Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
Time waster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is so annoying. It never wants to connect to the wifi, never wants to print, and then after like 1 hour of trying to get it back on the wifi it will print like 2 papers and say error. Don’t waste your money. Scans great though.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Julia.
I am sorry to hear that your printer has failed to maintain a reliable connection. I can certainly understand your frustration, given the amount of time you’ve spent troubleshooting. With that in mind, I’ll offer some resources that I hope will help you improve your printer’s performance to your satisfaction.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Regarding the error messages, on the same diagnostics page you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, you can contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
HP Printer 2700 series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did a good job but the HP printer I bought SUCKS!!!! We cannot get it to pair with the computer and it won't print.I really like HP products but I would not buy another printer
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not connected to your computer and printed like it should. Your review is brief, but your frustration is clear – and totally understandable – so I’ll point you toward some resources I hope will help you complete the setup process and get the printer working to your satisfaction.
First, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or any other issue, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP bloatware required
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer for the scanning functionality, as I wanted to digitize a number of documents and get rid of the hard copies. Turns out, it only really works with the HP Smart app, which scans your items, and stores them on some HP server in the cloud. I see how HP definitely wants that, and I guess I can see how some customers might want that. But I don't want that. I want a secure link between my scanner and my computer, and I don't particularly want a relationship with HP beyond the simple transaction of buying their product. I'll be buying a different product.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Worst printer ever.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine sucks. It took forever to get it connected. Then after 3 days it quit completly. Returned it for my money back and bought a epson that works great
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I’m very sorry to hear that this printer did not work correctly for you. This is of course far from the reliable and satisfactory experience we would like to offer our customers and I want to apologize for that. I hope you could return the device without any further issues.
Please give us another chance to convince you of our quality products in the future. Contact our customer support and we will recommend you a printer that fits your needs better than this one. We are always happy to assist you with any needs you might be having. You can reach us here: hp.com/contactHP
Denise
HP Care
hp.com/support
Not good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very glitchy and buggy. Constantly loses its position in queue even with less than 5 items. Wi-Fi connectivity sucks even on the fastest internet possible.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has failed to maintain a reliable wireless connection, and that it has performed unreliably overall. Your frustration comes as no surprise here. I want to help you resolve this situation, so I’ll suggest some resources I hope will make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. On the same page, you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100187846
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Hpprinter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay i really didnt use it to much and if you dont the ink drys up really fast you have to buy ink its expensive so i would buy a lazer printer better next time
No, I would not recommend this to a friendIf you need something that prints it prints.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is never attached to wifi when you go to use it. Refused to connect when initially setup. Once it’s connected it seems to work okay. Sometimes will stop in the middle of printing a job and then you have to restart.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. I can certainly understand why the need to frequently reset the printer and occasional interrupted print jobs would be tremendously frustrating, so I’ll point you toward some resources I hope will help.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is trash! It’s wireless but sometimes doesn’t even want to connect on my phone. Also when click power button to turn off, it never does.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so unreliably. It’s no surprise that you’re frustrated, considering you’ve experienced connectivity difficulty as well as a power button that doesn’t seem to work. I want to help you remedy this situation, so I’ll direct you to some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
I can’t tell from your review what’s causing the power button issue that you describe, but I believe it deserves further investigation. For that – and if the connectivity problem persists – I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Would take it back if I could
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having major issues with this product. It won’t stay connected to the internet and I can’t get it to print.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection and won’t print. It’s easy to understand why this would be a jarring surprise, so I’ll point you toward a resource and some information I hope will help.
I can’t tell from your review why your printer has not worked like it should, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Thrashy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fails to connect WiFi after an year, then we need to throw this device to thrash since there are no fix for this issue.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
No thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer wouldn’t connect . I spent 20 minutes with a HP REP to get it to connect and no luck.
No, I would not recommend this to a friend Geek squad only goof for computer coverage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return I could not figure out wireless wifi. Spoke to geek sqaud 4 time they were no help & very hard to comuntcate with
No, I would not recommend this to a friend- Cons mentioned:Connectivity
lemon
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in March 2022, It's November now and it no longer connects to any devices via wifi.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Nicole.
I’m sorry your printer has stopped connecting to your other devices via Wi-Fi. Your review is brief, but your dilemma is clear. I want to help you remedy this problem. I hope the resources below serve that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100187846
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
The worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has errors constantly. Can only print from my phone- not my computer. When it does print, it takes forever. The worst printer I’ve ever had.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly. I can easily see why the inability to print from your computer as well as slow printing speed would quickly become frustrating. Because we want our customers to have a more reliable experience than what you’ve endured, I’ll point you toward some resources I hope will help.
First, I recommend that you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
You might also gain useful information by following a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
If any problem persists or you need further assistance, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer for my parents who are in their 60s. Had trouble connecting the printer to the wifi so connected the cable. They still couldn’t get it connected. I helped them connect it to wifi but now we are having issues printing. They can not get it to print off pages from websites or images from the snipping tool. When they do finally get it to print it takes foreverrrrrrrrr for the machine to complete the print job.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that the printer you purchased was difficult to set up and has performed poorly since then. I can wholly understand why the experience you describe would be exasperating, especially considering you got the printer for your parents as a gift. With that in mind, I’ll offer a resource and some information that I hope will help.
I can’t tell from your review why your printer has performed this way, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Difficult to connect to internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed easy to set up, but the wireless connection is not good and I am constantly having to troubleshoot it to try to get it online. Not worth the hassle.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Save the money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor print quality. Always disconnects. Eventually just stopped printing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Kaila.
I’m sorry that your printer has stopped working. Your frustration comes as no surprise here, especially considering you’d dealt with connectivity and print quality issues beforehand. I want to help you out of this dilemma, so I’ll provide some resources aimed at making that happen.
I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Breaks after a month.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap printer that was good in a pinch but not useful in a after a few months. starts to break, and refuses to print after working fine before.
No, I would not recommend this to a friendits alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color ink ran out after only printing the sample page in the beginning when setting up. Letters are a bit blurry and not as sharp. black ink was fine...
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Janet.
I’m sorry to hear that your printer ran out of ink so quickly. I can certainly see why the color ink cartridge being depleted after only one page would be a jarring surprise and a poor start to owning a new printer, so I’ll try to offer some helpful suggestions.
First, I can’t say for certain what happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less yet than ones in our Instant Ink program. For example, your printer takes HP 67 cartridges. The XL versions of those have estimated page yields of 200 to 240 pages.
Just the same, a single page for setup cartridge capacity seems unusual. I’m concerned that the cartridge was somehow defective. Accordingly, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
??? Title of what?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t rate it because It Doesn’t work and I have to return it to the store at my inconvenience. So, quit asking me to rate it.
No, I would not recommend this to a friend