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Customer Ratings & Reviews

Your price for this item is $89.89

Customer reviews

Rating 4.2 out of 5 stars with 596 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers praise the DeskJet 2855e for its ease of use, overall performance, and print quality. Many find the printer to be portable and appreciate the quick and straightforward setup. The wireless connectivity is user-friendly, and the printer operates quietly, making it a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 596 reviews
  • Rated 1 out of 5 stars

    Bad model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model very very bad Bought 2 times 100% can not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thank you

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase this again would not purchase this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The irony of *easy*!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was the most difficult printer to set up that I have ever had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy an HP ever Have to connect to internet every time i wanna use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad ink cartridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although printer seems nice, it came with a bad black ink cartridge. I had two options 1. Return to store (we do not live near on” or 2. They would send me a label to go through the hassle of returning the whole printer. ALSO, the free ink for 3 months is deceiving as you have to sign up for a membership!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy yo set up or get it to work properly. Will not buy another HP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has either made horrible copies that are illegible, or the pages are completely blank.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Where’s the ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have not received any ink from the 3 months offering

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was difficult. Paper loading not great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too tall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item because the dimensions in the description didn’t include the paper feeder. With the feeder, it was too tall to fit in our desk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk printer... paper jams every time, NA prints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    junk... paper jams every time we try to use this printer. We have not be able to get one print out of this printer. the paper feeding mechanism pulls the paper in crooked/skewed and it jams every time. this print is useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash product. Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is garbage. Save your money don’t get it. Have had it less then 3 months already won’t print in color. TRASH

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awful. I am very technology savvy and this printer is so complicated. I spend more time fixing this printer with all the issues that constantly arise because every single time I go to print something there's an issue. I'm so sorry I bought this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was horrible and broke after I bought it. I took it back and got another printer from Best Buy and it broke as well. Their printer products are not that good. I had to take back three HP printers before I went to another store and bought a printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never opened this printer. Box arrived completely damaged. Torn and open and smashed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good printer. But I shouldn’t have to pay for a subscription to be able to print my stuff

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware!!!Don't Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is garbage and now I can't return it. It took like 10 minutes to print 1 document and the color bleeds. Total waste of money. Don't buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I've ever had. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn't read the ink cartridges that came with it or the ones I bought that were made for it. It said they were unusable. This printer was defective and I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    advertised as 5.5 ppm (color) and 7.5 pages ppm (B&W).... more like 1 B&W page every FIVE MINUTES..... would not purchase again. In fact, thinking about ditching it for a superior model .

    No, I would not recommend this to a friend