Customer Ratings & Reviews

It’s worth to buy at this price. It’s Great Product.

Unbelievably horrible experience through Bestbuy.com. Ordered a printer on a black Friday sale November 28. First get an email saying there was a delay. Next, that Roadie would now be delivering and had picked up December 2nd. Then, after picking up, Roadie canceled the delivery December 11th. Then I called customer service. They said I would be shipped a new printer and receive it Dec. 16 and would get an email shortly...no email. Called customer service again. Now they are completely out of the item. They can re-order and have one shipped December 18 I am told. Ok. I then received a text saying the payment method didn't go through for the item, that was paid for on November 28th. I called customer service yet again. I was told there was a new .28cent charge that had something to do with shipping (which was supposed to be free) and they could not do anything until that .28cents had been paid... ARE YOU KIDDING ME?? I was sent to multiple people including a store manager, none of which had any answers aside from canceling the order, though one did try to tell me the price had changed since Black Friday and that's why the .28cents was there. My dear lord. I asked multiple times if I could just get the printer I ordered at the price I ordered it at. The answer was no. I had not shopped at Best Buy in quite a while, and I won't ever again. Given that I had a gaming computer and other high end gifts in my cart, this is unfortunate for them that they can not complete a simple order or really do anything at all in the customer service department. "I'm sorry we can't do that" was the most common phrase I heard. By bye Best Buy

This printer, I really don’t recommend it one you can’t change size of the paper and two that’s brand new ink in there and the cops are coming out too late

Nice printer for simple activities. I only need to print at most 10 documents per month so it works for me. Instructions for scanning from the paper feed are complicated.

T This is the scond one I have had. Overall I think its a decent printer for someone that uses it very little. Thats why I mjust got this simple one.

You must have a paid subscription and if you pause it, you can only print 10 pages per month. The scanner also only works with a cable to my computer. I thought it would work with wifi, since they are both on the same network, but that doesn't seem to be the case. In retrospect, I would have been better off to take my occasional printing needs to a FedEx or UPS store. I'm honestly surprised it is not also asking me to add a tip to the monthly subscription. (Why does everything require a subscription or a tip???) Total piece of garbage and total scam.

The set up takes some time but it works well after that. For the price it performs well.

I only been using this printer for 3 weeks. It came with color and black ink, and I may have printed 30 sheets before having to purchase more ink. It's been 2 days since I purchased ink and now again printing blank sheets. It prints slow and half the time paper will not go through and when it does nothing prints. The worst printer I ever had. Will be looking to return this printer. I normally don't write reviews however was so disappointed because I needed my printer had to share

I dont understand how my 20 year old HP printer still works but this wont print unless hooked up to a 2g network daisy chained connection from a hot spot. Security on this thing is crazy. Its basically a scam. Tech so outdated they cant sell these things anymore. I figured for $40 its cheaper then new ink bc i only needed to print very limited amounts. Could also be firmware update bricking printer if you refuse to sign up for ink subscription. When did home printing go from cheap luxury to complete fraud? This will work on 2g connections but ALL 2g networks are shutting down as of 2025! This is actual dead tech that should not be sold in the US.

I have owned a lot of printers in my thirty or so years in the computer industry, and for whatever reason, they can seem to cause more headache, and frustration, than most computer problems. There is a scene in Office Space, which sums up how many in the IT world feel about printers. HP has set out to change this with the HP Deskjet 2827e, which offer an easy, fast setup, economical printing and a small (literally) footprint. Setup is easy, without any issues. Out of the box the printer is a nice, but small printer. Getting it setup in Windows 11 was easy, and I had it up and running on all three computers without issue. Running the test page and setting up the app all are part of the initial process, and the printer worked flawlessly via wi-fi on my home network. The app provides a lot of control, you will need it on your phone for the initial setup and for Airprint, if you have an iOS machine. Print outs look good for a value printer, and the HP Ink is still a fantastic deal for those of us who don't want to worry about ink levels. I subscribe to the lowest tier which is less than $2 a month since I don't print much and it works out great. No one really wants more subscriptions but this one is well worth it I believe. HP has done a great job of creating the 2827e. It's a small little value printer that can help get you up and doing the occasional print. Heavy use users may want to invest a little more but this printer will be more than enough for most people. I give it a solid 4 out of 5 stars. Great going HP!

Decent printer but always disconnects from my computer.

This printer worked great at first. Set up was a little complicated but it was printing really well. However, after about a month it just completely stopped printing. We had to return it.

Good , it was a user friendly and performance proactive

This printer uses a lot of ink that three months of instant Inc. is just a big scam would recommend a different printer that doesn't have Wi-Fi hooked up to manufacturer

HP is a world renowned manufacturer of reliable printers, both in home & office settings. HP released an All-in-One printer, the DeskJet 2827e Wireless Ai-Enabled All-in-One Inkjet Printer, designed to appeal to the home office, with a compact, attractive appearance. Measuring only 6.06"H x 16.7"W x 11.97"D, this printer blends perfectly with its white body in the most sophisticated home office. Connection could not be easier. There is a USB jack on the back to plug into any Mac or PC. The integrated wireless Wi-Fi is amazing! It has a "self-healing" design, so if your Wi-Fi fails, it will reconnect itself! This is a new AI-enabled Wi-Fi developed by HP. Wireless printing from our iPhone, iPad, PC & Mac works flawlessly. The input tray has a capacity of 60-sheets; the output tray accommodates 25-sheets. The Icon LCD is built into the top left side of the printer, next to the flatbed scanner. HP strongly encourages you to start an instant ink subscription when you set up the printer. They claim doing so results in a cost savings of up to 50%. However, HP sells the 67 Black & 67 Tri-color cartridges separately if you choose not to subscribe. HP also offers 67XL High Yield Black & 67XL High Yield Tri-color cartridges that offer longer printing capacity. The HP DeskJet 2827e All-in-One Printer is AI-enabled through software & the HP+ service. The most beneficial AI feature I use is when AI detects & removes unwanted content, then it perfectly formats the page. CONCLUSION: The scan & print quality and speed will satisfy all but the most demanding home office applications. My wife loves the looks & the small size of this printer & was thrilled to get rid of the old bulky printer it replaced. I highly recommend the HP DeskJet 2827e .

HP DEskjet 2827e- this is a fairly compact printer that does print, scan and copy. Setup was a bit problematic because it would not recognize my router, but after some adjustments, trails and errors, I finally got it to work. It is wireless or wired, mine is setup for wireless hence the router issue. The printer comes with three months of HP's Instant Ink Service which promises problem free printing for a monthly fee after the trail. It includes the ink and delivery for a scheduled amount of pages per month. It sounds good but have not set that up as of yet. I do find the printer on the slow side for all functions. It is like its thinking. Could be the 'AL' powered printing. I'm usually not in any rush so it hasn't been an issue, but the delays can be confusing while you wait to see it spring into action ! I did find some paper feeding issues, and a few pages had inconsistent print quality. There are 2 print cartridges, black and color. They cost about $30 for a combo pack, and at the moment I cannot tell how long they last. All is all, this is a fairly simple, easy to use printer. Quality is decent be it slow.

This printer says easy setup. But once you open it, it says you have to have a 2.4 G internet speed to set it up. Mine like most is five G. I could not even set it up.I am returning it. After the first time, my internet wouldn't even see the printer.

Took numerous times to connect to wi-fi and stay connected. Overall decent printer for the price.

This HP DeskJet 2827e wireless printer is perfect for anyone that needs an all in one inkjet printer. As long as your home office print requirements are not too demanding, you can't go wrong with this model. Not only is it a printer, but it is also a very serviceable scanner and copier. HP makes setup easy. All it takes is downloading the HP App and following the step by step instructions. After the printer is turned on a QR code appears on the printer LCD screen. Scanning the QR code initiates the setup process which the HP App walks you through. HP has really nailed down setting up a wireless printer and I think most users will really appreciate how easy the process is, I know I did. After the setup was complete, I was easily able to print from every device I tried it with, as long as the device was on the same Wi-Fi network. I was able to print from both my iPhone, Chromebook, and Windows PC. The overall print quality is great, especially for this price range. For demanding print requirements, you will need to look at printers in a higher price range. But for moderate print requirements, I think most users will be satisfied with this printer and the print quality. Blacks and colors are both well produced and legible. HP is offering a subscription service for regular ink cartridge replacements. It is more affordable than buying ink individually and is a good deal if you print a lot of pages. Another benefit of the ink subscription plan is that you don’t have to worry about ink cartridges drying out.. If you are the type of person that does not do a lot of printing, then this wireless printer is an excellent choice. Since many tasks can be done digitally now without printing many people are getting by without a printer. But if you need a budget printer for light print requirements, this model is strongly recommended.

My wife and I spent over 10 hours with HP technical support as well as Microsoft support trying to get this printer to print from the internet. Nothing they did worked. Too frustrating so we gave up.