Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
HP DeskJet 2700 series.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot set up. Have tried everything. Its shouldn't be this complicated. Will be returning.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer literally wont work. Something about the ink cartridges came broken.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Haley.
I’m sorry to learn that the setup ink cartridges that came with your printer did not work as they should. It’s clear why this would be quite a shock after getting a new device. I want to help you resolve this as soon as possible, so I’ll provide a resource and some information aimed at making that happen.
From your review, I can’t tell why the cartridges did not work or how they might be broken, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
DO NOT BUY THIS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after printing maybe 6-8 pages.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Vinny.
I’m sorry to hear that your printer stopped working after printing only a handful of pages. It’s easy to understand why that would be quite a shock with a new printer. We want our customers to have better experiences that what you’ve endured, so I’ll point you toward a resource and some information I hope will help you remedy the situation.
I can’t tell from your review why your printer stopped working. I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer ever do not buy, I will be returning.
No, I would not recommend this to a friendHP Desk Jet 2700
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow printer, no fax function, and poor scanning options. Would not recommend.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Mike.
I’m sorry to hear that your printer has rendered prints slowly and is missing features you expected in scanning and fax functions. I can certainly understand why that would be a disappointment and a poor start to owning a new device, so I’ll point you toward some resources I hope will help.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Regarding the scan function, you can explore all the options in this broad guide to scanning with HP printers. It includes instructions for various operating systems and an FAQ portion. Find that guide here:
- support.hp.com/us-en/document/ish_2275901-2074064-16
You can find further how-to documents, user manuals, troubleshooting guides and software updates specific to your printer here:
- support.hp.com/us-en/product/model/29378213
If you need further assistance or if any problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Booo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. I'm returning tomorrow. Ib really good they don't give me a hard time
No, I would not recommend this to a friendLow quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made, cumbersome to set up and the display is very small. Will be returning.
No, I would not recommend this to a friendPoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected, instructions are worth crap and i cant find ink.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve encountered difficulty with your printer. Your review is very brief, and I can’t tell exactly what issues you face. For example, I understand that you find the instructions inadequate, but I’m not sure whether you’ve been able to set up the printer despite this. Also, “can’t find ink” could mean that you found no setup cartridges in the box, or that you can’t locate replacement cartridges at retail outlets. These are very different situations. Regardless, I’ll provide some resources and information I hope will help you overcome whatever obstacles are before you.
If you still need to complete setup and installation and have the setup cartridges, you can access a setup tutorial specific to your printer on our support site. Otherwise, on the same page you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If the printer did not include setup cartridges, while I can’t say for sure what happened in your situation, this can occur when a printer is sold, returned to the seller, then sold again to a different buyer without being adequately inspected before shipment. If those cartridges are missing, I recommend you contact the seller to address this. You can do that by scrolling to the bottom of the Best Buy website and clicking Orders & Returns.
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Terrible setup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was a nightmare to setup!!! I will never buy another HP printer!!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, there.
I’m sorry to hear that your printer was so difficult to set up. I can understand why that would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help.
First, you can access a setup tutorial (if you still need it) as well as user manuals, troubleshooting guides, how-to documents and software updates for your printer on our support site. Do that by following this link:
- support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Mac 47
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it refurbished and it would not work. WILL NOT BUY REFURBISHED AGAIN
No, I would not recommend this to a friend- Pros mentioned:Print quality
Great once it was set up
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great multipurpose printer. It prints with easy from iPhone, iPad, MacBook win 10 laptop, win 10 desktop and chrome book. The scan feature works as well as any on the martlet with win 10 application. I’m sur e it will with others just haven’t had a call to use it with those. The print is fast and accurate colors. Wouldn’t say they are photo quality prints but good enough for everyday use. The only knock and reason it doesn’t get 5 stars is the start up was a little difficult. The first attempt to connect it to Wi-Fi via iPhone was not successful then tried win 10 laptop with no success, finally hit the internet to find the wps setup and that worked. It’s been connected ever since so once it’s setup it’s good.
I would recommend this to a friend busted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.printer came broken. took to long to get refund after return
No, I would not recommend this to a friendBill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get set up. It is useless to me. All you want to do is sell ink
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Bill.
I’m sorry to hear that your printer would not complete the process of setup and connection. I can understand why that would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help.
First, you can access a setup tutorial as well as user manuals, troubleshooting guides, how-to documents and software updates for your printer on our support site. Do that by following this link:
- support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Bad Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product. Cheaply made. Did not workout and I returned it.
No, I would not recommend this to a friendComplicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up and hard to use I do not recommend this product.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer was challenging to set up and has been difficult to use. Your review is brief, but your frustration is clear – and totally understandable – so I’ll suggest some resources that I hope will help you have a better experience and get all that you can from the device from now on.
To learn more about your printer and all its features, or for help solving problems, you can access a setup tutorial, user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation and connectivity. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
HP Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still not sure about the ink thing. But has given high quality vintage black and white photos on plain paper
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Great inkjet printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and quick installation. Signed up for the automatic cartridge refills and already received a shipment ensuring I don't run out of ink. Quality for the price can't be beat!
I would recommend this to a friend https://www.bestbuy.com/site/hp-deskjet-2755-wirel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get this printer working, Need to return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not set up and printed like it should. Your review is brief, but your predicament is clear – and totally understandable – so I’ll suggest a resource that I hope will help you get what you need.
I can’t tell from your review why your printer has not worked, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Don’t buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks guys there’s always a problem don’t get it
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Jake.
I’m sorry to hear that your printer has not performed reliably. I can certainly understand why that would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help.
First, you can access a setup tutorial (if you still need it) as well as user manuals, troubleshooting guides, how-to documents and software updates for your printer on our support site. Do that by following this link:
- support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience with the product and not satisfied
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you've not had the experience you expected with the printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
Regarding the printer itself, I recommend you visit a page on our support site that has diagnostic tools for various issues and tasks, including setup, cartridge installation and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help solving problems or to learn more about your printer and all its features, you can access a setup tutorial, troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/29378213
If you need further assistance, suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support