope this one does to. It is possible to use it as a wired printer which I do. So far it works very well and I hope I can keep it for a long time.
I would recommend this to a friendDefinitely a Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was one-third the cost of my original one black and white copies come out very good color is good scanning is also good I have wireless and USB connected to desktop and Wireless for the laptop I would recommend this printer to a friend
I would recommend this to a friend