Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
Twice in 10 Months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was able to print two times in ten months I had it then it quit feeding paper. I threw it in the garbage as it is cheaper to buy a new printer from another manufacturer.
No, I would not recommend this to a friendNice company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service and everything was good I have no complaint whatsoever good company I shopped with you guys before matter fact I have one of your discount cards and I always forget to use it though
I would recommend this to a friendExquisite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. I really like the new technology where you can get your app on your phone or tablet it works fantastic. Much better than some of the earlier devices that were linked to the HP app.
I would recommend this to a friendHP printer 2700
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble printing off computer. Not the best that HP makes. Don’t like where the buttons are for power etc, also number of copies, how much ink screen cannot read with out leaning over the machine-needs to be darker the screen.
No, I would not recommend this to a friendReplacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in desperate need of replacing my printer and mire or less didn’t have much to choose from! This was very inexpensive and clearly shows that - however it does the job for a basic no frills printer!
No, I would not recommend this to a friendthe set up is not clear at all.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the directions for set up are not clear @ all. i am waiting for my son in law to come over to set it up for me. so it will be about 2 weeks before i will be able to use it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve not been able to set up your printer. I can wholly understand your disappointment, considering that you lack adequate instructional materials and must wait for a family member’s assistance. I want to help you get the device set up and working to your satisfaction, so I’ll offer some resources aimed at making that happen.
First, I recommend that you follow a setup and connectivity tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187846
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well and the staff was very helpful.
I would recommend this to a friendAwful Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to print city tax forms for myself and someone else. After that attempted to print one additional page and it no longer worked and didn’t provide details as to why. If I could give it zero stars I would.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has performed so poorly. I can certainly understand why successfully printing a few documents only to have the device stop working after that would be a jarring surprise. I want to help you out of this dilemma, so I’ll provide some resources and information designed to reach that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity, which might play a role in what you describe. On the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100187846
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. (Please note that because of restrictions on workplace attendance associated with the COVID-19 pandemic in some areas, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
not so happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this printer for about 4 months, was very happy in the begging then it stop working. Seems like the roll inside broke because my paper will not go through. I check to see if maybe something was stuck and nothing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Kristina.
Thanks for the review and the description of your experience so far. While I’m glad the printer performed well after you got it, I’m sorry to learn that the document feeder stopped working. I want to help you resolve this problem, so I’ll provide some resources and information designed to make that happen.
First, I recommend you follow the steps in this guide to document feeders that fail to pick up any paper or pull through too many pages at once:
- support.hp.com/us-en/document/c01728503
If the feeder still doesn’t work, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
It's a printer. It prints.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a printer. It prints. It's a printer. It prints.
I would recommend this to a friendGreat Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my Wireless Printer is working GREAT! Set up was easy to follow. It has Printed everything I've had it do. The Sales People that I've worked with at Best Buy have been very helpful and pleseant.
I would recommend this to a friendterribly cheap and lack of functionality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this hp printer because my cannon pixma died. During pandemic its hard to get an inexpensive printer and because cannon ink was so expensive, I thought I would try HP. I got this printer thinking it would be able to print my taxes out at least. I needed 2 sided capability. I have access to an old hp office pro 8600 and ran into a problem printing out 2 sided tax forms because it truncates the top and bottom on duplex printing. I tried using the hp app to do it, but the hp app sucks and prints a narrow box for page 2 of the 540 form instead of its full size. So I have to use the adobe app directly and change the zoom size to 97% while duplex printing in order to avoid the truncation of the form. I had hoped it was just that the 8600 was old. But when I tried this 2755, it also narrowed those same pages AND WORSE in order to do two sided printing, you have to pull out the one sided printed pages and feed them through printer again on other side! I cant believe in 2020 hp is creating such a piece of crap excuse for a printer and it can't handle adobe properly even though the hp app says it does. In addition to this insult, it prints so SLOW! I am returning it ! And I wont be buying another hp printer because they cant even write a decent app.
No, I would not recommend this to a friendHP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but a pain to set up works good with the app.
I would recommend this to a friend- Pros mentioned:Print quality
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great first time out of the box. Then stopped working completely had to have customer service reinstall entire software. However, they did fix it. Product ok , customer service support great!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer stopped working soon after you set it up, and that you needed the help of HP support to get it running like it should. I can easily understand why that would be a most unwelcome surprise. With that in mind, I’ll offer some resources that I hope will help you get the most from the device from here forward.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, troubleshooting guides, how-to documents and software updates here:
- support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Outstanding small business printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this printer! The print quality is excellent, it only requires two cartridges, set up was a cinch, and the price was perfect for my budget. I will never buy a different brand again!
I would recommend this to a friend- Cons mentioned:Connectivity
not a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pain in the butt! if i did not have the old cord from my last hp printer to the computer i would have returned it it does not come with one i have a pretty new router and it didn't like it buy cheap get cheap!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Brian.
I’m sorry to hear that your printer has not been reliable regarding connectivity. I can understand why that would be quite an aggravating start for a new printer, so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup and connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
HP 2755 Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good so far useful and good for the kids work
I would recommend this to a friendGood but not really wireless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is great for basic printing needs. The wireless capability was not functional. After hours of trying to get it to connect to my wi fi, I called it quits and just did a hard wire connect.
I would recommend this to a friendhp account
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product just a process when setting it up with hp account. Printer will not print unless you have a hp smart account and sign up for their print service which comes with a monthly fee.
I would recommend this to a friendHP Printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst product o have ever bought! Nightmare experience still not resolved 5 weeks later!
No, I would not recommend this to a friend