Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Mine was a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if it was just the specific printer that I received but I could not get it to print from my computer or my phone. I would set it up and it would print once than not print anymore and I could not figure out why. I deleted and added again but no luck. I ended up returning it.
No, I would not recommend this to a friend - Pros mentioned:Print quality
It does the job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It acts up quite a bit but it does the jobs for light printing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and feedback. While I’m glad to hear that your printer ultimately does what you need it to do, I’m sorry to hear that it has been less reliable than you’d anticipated. I can’t tell from your review what specific issues you’ve encountered, but I’ll nonetheless offer some resources that I hope will help you remedy whatever you’re facing.
First, I recommend you visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print jobs stuck in queue and wireless connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help solving problems or to learn more about your printer and all its features, you can access user manuals, troubleshooting guides, how-to documents and software updates here:
- support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/29378213
If any problem persists or you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect alternative or a second home office space.
I would recommend this to a friendI made a good move on this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it to and I love the instant refill process
I would recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working great my mother lives it. And works as intended.
I would recommend this to a friendPrintet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new laptop so needed a new printer...so far i like it
I would recommend this to a friendBest Buy is best online ordering platform ?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic online ordering and delivery. Printer is great.
I would recommend this to a friendExcellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent printer. easy to set up wifi from home PC and phone.
I would recommend this to a friendWireless printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer as a gift and it is being put to good use.
I would recommend this to a friendYupp
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute amazing so darn good the best, it’s so good yup.
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm satisfied with this purchase, it is working well so far!
I would recommend this to a friendGood Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Ink refills are cheaper than other printers.
I would recommend this to a friendDon’t buy this one!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could possibly be one of the worse printers I’ve ever purchased. I read all the reviews and still decided to take the cheaper route and buy this HP printer. We were able to get it connected to WIFI although it wasn’t as smooth as I was hoping it to be with the app they have you download. The biggest problem is that it constantly cancels the print job in the middle of printing. Then the page just sits there stuck in the printer. None of the buttons would do anything afterwards. The power light will just flash. Also we had to keep unplugging it and plugging it back in to reset it so it would accept each new print job. The printer would say it was printing yet it was doing nothing. You spend most of your time trying to troubleshoot why it won’t print or why it stopped printing. It took 1 hour to get it to print two pages one night. It was returned back to the store the next day. Save yourself some time and anguish and buy a different printer.
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Does not have the feeder for coping more then one document
No, I would not recommend this to a friendCrappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get the thing to connect via Bluetooth. Makes everything is a good paper weight
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not connected wirelessly like it should. Your review is brief, but your frustration is clear – and wholly understandable. I want to help you get your printer connected and working to your satisfaction, so I’ll provide some resources I hope will make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
HP-Deskjet 2755e is Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A piece of garbage. It would not go all of the way through its setup program.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you encountered a roadblock when attempting to set up your printer. Your review is brief, but your frustration is clear – and wholly understandable. I want to help you complete the process, so I’ll direct you to a resource I hope will make that happen.
I recommend that you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Not happy with this Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good printer. Too many problems with the wifi. Will most likely return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I’m sorry to hear that your printer has not been reliable regarding connectivity. I can understand why that would be quite an aggravating start for a new printer, so I’ll offer some resources and information I hope will help.
First, I recommend you visit a support site page with diagnostic tools for various problems, including setup and connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
On a related note, I'd like to mention the fact that HP printers do also have a warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
In case of further queries, please do not hesitate to contact us at: hp.com/contactHP
Kacper
HP Care
hp.com/support
Just ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little difficult to get going but is fine for the amount of printing I do
I would recommend this to a friendGood printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for and at a good price I’m happy
I would recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad helped out with wifi setup, prints excellent.
I would recommend this to a friend