Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer broke within a month. Would not recommend.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer stopped working within a month of you purchasing it. Your dismay comes as no surprise here. I want to help you resolve the situation, so I’ll provide a resource and some information I hope will make that happen.
I can’t tell from your review what caused your printer to stop working. I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
five star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great after you finally get it connected
I would recommend this to a friendPRINTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS PRINTER IS A GREAT VALUE, AN EXCELLENT PRODUCT!
I would recommend this to a friendThe printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a good printer but I’m having trouble printing and setting up the printer
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Thrilled to have WiFi and color printing
I would recommend this to a friend- Cons mentioned:Connectivity
Just NO
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connectivity issues are real. You can get it to print, but it's a constant struggle EVERY TIME. You shouldn't waste your time troubleshooting your printer. Can't wait to drop kick this thing and move on.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Marlette.
I’m sorry to learn that your printer has failed to maintain a reliable wireless connection. I can easily understand why the frequent need to troubleshoot and wait for the printer to regain the connection would quickly become exasperating. With that in mind, I’ll offer some resources that I hope will help you get the printer working to your satisfaction.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Complicated setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very complicated setup and waste of time. Don’t buy and wast ur money
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer was difficult to set up. The frustration you express is totally understandable considering you had such a problematic start to owning the device. I can’t tell from your review whether you were able to complete the setup process, but I’ll nonetheless provide some resources aimed at helping you get the device working to your satisfaction.
If you still need to complete setup and installation, you can access a setup tutorial specific to your printer on our support site. Regardless, on the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/2100187846
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally every problem you could think of a printer having, this printer had.
No, I would not recommend this to a friendDon’t buy this,
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even tech support at HP could not get this to work
No, I would not recommend this to a friendHP Deskjet 2755
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up. Finally, after 2 hours and online chat it’s up and running.
No, I would not recommend this to a friendBasic Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to print OK so far. Was just looking for the basics and this one fit the bill.
I would recommend this to a friendHP2755 all in one printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit goes into sleep mode and I am unable to bypass this feature. Print jobs show error message. I unplug the printer to reboot, and all previous print jobs complete their functions! When I tried to print a photo from my phone, I had no problem! Not pleased as I am not able to speak with anyone to help alleviate the issue.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so unpredictably and that you’ve not gotten the support you need. I can readily understand why the sleep-mode issue you describe would quickly become exasperating, so I’ll suggest a resource I hope will help you get your printer working to your satisfaction.
I can’t tell from your review why the printer has performed the way you describe, so I suggest you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!! I would definitely recommend!!
I would recommend this to a friendGood product at a reasonable price complicated set
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for a reasonable price but it is complicated to set up
I would recommend this to a friendBad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product it does not work with all inter et access
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has not worked properly for you. Your review is brief, so I can’t tell what specific roadblocks you’ve encountered with internet connectivity, but I’ll provide a resource I hope will help you get the device connected and working to your satisfaction.
I recommend that you contact us directly so we can help you assess the situation and find a solution. To call and reach live HP+ experts – or to access user manuals, troubleshooting guides, how-to documents and software updates specific to your printer – visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Nice printer for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer,very clear copies easy to install
I would recommend this to a friendGets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid printer. Not impressed about the networking issues. Gets stuck in sleep mode often.
I would recommend this to a friendHp printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok but very slow to print out anything I am trying to print goes very slow?
I would recommend this to a friendHP DJ 2755e
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thwe quality is good, but this is the slowest printer i have ever owned.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Larry.
Thanks for taking the time to write the review. I’m glad that you like your printer’s print quality, but I’m sorry to hear that it has rendered prints so slowly. It’s easy to understand why that would be a frustrating side note for a new device that you otherwise like. I want you to improve the printer’s performance, so I’ll suggest some resources aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
ALL-IN-ONE HP PRINTER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM VERY UNHAPPY WITH THIS PRINTER, YESTERDAY I KEPT GETTING ERROR NOTICIES AND AFTER 3 HOURS IT BEGAN PRINTING OUT WHAT I HAD SENT EARLIER. IT PRINTED AT A VERY SLOW "SNAIL" PACE. I DISLIKE THE FEATURE THAT THE PAPER IS LOADED FROM THE BACK AND THERE IS NO WAY TO TELL THAT IT IS GETTING LOW. I HAVE ALWAYS HAD AN HP PRINTER AND WAS EXTREMELY HAPPY WITH THEM. WHAT DO I HAVE TO DO TO HAVE YOU REPLACE IT WITH ANOTHER MODEL OR BRAND? I AM EXTEMELY HAPPY WITH THE GEEK GUY, DAVE.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly for you. I can easily understand why unexplained error messages and repeated print jobs in addition to being displeased with some of the design features would be quite a frustrating combination. I want to help you resolve the situation, so I’ll offer a resource and some information aimed at that end.
I can’t tell from your review what’s causing these problems you describe or whether they’re related, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support