Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
first buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The package is delivere as broken. I returned to the my location and the bundle prepaied card was also gone. But the guys in the store didnot understand the bundle package. It was my worst experience and the most worst thing was that it was my first buy at Bestbuy.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Useless WiFi connection set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer will not connect to my network. I have many devices connected with no problems. Other printers connected with ease. This is 2020 you would think HP could come up with a plug and play connection. To connect via USB you have to buy a cable, HP does not include a cable and a printer USB cable at Best Buy is $25. Some bargain printer! HP can do better than this.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not connected wirelessly like it should. The disappointment and frustration you express are totally understandable considering the amount of effort you’ve expended with no result, so I’ll point you toward a resource and some information I hope will help.
I can’t tell from your review why your printer has not connected wirelessly, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Cheap printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to work on my network. Its too cheap from now on I will only buy high end printers.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, jumps off line too much, uses too much ink for unnecessary print outs and slow.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Difficult to set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent 3 days trying to get it to connect to WiFi. Very difficult. Never was successful. My teenage tech sons were not successful either. Very frustrating. Had to return it.
No, I would not recommend this to a friend Would not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get printer to connect via wifi to our chromebook. Called geek squad and they were no help at all. They wanted to charge me and would not even tell me if printer was compatible with the computer. Ended up returning the printer and buying elsewhere.
No, I would not recommend this to a friendGood for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it to, not ideal for printing pictures.
I would recommend this to a friendPrinter
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer used it like 4 times and only to copy always had a hard time getting it to work and make a copy and when it did it would draw like 5 sheets of paper can’t return it so in the trash it goes.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Ronald.
I’m sorry that your printer’s document feeder has not worked correctly. I can certainly understand why this would be unnerving, especially considering you’d used the device so little. I want to help you resolve this problem, so if you’ve not yet discarded the printer, I’ll suggest some resources I hope will make that happen.
First, I recommend you follow a guide on our support site to document feeders that pull through too many pages at once or fail to pick up any paper at all. Find that guide here:
- support.hp.com/us-en/document/c01728503
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great prurchase. It is a little slow when printing.
I would recommend this to a friendNice simple printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good inexpensive printer. It does all I need to do.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer doesn't fit alot of paper but none the less nice
I would recommend this to a friendPrinter not working after few months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer stopped working after 4 months. Couldn’t troubleshoot correctly after long call with tech support also
No, I would not recommend this to a friendHP Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Even got my HP printer on Sale!
I would recommend this to a friendCarl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very with the new printer, HP Deskjet 2755 All in one
I would recommend this to a friendhappy buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.copies very clear not as fast as expected still a good buy
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It‘s not bad. Hope there will not have problem when I use it.
I would recommend this to a friend20 years later and printers are still cumbersome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have avoided owning a printer for over 20 years, I'd prefer to go to a nearby office or print at work. With COVID and moving further away from the city I was forced to buy a printer to print documents when I didn't have another option. I went with this cheap model hoping after 20 years printers would have become smarter and less cumbersome to install and "just work", but the same type of problems still exist: PC won't find the printer for random reasons, printer LEDs blinking reasons you can't explain, various restarts, etc just to make it work.... And HP will force you to install a software only for that! Also the printer and PC won't talk if they are on different Wi-Fi even if on the same network.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve encountered such difficulty with your printer. It’s easy to understand your exasperation, considering the number of roadblocks to reliable printing you’ve described in your review. I want to help you resolve this situation, so I’ll direct you to some resources aimed at reaching that end.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/29378213
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Great printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend this printer, scanner, and copier. I love HP, and this didn't disappoint. The packaging was great and it came in a very good time. It works great for personal use and work use!
I would recommend this to a friendNice company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service and everything was good I have no complaint whatsoever good company I shopped with you guys before matter fact I have one of your discount cards and I always forget to use it though
I would recommend this to a friendExquisite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. I really like the new technology where you can get your app on your phone or tablet it works fantastic. Much better than some of the earlier devices that were linked to the HP app.
I would recommend this to a friend