Customer Ratings & Reviews

didnt last 6 months got so mad i trash it wast of money. but if you need one to work a couple times and thats it then buy it you get what you pay for.

Purchased on 4/8/25 in store. Clerk said no more left and they would order one and email me when it arrived in store so that I could pick it up. Never got it! I called a week or less after purchase and the girl at customer service told me it was still not shipped to store. Called store again on 4/24/25, was on hold for 30 minutes (8:28 PM to 8:57 PM) and they disconnected me! Called the (888) number and have been on hold for 20 minutes already! Meanwhile, I logged into my account and it actually states that I purchased in store, and they make it look as though I received it!!!! What nerve! What horrible experience! People just don't care about how they treat others anymore! I will always tell people about the bad service at Best Buy.

Terrible. Can't get HP app to recognize the product. I bought protection plan and they say it only covers hardware. I am returning as they told me the protection plan would cover everything. I am sorry I brought this from BEst Buy too.

works great but doesn't print in the same color as what you are printing.

It's a good printer, very easy setup until you have to put in a new router. Then it becomes difficult to connect wireless.

This is a nice little printer for the money. Not the highest quality on printing but xopy is great.

Tricky to set up. Once you practice enough times, it prints well.

Hard to set up and connect to Wi-Fi instructions are not detailed for the average person. Would not recommend. Replacement ink cost as much as the printer. Returned to Best Buy

Very versatile printer, super price and value, easy to set up and use, even has fax ability through the on line web site!

Great quality printer at an affordable price! HP printing service is very convenient!

This is low cost backup printer. I often use this printer in vehicles when traveling.

Ink ran out in 1 week...my laptop and android is to old for this printer cannot afford a new laptop or phone

Awesome I would recommend this to family and friends it’s a small machine that’s does the job

Well worth the money...does all I was looking for. It looks good and I'm very happy with it!

Did not use. Returned this. It was complicated to set up and required a subscription service to use

First, the printer will not work on 5. GHz network to install. If you do not have or do not how ro connect to 2.5 GHz DO NOT buy this printer. Second after 2+ hours I finally got it to work only to find out you have subscribe to print service in order to print. I had an HP printer, I know how ro load ink cartridges. I could not on this printer. Best Buy has really good no-hassle return policy. Bought a Cannon instead, from Best Buy. took all of 20 minutes to get working. Buy Cannon instead of this one.

The printer did exactly what I expected. I did not require any high fidelity product ie. speed.

Perfect for a quick home office didn’t think twice when I saw the price!

Great price and great price. Beat Buy always has the best deals and deals.

It lists that it prints two sided. My last computer did this automatically. I didn't realize until I used it, that I had to turn the paper over to print two sided. Also, it is very difficult to get to the ink to change cartridges. Have to have small hands and nimble fingers.