Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$59.89
Save $30
Comp. Value: $89.89

Customer reviews

Rating 4.2 out of 5 stars with 644 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
81%would recommend to a friend

Customers are saying

Customers often highlight the DeskJet 2855e for its ease of use, overall performance, and print quality. Its compact size and straightforward setup are also appreciated, along with its wireless connectivity. Users find the printer to be quiet, lightweight, and a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 644 reviews
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printing but unable to connect to internet after several tries

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not connect.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Tried for 2 hours to get it to connect to the wi fi network and it just would not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect for the price if you need your casual prints and it’s fast for it too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work, connection issues

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer couldn't connect to the computer for wireless printing. I have tried for couple hours and it kept showing all kinds of errors, so I had to return it. Replaced it with Canon printer and setup was quick and easy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to use this printer for about a week. It went through color cartridges like crazy and after 10 or so pages would print it would just stop printing all together and I could not get it to work again, almost as if it was over heating. I'm sure it's great if you are printing like 1 or 2 photographs but any kind of attempt at office work I do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality printer at an affordable price! HP printing service is very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little printer for the money. Not the highest quality on printing but xopy is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good printer, very easy setup until you have to put in a new router. Then it becomes difficult to connect wireless.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do your homework on this printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not compatable with a lot of Chromebook laptops, so check carefull before you buy this printer. I can scan with it, just cant print anything from the internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Low cost printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is low cost backup printer. I often use this printer in vehicles when traveling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Desktop printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink ran out in 1 week...my laptop and android is to old for this printer cannot afford a new laptop or phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on 4/8/25 in store. Clerk said no more left and they would order one and email me when it arrived in store so that I could pick it up. Never got it! I called a week or less after purchase and the girl at customer service told me it was still not shipped to store. Called store again on 4/24/25, was on hold for 30 minutes (8:28 PM to 8:57 PM) and they disconnected me! Called the (888) number and have been on hold for 20 minutes already! Meanwhile, I logged into my account and it actually states that I purchased in store, and they make it look as though I received it!!!! What nerve! What horrible experience! People just don't care about how they treat others anymore! I will always tell people about the bad service at Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & reliable!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, friendly & answered all our questions. Especially a great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. G

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile printer, super price and value, easy to set up and use, even has fax ability through the on line web site!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Je

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I would recommend this to family and friends it’s a small machine that’s does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it needed it glad I receive it and got it just needs to be inside a brown box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer and it was so easy to order online and pick up in the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP All in One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good product, I recommend any HP products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fergie

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I bought my new HP printer! It really is a great piece! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lookin' Good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money...does all I was looking for. It looks good and I'm very happy with it!

    I would recommend this to a friend