Customer Ratings & Reviews

It’s a good printer. But I shouldn’t have to pay for a subscription to be able to print my stuff

Item is garbage and now I can't return it. It took like 10 minutes to print 1 document and the color bleeds. Total waste of money. Don't buy

I never opened this printer. Box arrived completely damaged. Torn and open and smashed

It wouldn't read the ink cartridges that came with it or the ones I bought that were made for it. It said they were unusable. This printer was defective and I had to return it.

I have been quite pleased with the HP DeskJet 2855e All-In-One printer. Why? Because it works exactly like its supposed to work… with NO hassles. I first became an HP printer fan way back in the 90’s when I was introduced to laser printers via the LaserJet 1100. It was a no-nonsense workhorse that outshone all the competition. And so it is with this 2855e printer… it is a no-nonsense workhorse. The setting up of the HP 2855e is unremarkably straightforward, simple, and intuitive. I say intuitive only because I’ve owned many HP printers over the years, and once you’ve set one up, you’re pretty much an expert. The downloadable HP Smart software app makes connecting to wi-fi simple and easy as well. And for the novice, HP includes a great quick-start guide. I was able to connect to the printer using a different computer, and it was as easy as “Add Another Printer.” To be honest, I wasn’t expecting much in the way of “Wow!” factor when I tested the HP 2855e for text. I mean, how impressive can it be to print out a text document? However, the crispness and clarity of the print was truly outstanding. Even routine graphics are pleasing with their true colors, no bleeding, and sharpness. So there’s the first big plus, great text printing. But what about photo printing? I was about to find out… I do like the ability to control the output quality from the app/printer controls. In other words, HP doesn’t give you just a couple of minor menus to control print quality, but several. And of course, a lot of what goes into a good photo print is centered around good photo editing skills. Regardless, the proof is ultimately in how striking the final product is when you look at it. I sorted through several digital photos on my computer and chose several to print…my pet dog, a barren winter landscape, and an indoor photo. I wasn’t overly excited by the photo results. At best they are passable for everyday photo printing. But the prints came out a bit darker than the originals, and there wasn’t the super clean non-bleeding contrasts between colors. Even at the very highest settings available, the prints were only marginal. But in all fairness, the HP 2855e is designed to be used in the home/small office to handle everyday tasks. So as far as the photo printing is concerned, for what the HP is, the photo printing is absolutely fine. I will say this however…I did find the photo printing speed on the higher settings took significantly longer to print than the 5.5 PPM HP states. For the 4x6” prints, it took over one minute. For a very good, generalize, all-around home or home-office use, the 2855e is perfect. It’s relatively inexpensive, durable, and easy to use. One those conditions, I would heartily recommend the HP 2855e to anyone looking for a great little workhorse printer. But there is one subject I must bring up that would be the only thing standing in the way of recommending it without any caveats… the HP Instant Ink program. With Instant Ink, you pay so much each month, depending on how many pages of printing you sign up for. For example, the lowest-priced plan covers up to ten pages of printing per month, for $1.49 a month. For text printing, the B&W cartridge should last approximately 12 months. Total cost for 12 months is approximately $18. Not bad as far as cost goes, but that’s exactly what you would expect to pay for a new cartridge at the store. There is no 50 percent savings as HP claims. Convenience is the only benefit. The problem lies in the fact that HP monitors which cartridges you use in their 2855e printer. HP will block any cartridge that is not HP original. So if you can buy a less-expensive replacement ink cartridge, it won’t work. This one issue stands in the way of a truly great little printer. All-in-all, in spite of the ink issue, I think the HP DeskJet 2855e would make a very good addition to any home or home-office environment that doesn’t require a lot of printing. It’s reasonably priced, and doesn’t take up a whole lot of room.

advertised as 5.5 ppm (color) and 7.5 pages ppm (B&W).... more like 1 B&W page every FIVE MINUTES..... would not purchase again. In fact, thinking about ditching it for a superior model .

Not a fan. Always an error when attemping to print.

Worst printer I've ever had. Don't waste your money.

Stop working in seven months. Purchase the extended warranty and they want to charge me a hundred dollars to use it and the printer was only fifty dollars.

Disappointed. I've had this for a few weeks and I can't set it up at all and an't get it to do anything so I'll be returning it.

Hp does not you use aftermarket cartridges. Don't buy cartridges don't last long

Don't waste your money on this cheap printer problems since day one.

Returning it. Constant paper jams and only rear paper feed No good.

Bluetooth would not connect. Other than thay it works fine.

I picked up HP DeskJet Wireless All-In-One Inkjet Printer (model #2855e) and have been pretty pleased with it. This is a very affordable solution for home use, for printing occasional documents and statements. It will be also used for home schooling needs, as our two kids always have worksheets to do and research papers to be printed out. This printer looks very basic, however it is pretty speedy and has features that you can always rely on like making copies and scanning documents. I like the Bonus feature that this printer is supplied with - 3 Free Months of ink and if you decide to sign up for HP printing subscription, I would highly recommend it as it will save you lots of money on buying ink. It is pretty easy to enroll and the plans start at very affordable rates. I have been using it for over 3 years now and I do not have any regrets or complains, my ink is shipped to me as soon as my printer gets low on it and I do not have to run to the store and spend $50 for a black ink cartridge. If it is your first time setting it up, you will be pleasantly surprised, - HP has perfected the setup process. All you need is download HP Smart app and it will walk you step by step, get your HP Printer online and ready to go. Printing quality has been pretty good, I have not experienced any streaks and colors are vibrant and text looks crisp. One hint - the better your paper quality is the better your printed materials will look. I have not tried printing any pictures as I have another dedicated HP that does it well, but I would think it should do just fine. The printer is light weight too, so it is pretty easy to move it from room to room. All in all, it is a pretty basic printer which does printing well and the price is right too.

honestly don’t buy this it’s so annoying won’t print have to be trying millions of danm times

This printer was super easy to connect and setup all just with my phone and the HP Smart printing app and gets you going with free ink to try out the Instant Ink service which I'd also recommend. Gone are the days of needing a PC to print and scan with this printer (and really all of HP's printers) as the Smart app works great to get going with printing fast. I like this printer that it can scan using the App on your PC or phone/tablet and you can make copies right on the printer without a phone or PC which is handy to have from time to time. Print quality is good for both photos and everyday printing. I have another printer with these same cartridges and sometimes do have trouble with them clogging if they go unused for a long period of time but if they do, check out youtube for some videos on how to troubleshoot/fix that if following the head cleaning doesn't work. HP's help and tech support also recommends some of these same steps and the App does help troubleshoot which I'd try first especially if you're enrolled in to Instant Ink as they will help you (based on my last HP printer and this one seems to be the same in that regard). The updated version of this printer is pretty much the same and so far the Wifi seems to be stable and has not disconnected which has been a problem with one of my older printers where it drops out from time to time and the only way to fix it is to unplug and plug it back in. I think this is a great printer for everyday printing, especially if you are using it primarily for your kids and school work or projects. It would even be good for a small home office with the scan and copy functions though if you do any volume printing, there are other HP models better suited to that. This has been a great printer so far and I like the refreshed version of it better as HP addressed things that I think make it more reliable and easy to use.

I hated to let my previous HP printer go but i got my money out of it 6 years ago for sure. I love the quality and price point of HP so I looked at those printers first...and only. THis is basically the newest version of my old printer right down to the controls, trays, and easy of putting in the ink. Except this time Around its blue tooth. So with my laptop and Ipad I had go to the app store and get the HP app for it too work wirelessly. and even a no-tech person like myself got it up and running in about an hour. I haven't printed enough yet to comment on the auto ship ink supply .....yet. It prints so much faster than the one it has replaced and is pretty quiet. I was happy it was the same size too, so needing to rearrange my work space. I’m a huge hp fanboy if hp has made it at one point or the other i have owned it as we are a very tech heavy household. They aren’t perfect but if I had problems the customer service hasn’t failed me yet. If you already love hp office products, you will be very happy with this option

The HP deskjet is a fast, efficient, and quality printer that is great for your basic needs. Its direct connection or wireless wifi connection give you options to connect however you need. Out of the box, the printer is pretty easy to set up. You will only need a tiny plot of real-estate to set the printer up in, as this printer is very minimalistic in its features. It comes with a color and black cartridge, and the power cord. It does not come with the usb 2.0 plug if you wish to connect it wired to your pc. You will need to download the hp smart app on phone or tablet to setup the printer and you can also visit the hp website to download the drivers for pc install. Printer will need to be set up on same wifi network as all devices wishing to print. The left strip on top of the printer serves as the control panel. It is a bit difficult to remember the functions of each button, and the lcd displays basic icons. I needed to referr to the manual several times to remember everything. Printing is at a pretty quick speed for this type of printer and the overall quality of the print is pretty good as well. With a ribbon cartridge type printer, it can go through ink pretty quickly depending on the type of print and amount of blacks or colors in your print. Cartridges can be expensive, but HP does offer 3 months of free ink with their Instant-Ink program that will auto ship new cartriges when you start running low. The flatbed scanner is a nice design and easy to use. It is a little slow on the scans, but does produce a great quality file to use. Overall, I think it is a great basic printer and scanner. I wish the power cord was another foot longer, but I do enjoy the smaller design and basic control panel. It prints great and gets the job done. Its wireless connectivity gives many printing options. I think it is time to phase away from cartridge printers but for what this is, it's a good setup.

First off you will want to use the app for this because it makes literally everything you do with it to be much easier and better. It’s available for android and iPhone of course (it even works on iPad) but this really assists in telling you exactly how much ink is left and all your statistics about it along with sending faxes for free which is pretty cool. The printer itself is a very small footprint for a printer scanner copy combo unit which is extremely nice as I dont have a lot of desk space to begin with. This printer focuses heavily on wifi connection to do its work which is the new way to do things but it does well in my testing and I did not have any connection issues. Of course you can print directly off your phone itself or any windows / Mac computer and I did all 3 perfectly. The printing itself comes out crisp and colors are accurate not gross or wet like some can get. As far as the scanner goes it does okay here but honestly I feel like it should be better quality and no matter weather im using windows or my Mac machine they come out in what appears to be lower dpi than intended. This may possibly be updated in a later firmware update as it is mentioned in the paperwork they will send out updates to keep it most effective and security updated to ensure best performance. You can also use the phone app to use your phones camera to “scan” a document which is cool and actually comes out better in most cases if you have good even lighting. The ink right off the bat for me neither one was full but thats typically what happens with new printers so I cant fault it for that. They do use a program for ink if you print a lot or want peace of mind to have ink when you need it and there are options to go over once you set up to see if thats something you want to do. Overall a great budget printer that does all things well.