Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
DO NOT BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect blue too. Will print a few prints and then won't print. After 3 months, my printer has stopped working
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I'm sorry to hear that your printer has stopped working. It’s easy to understand why that would be quite a shock, especially considering you’ve had it only three months. I want to help you remedy the situation, so I’ll offer a resource and some information I hope will help you reach that end.
I can’t tell from your review what issue your printer faces or why it won’t work, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Buyer Beware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mistakenly purchased the HP 2755 thinking HP was back to being the company they used to be. Seeing the costs of their replacement ink cartridge's, I foolishly signed up for HP's instant ink program. Rip off is not a strong enough comment! I turned off that program, now the ink cartridges don't work. Their ink costs are ridiculously expensive, don't make the same mistake, do some research, read some reviews, there are many better deals out there....
No, I would not recommend this to a friend- Cons mentioned:Connectivity
HP Desktop Jet 2755
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we tried to connect this printer to our WYFI everyway possible and the device could not be found. I am returning the product,
No, I would not recommend this to a friend - Cons mentioned:Connectivity
VERY frustrating!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frustarted as all get out. Would not connect!! Retuned after many hours of hell..
No, I would not recommend this to a friend Printing Network Not Secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow printing when using air print. Not a very secure network. Network has a universal password which anyone can get online. I havent been able to change the network password. Only fits 5 pages at a time. Not very easy to set up. Says printer is offline many times even though it was connected to the network. All in all I don't feel the Network is secure enough. Plastic feels flimsy
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly and has been stubborn regarding the password issue. It’s easy to see why this plus a difficult setup process and offline issues would add up to an exasperating experience. With that in mind, I’ll offer a resource and some information that I hope will help.
I can’t tell from your review what’s causing the problems you describe or whether they’re related, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
It's almost Okay....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because it was all that was available. The copies print with an indentation on each page. It only prints on one side but the scanner works fine.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed poorly. It’s easy to understand why seeing an indentation on one side of every print would be quite a jarring surprise for a new printer, so I’ll point you toward a resource and some information I hope will help.
I can’t tell from your review what’s causing this problem, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Hard to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to get it connected to my computer, ipad or phone. I have not been able to print.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not completed the process of setup and connection. I can understand why being unable to connect the device to computer, iPad or smartphone would be a frustrating start to ownership, so I’ll offer some resources and information I hope will help.
First, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refuses to print when sending item. Runs out of ink very quickly. Easily disconnects. Prints very slowly.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Linn.
I’m sorry to hear that your printer has performed so poorly. Your review is brief, but it’s easy to understand why unreliable printing, rapid ink use, connectivity issues and slow printing speeds would add up to a terrible start to owning a device. I want to help you resolve this situation, so I’ll point out a resource and some information I hope will reach that goal.
I can’t tell from your review what’s causing these problems or whether they’re related, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
You get what you pay for, unfortunately
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having spent nearly 5 hours trying to get this printer to work, I finally gave up. It would not go past the 'queue' phase and print a document. Now, I find out I can't return it because it is slightly past the 30 day window to do so. I didn't realize this until I just now checked. This has been more than frustrating. And I work in I.T. so its not like I don't know what I'm doing. This has not been a good experience with the printer or Best Buy's return policy. Disgusted....
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not set up like it should. It’s easy to understand why a five-hour attempt without success would be downright maddening, especially considering you’re a computer professional. With that in mind, I’ll suggest a resource and some information I hope will help you remedy the situation.
I can’t tell from your review why your printer has performed this way, so I suggest you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Not too satisfied
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very easy to set up. I expected better service. Stopped working shortly after purchase, even though it was hardly used and handled with care.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer was difficult to set up and that it stopped working shortly after you completed that process. Your review is brief, but your predicament and disappointment are clear – and wholly understandable. I want to help you remedy this situation, so I’ll offer a resource and some information aimed at making that happen.
I can’t tell from your review what issue the printer faces or why it stopped working, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Horrible for wireless printing. Don't buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this printer if you want to print wirelessly, at least not if you are using a Mac. The printer's software for wireless connection is complete garbage. Every time I want to print or scan it takes 20 minutes to get the stupid printer to recognize my perfectly fine wireless connection. I would return this printer if I didn't want to hurl it out of my window so badly.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Julie.
I’m sorry to hear that you’ve encountered such difficulty with your printer. I can easily understand why the long waits you describe just to get the device to recognize your wireless system every time you need to print or scan would quickly become exasperating. We aim for our customers to have a much more reliable experience than what you’ve endured, so I’ll offer a resource and some information that I hope will help.
I can’t tell from your review what’s causing the problems you describe, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to set up printer is still not working right.I can’t return it because of the short return time ! Would not buy another one.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has been so difficult to set up. It’s easy to understand why you’d be frustrated, considering it has not worked yet and you’ve missed the return deadline. I would love to help you resolve this situation, so I’ll offer some resources aimed at getting you there.
First, I can’t tell from your review whether you’ve completed the setup process. If not, I recommend that you go to a setup tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Did not connect to Apple devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was so frustrating to connect to my apple devices. in fact it never connected. Sent back.
No, I would not recommend this to a friend Don’t bother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer , I have only had it since March 10/21 and it has not worked one day. I call customer service they “fix” the problem the printer starts working and 2 days later it stops working again. I will go get printer replaced it might be damaged since power button doesn’t work either. I can no longer return it. I always had Dell printers but they don’t make printers anymore. App won’t let me take pictures.
No, I would not recommend this to a friendDont't Buy this printer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible printer. Cannot set up with windows 10 or 11. No drivers. HP smart is flaky. Older printers with driver CD or downloadable drivers are better. Cannot return to Best Buy as they it has past the return period . Stuck with a junk. Please help!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve encountered so many difficulties with setting up your printer. I want to help you get the printer set up and working to your satisfaction. I hope the resource below serves that end.
There is a specific page that will guide you from start to the end of setup process. It also has all required resources like drivers:
- support.hp.com/us-en/printer-setup/hp-deskjet-2700e-all-in-one-series/2100187844/model/2100187846
In case of issues still persist, we are always more than happy to help, you can reach us at: support.hp.com/us-en/contact-hp
Kacper
HP Care
hp.com/support
YOU COULDNT DESIGN A WORSE PRINTER
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.maybe mine was defective,just quit functioning independantly of the pc.undoubtedly from one of hp's expert updates and dont dare touch the glass,it shatters with the least amount of pressure,by design of course because you just never could by enough garbage from hp,lol NEVER AGAIN EVER
No, I would not recommend this to a friendUseless as a printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even when brand new this printer failed to print a document without error and now black is doesn't work at all but the SmartInk is still saying its using ink. The Wi-Fi features also need something installed on the device to use, over complicated and frustrating. Scanning works fine with default Windows scan software, not through the software they provide.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
not easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I have to spend a lot time to get the Pinter to connect the net work. It makes me headache
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. It’s easy to understand why that would quickly become a huge frustration, so I’ll point you toward some resources and provide some information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including printer-offline and connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Size
marginal printer/$$ grab ink service
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP DeskJet 2755 All in One printer is a uniquely styled, fairly small printer which provides basic functionality. It can be connected, wirelessly via Bluetooth, wifi and is works with Apple AirPrint. Setup is performed solely by using a mobile app, which seems to be commonplace these days. You download the HP Smart app and it guides you through the setup process. I had a few issues during setup, nothing major and the app guides you through connecting it first via Bluetooth, then connecting to your WiFi network. A couple of times I had to restart the process as it failed in certain areas, especially connecting to WiFi. The printer comes with two small ink cartridges (one black and one tri color) which the app guides you through installing. HP also offers an "instant ink" subscription which monitors your ink level and sends you new cartridges as needed. Now most printer manufacturers make money not on the printer, but the consumables itself, like these small ink cartridges. I guess for people who don't want to be bothered with purchasing ink at a retail store this might come in handy. I see it as a way to lock you into their ink cartridge pipeline. In any case back to the printer, it prints competently, but is pretty slow. Print quality is marginal, not the worst I've seen for an inkjet, but not the best either. Printing on plain paper reveals a bit of banding, but otherwise is unremarkable. Interestingly enough my Desktop computer automatically recognized the printer on my network and installed the appropriate drivers on my Windows 10 desktop after the mobile app setup the printer’s wifi connection. Printing worked well from both my iPhone and Desktop, scanning did not work from my desktop, an establishing connection message never went away. The HP Smart app handled scanning without an issue and was able to save a scan and save directly to my photo album on my iPhone. Overall this is a OK printer, does the job of printing and scanning. I suspect the ink cartridges will require replacement fairly soon, the printer seems to eat ink in regular mode, as with other printers, printing in draft mode might help to conserve ink. Pros: • Cheap • Small and stylish Cons: • Setup can be challenging • Ink consumption is a problem • Prefer separate ink color cartridges as opposed to a black and tri color cartridge. • Seems like a money grab, in doing the hard sell on selling you essentially an ink subscription
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Cant get past go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant get to work. Start up app does not help. Cant get passed the wifi part
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not completed the setup and connection process. I can certainly understand why being unable to connect to your Wi-Fi system would be a puzzling and frustrating start to owning the device. I want to help you get the printer connected and working properly, so I’ll direct you to a resource aimed at making that happen.
I can’t tell why your printer has not connected to your Wi-Fi system, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support