Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for our home, does a great job; easily connects to devices. No printer jam issues.
I would recommend this to a friendExcellent and quickly respond with this Printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great way to quickly fax to keep your matters safe, quickly resolve disputes. another Best Buy product.
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful! sometimes it takes its time but it helps a lot having a Bluetooth printer at home!
I would recommend this to a friendGreat product for great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual, Big bang for the money! Great product. I love HP products including their computers.
I would recommend this to a friendCopy machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I opened package the glass copy part was cracked .
No, I would not recommend this to a friendHP printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy This printer sucks does not read wifi signal correctly. It can take about 30 minutes just to print 1 document.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Cindy.
I’m sorry that your printer has not properly and reliably connected to your Wi-Fi network. It’s no surprise that you’re exasperated, considering you’ve spent 30 minutes printing a single document. I want to help you remedy this problem, so I’ll provide some resources I hope will reach that goal.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
HP Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking to replace an older printer for home use. Pricing was great..And, always trust HP products..
I would recommend this to a friendNice printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product for my younger sister and she love it so much. Printing directly from her phone
I would recommend this to a friendGood Price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is perfect for my home use. Easy connecting to my home computers and my android.
I would recommend this to a friendGood item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Very useful. I was a little difficult to install, but it is a really good item.
I would recommend this to a friendQuickPrint
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap little printer for those off ball things that have to be printed. Was easy to install
I would recommend this to a friendEasy printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied. Needed something simple for my mother's computer that had Bluetooth and could scan
I would recommend this to a friendSmall HP Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, all is good. I like being able to print everything in black & white. Wish it were black.
I would recommend this to a friendGood Printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low budget printer with wireless connectivity
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer, can’t really beat for the price. Connection is okay. Still learning the work around a
I would recommend this to a friendPronter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a bit to set up printer to connect to my laptop- thanks to geeksquads assistance~ its working!!
I would recommend this to a friendGood for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this. it replaces my old one, however it does not print both sides!!!! So that was a mistake on not asking, or salesperson not advising..
I would recommend this to a friendNice printer but small menus screen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer but difficult to read the menu screen to perform certain functions.
I would recommend this to a friendSet up was a nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer itself is *fine*. It prints, it seems to do an OK job. If you're going to use it wired or dont mind using wifi direct, go ahead and get it. But man, setting this up on my home network was a nightmare. HP's "smart" software just doesn't work, and worse yet it doesn't even give an error code or say whats wrong, you just get generic "that didn't work!" messages. So you're just on your own. After 3 hours of trial and error, changing settings in my gateway and setting a static IP i finally got this monstrosity connected.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Matt.
I’m sorry to hear that you encountered such difficulty setting up your printer. While I’m glad that it’s printing OK now, I can easily understand why the experience you describe would be a dreadful start to owning a new device. I want to help you get all you can from the printer and have a better experience going forward, so I’ll direct you to some resources aimed at making that happen.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Worked one time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to print a few pages then the printer disconnected and i haven’t been able to get it reconnected. It’s a WiFi printer so it did not come with a plug to connect directly to the computer. I’ve tried on my desktop and MacBook. I’m definitely going to consider returning it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer lost its wireless connection and has not re-established it. I can certainly understand why that would be quite a jarring surprise after the device had worked properly only once, so I’ll suggest some resources I hope will help you remedy the situation.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity and printer-offline difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support