Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
C R A P
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this delivered. I’m disabled and can’t always get out to buy stuff. The box arrived damaged. 1st clue. Once I set it up, it did NOT work. Kept saying there was a paler jam. I tried to fix it (how do you fix something brand new?) I’ve always trusted HP, but this is worthless.
No, I would not recommend this to a friendHp Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not realize I could not use a usb cable to direct connect. This purchase did not suit my needs. I'm gonna give it to some student who may be able to use it. I was very disappointed.
No, I would not recommend this to a friendPoor Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous HP printer was smaller and cost about $55. This one was much bigger and was about $85. The Geek Squad at the Tysons Corner VA store wanted me to wait 3 days for an appointment. The Fairfax store fixed the problem in 4 minutes.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve encountered difficulty with your printer and the retailer’s technical support service. I can certainly see why a three-day wait would be inconvenient at least, and perhaps more if you have a deadline for a project that needs printing. I want to help you out of this dilemma. I hope the resources below serve that end.
I can’t tell from your review what specific issue you face, but you can find troubleshooting guides, the main user manual, how-to documents and software updates specific to your printer on our support site here:
- support.hp.com/us-en/product/model/2100187846
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, cartridge installation and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Don’t do it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really had high hopes for this printer any maybe that’s on me. From the first day, this printer had given me issues. It connected to my laptop perfectly the first time. However, once I tried to use it, i started seeing issues everywhere. The printer will show that’s it’s connected and ready, but then when I try to print, it says it’s offline. The HP smart app will go back and forth between ready and waiting. Every time I try to use it, I have to spend 15-20 minutes trying to reconnect it. Or just add it as a new printer and start the whole process again for it to work. EVERY.SINGLE.TIME. It’s a nuisance and I wish I never bought it. Save your money so you can inevitably save your time.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly for you and gone offline so frequently. The frustration you express is totally understandable, especially considering you had such high hopes for the device but have needed to reset it every time you’ve needed it. With that in mind, I’ll suggest some resources that I hope will help you get the printer reliably connected and working to your satisfaction.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity and printer-offline issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Price
It’s ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What’s good is pretty good for the price can’t beat it
I would recommend this to a friend Cheap!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap prices get cheap products! I seriously can’t believe how flimsy this printer is! The power cord barely stays in? And if you happen to have a irresponsible roommate like mine who takes my money but doesn’t pay the Wi-Fi no point in buying
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Alvin.
I’m sorry that you’re unsatisfied with your printer, that its power cord has trouble staying connected, and that an unfortunate situation in your home rendered it unable to print. Your frustration comes as no surprise here. I want to help you resolve this situation, so I’ll provide some resources that I hope will make that happen.
I can’t tell from your review why the power cord has trouble staying connected to the printer. I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Good Buy at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine was exactly what I have been looking for at a reasonable price for occasional use. It took several minutes to figure out how to plug it in and open the paper tray, but it works well just plugged into a wall socket.
I would recommend this to a friendGreat option
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as expected. Great choice for a college dorm room.
I would recommend this to a friendDecent purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the product, but its a bit slow to start after I reboot.
I would recommend this to a friendDon’t waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap not worth the price many flaws ,if your gonna buy a printer buy a higher price u will get mor value for your dollar
No, I would not recommend this to a friendDeskjet 2755 printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new printer/scanner/copies and wanted to stay with hp. Selected this unit and is has performed flawlessly. Connected right up to my computer and the ink is cheaper, but last just as long.
I would recommend this to a friendSo far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my daughter and so far so good. Works as advertised.
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but doesn't hold much paper. You have to keep refilling.
I would recommend this to a frienddesk jet 2755
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product. set up to make wireless takes a considerable amount of time
I would recommend this to a friendWorking as should.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but wifi printing is slow But i like the top load paper.
I would recommend this to a friendGood cheap printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup easy to use, HP instant ink subscription is affordable.
I would recommend this to a friendNot happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, jumps off line too much, uses too much ink for unnecessary print outs and slow.
No, I would not recommend this to a friendJags
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printing images is bit slow, otherwise the product is great I feel
I would recommend this to a friendScanner is great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my printer scanner although I will say only part I don’t like is how very slow it prints. But other than that the quality is extremely amazing and the scanner works great as well.
I would recommend this to a friendPrinter not working after few months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer stopped working after 4 months. Couldn’t troubleshoot correctly after long call with tech support also
No, I would not recommend this to a friend