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Customer reviews

Rating 4.2 out of 5 stars with 691 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 691 reviews
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was very easy to setup and use right out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Scanner does not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner only worked during the initial set up, and now everything is connected and working, but it says offline and will not scan. I am tech savvy and have performed all of the trouble shooting step and it still does not work. It does print nicely and I do like the auto ink shipment options. I do not like that you have to use an app to operate the scanner and other functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more than I expected! I had read some reviews that stated it would be difficult to hook up, not so in my case, had it done in less than 10 minutes! I'm impressed with the print quality. The only negative comment would be that it is a little noisy but I can tolerate that with the great print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP2800e

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 2800e does everything as advertised. I like the lightweight aspect of it as I can move it around easily. Had an older printer that was complicated to use the scan feature but this one is surprisingly easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 4 out of 5 stars

    Mr. D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a second printer for the Mrs. for basic printing. Works well, good clarity, very pleased'

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fix the Cable Design Probelm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because I had to upgrade to Windows 11 and needed a new one. I was not pleased with it at first because the power cable is very difficult to stay in place. I finally got it to stay by pushing it in as hard as I could. Now that I got that working, the printer itself works nicely. Very poor designed cable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    HP DeskJet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is good, but the Control Panel is difficult to see but at least it is there on the outside of the printer. Good for printing and making copies.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    A good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and the print copies are great. I had some difficulties getting it set up so that it would print from my Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Hp printer not talking to pc .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but an issue made it impossible to get it to respond, had a personal tech friend help, it wouldn't talk to the pc,finding took the pc out of S mode , and wallah, it fired up, a heads up from Hp would have been great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s small, neat and works great for our home printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good printer at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Came with 3 months of extra ink. App didn’t install correctly on the Mac first time, but just needed to delete printer from list and re-add and everything works great. Can’t beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is efficient, quick, good size! and you get the ink bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect scanner/printer for the price. Fast decent prints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, prints fast and quality picture, great for the price

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well except that I upgraded my AT&T internet to Internet Air and was told I can’t use the WiFi anymore to run the printer. It is outdated. I had to purchase an Ethernet cable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Printer and scanner HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine.... works well and just fits on my desk next to computer. Very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    easy set up, works great, 3 months free catrigdes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up, works fantastic. with the purcase from HP, I got for 3 months free color and black catrigdes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Amazing printer for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price thank you so much best buy! Not really a high earner here so very nice to get a cheap awesome printer! I picked it up after I finished working at 5. Very quick and simple easy one, no line in and out in 5 mins. Great job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Nice and cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer was starting to give out, so I was looking for a new cheap printer. The setup is very easy. The only thing I don't like about it is that I have to download an app. For use, it's very simple. Even my parents, who aren't good with tech, can print stuff with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great and it was very economical. I highly recommend it.the printer is fast and the colors don’t smear. I’m not tech savvy and was able to setup and connect to my devices.

    No, I would not recommend this to a friend