Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
To be expexted for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked fine at first, but scanning would take alot of time. The paper feeder just broke after very light use
No, I would not recommend this to a friend- Pros mentioned:Print quality
3 months EXTRA FREE INK = 9 Months FREE INK in tot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a SECOND family printer as it came with 6 months FREE HP INSTANT INK. + 3 FREE months = 9 months I signed up for the HP INSTANT INK subscription - which saves massively on not paying for Ink Cartridges - and they send out ink well before the ink cartridges need replacing. Sign up to the HP INSTANT INK subscription and get 3 FREE MONTHS using code: vb8BN or using the link: [email protected]/vb8BN Great for all the family to print using a dedicated HP email address - so can send documents remotely to it. Sign up to the HP INSTANT INK subscription and get 3 FREE MONTHS using code: vb8BN or using the link: [email protected]/vb8BN so you will get 9 months of FREE INK - I chose the highest page allowance - for use during the free ink period - will review usage during the 9 months
I would recommend this to a friend Hp printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't recognize the cartridges that came with the printer. Unable to use the printer. Would not recommend this printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer did not recognize the cartridges that came with it. It’s easy to understand why that would be quite a jarring surprise, so I’ll offer a resource and some information I hope will help.
I can’t tell from your review why your printer did not recognize the cartridges, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
NOT LONG LASTING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT A GREAT COMBO. DON'T THINK IT WILL LAST LONG. THIS IS FOR SOMEONE WHO PLANS ON PRINTING OR COPING EVERY ONCE IN A WHILE
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you've not had the experience you expected with your printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
First, for help solving problems or to learn more about your printer and all its features, you can access a setup tutorial, troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still trying to deal with tech services to get my printer set up. Very disappointed that I have not had response.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve not been able to get your printer set up and that you’ve not gotten the support you need. Your review is brief, but your disappointment is clear – and totally warranted – so I’ll suggest a resource and some information that I hope will help.
I can’t tell from your review whose support system you’ve tried to contact – HP’s or the retailers – so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it for a couple of weeks can't get it set. Not happy with this purchase.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Jody.
I’m sorry to hear that your printer would not complete the process of setup and connection. I can understand why that would be a frustrating start to owning a printer, especially after two weeks, so I’ll offer some resources and information I hope will help.
First, you can access a setup tutorial as well as user manuals, troubleshooting guides, how-to documents and software updates for your printer on our support site. Do that by following this link:
- support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I hope you’ll reach out to us so we can work through any necessary troubleshooting with you. On our site you can get help from a virtual agent, search our extensive knowledge library or check your printer’s warranty status. Get in touch via this link: support.hp.com
Keith
HP Care
hp.com/support
Very bad product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work anymore After about 3/4 months later Frustrating
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has stopped working. Your frustration comes as no surprise, considering this has happened so soon after you purchased it. I want to help you resolve this situation, so I’ll provide some resources I hope will serve that end.
I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it replace because it stop working and just got my replacement and same thing it is not working
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Print quality
Quick and easy setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great with my iPad. Since I had the app already installed, setup of the printer was quick and easy. I was printing in a matter of minutes. Quality is also good. Occasional usage. All that remains to be seen is how long cartridges last.
I would recommend this to a friend - Pros mentioned:Print quality
have because 3 months free of copies great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great printer, a little noise, and does not print both sides, you have to flip the paper. The HP program is good for low printing, after that you can lose track of your printing and the price is high.
No, I would not recommend this to a friend - Pros mentioned:Print qualityCons mentioned:Connectivity
My new printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer, quick and quiet, good choice for most people. As a 75 year old I did have a little trouble getting the wireless to work.
I would recommend this to a friend Constantly Jamming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great at first, but then constantly started jamming. No matter the size of paper.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was not a good one. I had a hard time printing my papers even with the internet.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Angi.
I’m sorry to hear that your printer has not performed well for you. Your review is brief, and I can’t tell specifically what issues you’ve faced, but I’ll nonetheless suggest some resources I hope will help you get the device working to your satisfaction.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, connectivity, cartridge installation and print quality. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/29378213
If any problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Avoid
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never could get it connected to wifi. Spent over two hours with HP tech--total waste of time.
No, I would not recommend this to a friendReturn it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to take it back it wasn’t working the power button wouldn’t stop flashing so HP sad it defective
No, I would not recommend this to a friendCan’t get it to join network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Directions are incomplete and I can’t get it going. Made need to return. Not happy. Can’t recommend.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Cindy.
I’m sorry to hear that your printer would not complete the process of setup and connection. I can understand why that would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help.
First, you can access a setup tutorial as well as user manuals, troubleshooting guides, how-to documents and software updates for your printer on our support site. Do that by following this link:
- support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Not reliable at all
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a while … maybe 3 times at the most 1/10
No, I would not recommend this to a friendHP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in the 1st week. Hardware is bad. Very dissatisfied
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer stopped working the first week you had it. You mention a hardware issue, but I can’t tell from your review precisely what broke or why the device stopped working. Nonetheless, I’ll offer a resource and some information I hope will help you get what you need.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use, Size
Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't take up a lot of space. Easy to install and noise to print is tolerable. So far, it works beautifully.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Very good beautiful printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use. The instructions looked difficult. Set up was easy. Still learning new features. I just wanted it for printing and scanning. Also good price. very much satisfied.
I would recommend this to a friend