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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 778 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, ease of use, and good print quality, along with its compact size, straightforward setup, and quiet operation. However, a notable concern among users is frequent loss of WiFi connectivity. Some also mention that ink consumption can be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 778 reviews
  • Rated 3 out of 5 stars

    Printer is ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer takes a long time to print or items being sent from computer to printer take a long time to appear in the print queue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Desk Jet 2855E Wireless All in one.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife was not happy with this printer at all, paper loads from the back and jams paper does not stay clean while your are not using printer. Could not figure out how to scan with this all in one. so have disconnected and and brought HP Envy Inspire 7900e all in one. She is much happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Love all the features and the price! Great price and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Norma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever, I get to managed all my prints now throughout the phone, love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good budget printer, frequently fails.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, this is one of the worst printers I've ever owned. I had a previous model that worked great for several years, almost identical. When that one stopped working and I replaced it with this one, I was extremely disappointed. It frequently has issues when printing that require me to cancel prints, turn off the printer, restart it, and sometimes takes me 15-20 minutes to print one one-page document. With the constant stopping and restarting of prints, it uses more ink than it should. I regret buying this printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do your homework on this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not compatable with a lot of Chromebook laptops, so check carefull before you buy this printer. I can scan with it, just cant print anything from the internet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an okay get you by printer. Hp has better printers but this one does the job for now.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't Go Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste money on a cheap printer. Loses WiFi connectivity every other print job. Very temperamental when reconnecting. Takes forever to print 1 page. Returning for refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Print 'em.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to maximize capability. To include my wi-fi connection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating- this is not HP quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sends error with each start up to print. Requires multiple restarts to get online and print.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    printer five stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good printer and copier’s bsjsj js nsjs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly well and is worth the price for this nice cozy printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from HP Instant Ink printers!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several HP Printers in the past and they all worked well until their new instant ink printers. Stay away from these at all costs! The moment you stop using instant ink, even if you buy brand new HP (None instant ink) tanks the printer becomes buggy, disconnects from WiFi, and won’t print reliably. I have been with HP tech support multiple times and they say it’s due to the fact I’m using instant ink anymore. I recommend Epson or Canon and will not buy HP again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful connectivity

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been nothing but problems. It's constantly stopping mid-print. Will start it over on it's own several times wasting a ton of ink and paper. Then suddenly, hours later, will spit it out. It's not my wifi as I WFH and have no problems with lagging or going out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Canon printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable excellent performance Best options for multiple users Recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer's cartridge ran out after printing only 10 items. I went to buy a replacement cartridge, but it didn't work; I got a cartridge with the same serial number as the one on the printer. It's a terrible product, definitely don't buy it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot hook up to phone or WiFi at my son’s college. Not great, most likely will return to store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost efficient and meets our household needs. Great printer for the price and a few perks that came along with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent hours on the phone with the Geek Squad who couldn't get this thing to work and suggested I call HP. So now I'm done with Best Buy and just getting a new printer from Amazon. Too bad, since I've supported Best Buy since the 80's but no longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Linda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the printer but the ink that came with it did not work at all luckily I had purchased extra ink that did work

    I would recommend this to a friend