Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
Don't Buy This Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this printer again. Setting it up was difficult and required almost 5 hours of tech support from HP. If I could return it for a refund, I would...too late...
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer was so difficult to set up. The frustration you express is totally understandable, considering you spent several hours with phone support setting up the printer and endured such a problematic start to ownership. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187846
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
HP has gone downhill on ease of set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is a pain to set up. I wish they’d go back to just plug and play
No, I would not recommend this to a friendInkjet Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really needed a printer that would fit in a small space in my apartment. I was happy to find this HP All - in -One on Sale!
I would recommend this to a friendHP Deskjet 2755 Wireless C+++
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan of the Deskjet 2755 Wireless All in one, it doesn't work good with chrome books. and I would not recommend this printer. I would recommend the HP Envy instead.
No, I would not recommend this to a friendNo wireless printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly a great little printer for my small business!!!! And for 20 bucks extra if anything happens to it for two years it’s covered
I would recommend this to a frienddisappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.set up went fine and first time I went to print one page, FAILURE. UNABLE TO PRINT. have not had the two hours required to contact HP.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer failed to print after you completed the setup process. It’s easy to understand why this would be a confounding start to ownership. I want to help you out of this dilemma, so I’ll suggest a resource I hope will make that happen.
I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
BAD PRINTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad printer, waste of ink, ink finished too fast, bad prints
No, I would not recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer app is a little complicated when trying to print or scan and doesn't always connect. Works fine when I print from my phone. I am still trying to figure it out... so not very easy.
I would recommend this to a friendPrinter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer my friend recommend so I give it a chance to try it so far works very good I will recommend it very good product.
I would recommend this to a friendDepends on the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some days it functions better than others. Probably user error, but I figure it should be pretty straightforward each time I use it
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Worst printer I have ever owned!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality printer. My PC rarely recognizes this printer and print jobs rarely go through. Every time I need to use my printer I have to perform the ritual of rebooting my PC and reinstalling this printer several times before I can print anything. Unacceptable! What a piece of junk! The low price lured me in but I regret purchasing it. Avoid this HP model at all cost!
No, I would not recommend this to a friend Why, deskjet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really haven't used it enough to give it a rating. I can not print from the internet or from my email. I have tried setting the print settings and it still doesn't work. Please help.
I would recommend this to a friendNot worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after less than 60 days. I'm now left dealing with HP directly to try and get the printer fixed/replaced.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Could be better...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t install with my computer. Have to rest it every 5 prints or so when printing with my phone. When it does print, it prints fast.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Ashley.
I’m sorry to hear that your printer would not set up via your computer like it should, and that you’ve needed to stagger printing when using your mobile phone. I can easily understand why that would be quite a disappointing start to owning a new printer, so I’ll offer some resources I hope will help you get the device working through your computer like it should.
First, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived early. Minor difficulties getting it installed and set up. Could not sign up for auto ink refills but since i print less than 10 pages a month it is not that big of a deal.
I would recommend this to a friendNot installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need help with installation before I can review.
No, I would not recommend this to a friendIt's ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is not quite as good as I expected. My main issue is that the App for this is not very helpful when it comes to trouble shooting.
No, I would not recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works fine. Also one of the last printers to use a USB connection for those that prefer avoiding WIFI.
I would recommend this to a friendGreat for College Student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hp is a great printer. It is perfect for my daughter that is in college.
I would recommend this to a friendHP Printer 2700
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes up to 5 minutes to receive data from a cell phone before it starts printing and even then it takes 20 minute to print the page with stop and go motion. Slower than snails.
No, I would not recommend this to a friend